Position Title:ServiceNow Data AnalystPosition Type:TechnicalClearance: n/aLocation:Huntsville, ALSOC Code: 15-2051Salary*:$80,000 - 100,000 per year *Dependent upon qualificationsSummit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits: Excellent health/dental benefits from BCBS See into the future with our luxurious VSP vision benefitsPrepare for the long-haul courtesy of our 401k with company matching10 days' vacation, 7 days sick timeBonuses and salary increase potential via our certifications planWe do cool work here, defying expectations by simply being who we are - each of us makes an impact.Position SummaryThe ServiceNow Data Analyst will be responsible for leveraging a strong knowledge rooted in Service Now features related to data analytics (Platform Analytics, Indicators, Database Views, etc.) across all ServiceNow modules to help stakeholders across the organization make informed decisionsResponsibilitiesArticulate, interpret, and translate business data to deliver insights that drive strategic business decisions and optimize employee performanceCollaboratively partner with business leaders to extract valuable insights from raw data, fostering effective decision-making and enhancing employee performanceEngage in collaborative efforts with team members to refine workflows and processes, actively contributing to the creation and maintenance of supporting documentationCultivate a deep understanding of current enterprise applications to help maintain data fidelity within the systemsGenerate comprehensive reports and dynamic dashboards using Power BI and the ServiceNow platform, periodically and on-demand, integrating data from ServiceNow and other enterprise applicationsEmbrace a commitment to continuous learning, staying abreast of new processes, tools, and technologies to actively contribute to and support business growthWork closely with the ServiceNow development teams to define, document, and validate requirementsOther duties as assignedRequirementsBachelor's degree in Business, Data Analytics, or related field OR equivalent combination of applied skilled experienceMinimum five years of experience in business analysis, encompassing tasks such as research, definition, analysis, and documentation of processes and policiesMinimum of two years of experience with data analytics directly in the ServiceNow platformExperience and working knowledge of various features in ServiceNow including Platform Analytics, Indicators, Database Views, and othersExhibit critical thinking skills to assess stakeholder requests, asking probing questions to uncover the underlying needs and requirementsExperience with presenting data to stakeholders to include translating technical findings into actionable business narrativesHave a solid understanding of relational databases and basic programming skillsDemonstrate strong problem-solving skills, facilitating a shared understanding of problems, potential solutions, and technical challenges to guide the team towards optimal solutionsAbility to communicate effectively, both in writing and verballyOptional/Desired QualificationsDemonstrated proficiency within all applications of Office 365 (SharePoint, Power BI, Excel, PowerPoint)Microsoft PL300 CertificationCompTIA Security+ CertificationExperience with the agile methodologyWork ConditionsWork is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position will often move about inside the office to escort visitors, deliver packages to addressee, etc. Occasionally operates a computer and other office productivity machinery, such as a copy machine, and computer printer. Must be able to lift up to 25 pounds at a time. The person in this position frequently communicates with employees and clients.Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.