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Data Analytics Analyst Jobs in Worcester, MA (NOW HIRING)

DATA ANALYST

Worcester, MA · On-site

$71K - $93K/yr

Associate's degree in computer science, information systems, information technology, data analytics, or related field AND; * Two (2) years of experience in technical support, systems administration ...

New

Bachelor's degree in Engineering, Data Analytics, Mathematics, Computer Science, Physics, Statistics, or a related technical field. * Strong analytical and problem-solving skills with the ability to ...

Bachelor's degree in Engineering, Data Analytics, Mathematics, Computer Science, Physics, Statistics, or a related technical field. * Strong analytical and problem-solving skills with the ability to ...

Data Analyst

Hopedale, MA · On-site

$60K - $69K/yr

Qualifications: * 1-3 years of experience in data analytics, business intelligence, supply chain, manufacturing, or distribution operations. * Advanced Microsoft Excel skills including Pivot Tables ...

Build and maintain executive-facing analytics and KPI dashboards - volumes, postage, and SLA performance by customer and business unit * Use Azure data services (Azure SQL, Microsoft Fabric, Blob ...

Build and maintain executive-facing analytics and KPI dashboards - volumes, postage, and SLA performance by customer and business unit * Use Azure data services (Azure SQL, Microsoft Fabric, Blob ...

Build and maintain executive-facing analytics and KPI dashboards - volumes, postage, and SLA performance by customer and business unit * Use Azure data services (Azure SQL, Microsoft Fabric, Blob ...

Build and maintain executive-facing analytics and KPI dashboards - volumes, postage, and SLA performance by customer and business unit * Use Azure data services (Azure SQL, Microsoft Fabric, Blob ...

Build and maintain executive-facing analytics and KPI dashboards - volumes, postage, and SLA performance by customer and business unit * Use Azure data services (Azure SQL, Microsoft Fabric, Blob ...

Build and maintain executive-facing analytics and KPI dashboards - volumes, postage, and SLA performance by customer and business unit * Use Azure data services (Azure SQL, Microsoft Fabric, Blob ...

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Data Analytics Analyst information

See Worcester, MA salary details

$33.9K

$82.5K

$135.7K

How much do data analytics analyst jobs pay per year?

As of Aug 2, 2026, the average yearly pay for data analytics analyst in Worcester, MA is $82,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $96,800.00 per year, depending on experience, location, and employer.

What does a Data Analytics Analyst do?

A Data Analytics Analyst is responsible for collecting, processing, and analyzing data to help organizations make informed decisions. They use statistical tools and software to uncover trends, patterns, and insights from large datasets. Their work often involves creating reports, visualizations, and presentations to communicate findings to stakeholders. Data Analytics Analysts play a vital role in helping businesses optimize operations, improve customer experiences, and identify new opportunities.

What are the key skills and qualifications needed to thrive as a Data Analytics Analyst, and why are they important?

To thrive as a Data Analytics Analyst, you need strong quantitative skills, experience with data analysis, and typically a degree in statistics, mathematics, computer science, or a related field. Proficiency with tools such as SQL, Python or R, and data visualization platforms like Tableau or Power BI, along with knowledge of data management systems, is crucial. Critical thinking, attention to detail, and effective communication skills help analysts interpret data and clearly convey insights to stakeholders. These skills are vital for transforming raw data into actionable business intelligence that drives informed decision-making.

What are some common challenges Data Analytics Analysts face when interpreting large datasets, and how can they overcome them?

Data Analytics Analysts often encounter challenges such as data quality issues, incomplete datasets, and difficulties in identifying meaningful patterns or insights. To overcome these, analysts should prioritize thorough data cleaning, leverage robust data validation techniques, and collaborate closely with stakeholders to understand the business context. Additionally, using advanced analytical tools and maintaining clear documentation can help ensure accurate interpretations and more actionable recommendations.
What job categories do people searching Data Analytics Analyst jobs in Worcester, MA look for? The top searched job categories for Data Analytics Analyst jobs in Worcester, MA are:
Infographic showing various Data Analytics Analyst job openings in Worcester, MA as of July 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $82,460 per year, or $39.6 per hour.

