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Cybersecurity Support Analyst Jobs in Washington

Netrix Global

Computer Support Analyst II

Rockville, MD · On-site

Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, seeks a Computer Support Analyst II , you will play a crucial role in providing technical assistance and support to ...

Netrix Global

Computer Support Analyst II

Rockville, MD · On-site

Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, seeks a Computer Support Analyst II , you will play a crucial role in providing technical assistance and support to ...

Netrix Global

Computer Support Analyst II

Rockville, MD · On-site

Netrix Global, award-winning provider of cybersecurity and end-to-end IT services, seeks a Computer Support Analyst II , you will play a crucial role in providing technical assistance and support to ...

Akima, LLC

Senior Cybersecurity Manager

Herndon, VA · On-site

$140K - $180K/yr

... post-incident analysis. * Over cybersecurity endpoint protection platforms, vulnerability ... Support DHS FISMA compliance activities, including monthly scorecard reporting, vulnerability ...

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Cybersecurity Support Analyst information

What does a cybersecurity support analyst do?

A Cybersecurity Support Analyst is responsible for monitoring, detecting, and responding to security threats within an organization's IT systems. They assist in maintaining security tools, investigating incidents, and ensuring compliance with security policies. These analysts often support end users by troubleshooting security-related issues and providing guidance on best practices. Their work helps protect sensitive data and maintain the integrity of computer networks.

What are the key skills and qualifications needed to thrive as a cybersecurity support analyst?

To thrive as a Cybersecurity Support Analyst, you need a solid understanding of network security principles, incident response, and vulnerability assessment, typically supported by a degree in computer science or a related field. Familiarity with security information and event management (SIEM) tools, firewalls, and certifications such as CompTIA Security+ or Certified Ethical Hacker (CEH) are often required. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts respond to threats and collaborate across teams. These skills and qualifications are crucial for identifying and mitigating risks, ensuring organizational data is protected against cyber threats.

What are some common challenges cybersecurity support analysts face when responding to security incidents?

Cybersecurity Support Analysts often encounter challenges such as rapidly identifying the scope of a security incident, distinguishing false positives from genuine threats, and communicating technical findings clearly to both technical and non-technical stakeholders. They must also work efficiently under pressure to contain incidents while minimizing business disruption. Staying up to date with evolving threat landscapes and maintaining effective collaboration with IT, security, and management teams are essential for successful incident response.

What is the difference between Cybersecurity Support Analyst vs Network Security Technician?

AspectCybersecurity Support AnalystNetwork Security Technician
CertificationsCompTIA Security+, CISSP (preferred), CEHCompTIA Security+, Cisco CCNA Security, CEH
Work EnvironmentIT security teams, help desk, security operations centersNetwork infrastructure teams, data centers, on-site network environments
Employer & IndustryTech companies, financial institutions, government agenciesTelecommunications, enterprise IT, network service providers

The Cybersecurity Support Analyst and Network Security Technician roles share similar certifications and work environments focused on security. However, the analyst typically handles security monitoring, incident response, and support tasks, while the technician focuses more on configuring and maintaining network security hardware and infrastructure. Both roles are essential in protecting organizational networks but differ in daily responsibilities and focus areas.

What cities in Washington are hiring for Cybersecurity Support Analyst jobs?

Cities in Washington with the most Cybersecurity Support Analyst job openings:

Program Support Analyst

Arlington, VA • On-site

Chimera Enterprises International
Business Management Consulting • 11 - 50 employees
Learn more about Chimera Enterprises Internationalexternal

$75K - $88K/yr

Full-time

Posted 7 days ago

Job description

Supported Client/Agency: Department of Homeland Security (DHS) / Cybersecurity and Infrastructure Security Agency (CISA)
Description
Chimera Enterprises is seeking a Junior Program Support Analyst. The ideal candidate will have foundational experience in program support and administration, ideally within a Federal or mission-driven organization. The Program Support Analyst will provide essential administrative and logistical support to the Program Manager (PM) and Journeyman Analysts. This role involves managing schedules, preparing documentation, organizing data, and coordinating events, playing a crucial part in ensuring the smooth daily operations of CISA International.
Mission
To provide reliable, detail-oriented administrative and programmatic support that enables the efficient execution of CISA International's cooperative activities. This role ensures that meeting logistics, travel preparations, and documentation are seamlessly managed, allowing senior analysts and leadership to focus on achieving strategic, global mission objectives.
Clearance Level Required: Public Trust
JOB DESCRIPTION AND RESPONSIBILITIES:
  • Provide general program and administrative support to the PM and journeyman analysts, including scheduling meetings, assembling meeting materials, and organizing operational files.
  • Assist in drafting and formatting routine documents, such as agendas, meeting notes, basic summaries, and standard correspondence related to international activities.
  • Help collect and organize data for engagement records, official trip reports, situation reports (SITREPs), and dashboards, ensuring all information is complete, accurate, and properly stored.
  • Support logistics and coordination for high-level meetings and events, including executing travel preparations and tracking follow-up actions.
  • Perform thorough quality control checks on data entries and document formatting to maintain consistency and uphold professional agency standards.
Knowledge, Skills, and Abilities:
  • Strong foundational organizational skills with a demonstrated ability and eagerness to learn CISA's specific processes, tools, and databases.
  • High proficiency with standard office software (e.g., Microsoft Office Suite, SharePoint, etc.).
  • Excellent professional written and verbal communication skills, suitable for a fast-paced government environment.
  • Solid attention to detail, specifically regarding documentation formatting, accurate data entry, and quality control.
Minimum Qualifications:
  • Education: Bachelor's Degree in Business Administration, Communications, International Relations, or a related field (or 4 additional years of experience in lieu of a degree).
  • Experience: 0 to 3 years of relevant experience or education in program support, administration, or related fields, ideally supporting Federal or mission-driven organizations with scheduling, documentation, and coordination tasks.
  • Clearance: Eligibility for and ability to maintain a Public Trust suitability determination.
  • Location: Primarily at the Government facility in Arlington, Virginia (NCR), with potential telework options as required by the agency.
Chimera Enterprises International is committed to equal opportunity and affirmative action in hiring and retaining a diverse workforce, including protected veterans and individuals with disabilities.

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