$71K - $93K/yr

Full-time

Posted 3 days ago

New


City Of Worcester rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

617th of 841 rated public administrative organizations


Job description

DATA ANALYST
WORCESTER FIRE DEPARTMENT
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the position of Data Analyst within the Worcester Fire DepartmentUnder the direction of the Supervisor of Administration, the Data Analyst is responsible for the administration, implementation, support, and continuous improvement of department technology systems, data reporting solutions, mobile technology, and business applications. The position serves as the primary liaison between the Fire Department, the Department of Innovation & Technology (DoIT), Worcester GIS, other City departments, and third-party vendors to improve operational efficiency through technology. This position serves as the primary technology and data systems administrator for the Worcester Fire Department.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS:
  • Administer, configure, and support department technology systems including Records Management Systems (RMS), permitting platforms, SharePoint, reporting platforms, mobile applications, and other enterprise software.
  • Lead technology implementation projects from planning through deployment, including requirements gathering, testing, configuration, documentation, training, and ongoing support.
  • Develop and maintain department reports, dashboards, data visualizations, and statistical reports using Microsoft Excel, ArcGIS, Power BI, SQL-based data sources, and other reporting tools.
  • Collect, analyze, and submit department statistical data to local, state, and federal agencies while ensuring compliance with reporting requirements.
  • Evaluate department business processes and develop technology-based solutions to improve operational efficiency and reduce manual processes.
  • Serve as the primary technology liaison between the Fire Department, DoIT, Worcester GIS, other City departments, and third-party software vendors.
  • Provide end-user technical support for department computers, printers, mobile devices, audiovisual equipment, software applications, and related technology; coordinate complex issues with DoIT and vendors.
  • Administer department mobile technology including apparatus iPads, mobile applications, user accounts, and associated hardware.
  • Maintain department SharePoint sites, internal webpages, forms, workflows, and collaboration resources in accordance with City standards.
  • Develop technical documentation, standard operating procedures, user guides, and training materials; provide technology training to department personnel.
  • Coordinate hardware and software evaluations, purchasing recommendations, inventory management, lifecycle planning, and equipment replacement.
  • Maintain awareness of emerging technologies and recommend solutions that enhance department operations and service delivery.
  • Attend meetings with department leadership, City departments, and vendors to coordinate technology initiatives and ongoing projects.
  • Performs related duties as required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of computer information systems, enterprise software, Microsoft 365, networking fundamentals, printers, mobile devices, and related hardware.
  • Ability to administer enterprise software platforms and coordinate system implementations.
  • Knowledge of Microsoft Excel, Power BI, SharePoint, Forms, Power Automate, Adobe Acrobat, and related business applications.
  • Ability to analyze business processes and recommend technology-based improvements.
  • Ability to develop reports, dashboards, technical documentation, and user training materials.
  • Strong analytical, organizational, project management, and problem-solving skills.
  • Ability to explain technical concepts to non-technical users and establish effective working relationships with employees, City departments, vendors, and outside agencies.
  • Ability to manage multiple projects, prioritize competing deadlines, and work independently while exercising sound judgment.
  • Regular onsite attendance is required

MINIMUM REQUIREMENTS:
  • Associate's degree in computer science, information systems, information technology, data analytics, or related field AND;
  • Two (2) years of experience in technical support, systems administration, data analysis, or business systems support; OR;
    • any equivalent combination of education, training and four (4) years of relevant experience which provides the required knowledge, skills, and abilities to perform the essential functions of the position may be considered in lieu of above requirement.
  • Excellent written and verbal communication

PREFERRED QUALIFICATIONS:
  • Bachelor's degree in computer science, information systems, data analytics, or related field.
  • Experience with municipal government technology systems.
  • Four (4) years of experience implementing enterprise software platforms.
  • Two (2) years of experience with Power BI, SQL reporting, GIS applications, SharePoint, and Microsoft Power Platform.
  • Four (4) years of experience managing technology projects and coordinating third-party vendors.
  • Two (2) years of experience developing technical documentation and conducting end-user training.

HIRING SALARY RANGE: $71,296.80 to $82,316.91 annually, full-time, exempt, with an excellent benefits package
FULL SALARY RANGE: $71,296.80 to $93,378.77 annually
To apply, please visit: www.worcesterma.gov/employment or send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, August 14, 2026, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .

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