DIRECTOR OF FIRM OPERATIONS – BATON ROUGE, LA
DIRECT HIRE
$75,000-$100,000/year depending on experience
Monday through Friday | Full-Time
Express Employment Professionals, a full-service staffing and recruiting firm, is currently hiring for a Director of Firm Operations for a respected law firm in the Baton Rouge area. This leadership position is responsible for overseeing the firm's administrative, financial, and operational functions while working closely with the Attorney/Owner to support growth, efficiency, and exceptional client service.
CORE RESPONSIBILITIES:
Operations Management
- Oversee the day-to-day administrative operations of the firm
- Develop and improve office policies, procedures, and workflows
- Ensure compliance with firm policies and applicable regulations
- Manage office facilities, equipment, and supplies
Financial Management
- Oversee budgeting and financial reporting
- Monitor accounts payable and accounts receivable
- Coordinate payroll and employee benefits administration
- Track key financial metrics and prepare monthly management reports
Human Resources
- Recruit, hire, onboard, and train administrative staff
- Manage employee performance evaluations and professional development
- Maintain personnel records and HR policies
- Foster a positive and collaborative workplace culture
Technology & Systems
- Coordinate with IT vendors to maintain technology systems and cybersecurity
- Identify opportunities to improve operational efficiency through technology
Vendor & Facilities Management
- Negotiate contracts with vendors and service providers
- Manage relationships with accountants, IT consultants, insurance providers, and office suppliers
- Ensure the office environment remains safe, functional, and professional
Strategic Planning
- Assist with business planning and growth initiatives
- Develop operational goals and monitor progress
- Analyze firm performance using key performance indicators (KPIs)
- Recommend improvements to increase profitability and efficiency
SKILLS AND EXPERIENCE REQUIRED:
- Bachelor's degree in Business Administration, Management, Accounting, or related field REQUIRED
- Five (5) or more years of management experience, preferably in a legal or professional services environment
- Experience with budgeting, financial management, and human resources
- Strong leadership and organizational skills
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office and practice management software
- Ability to maintain confidentiality and exercise sound judgment
- Strong problem-solving and decision-making skills
- Professional demeanor with a high level of integrity
KEY COMPETENCIES:
- Leadership
- Financial Acumen
- Strategic Thinking
- Organizational Excellence
- Decision-Making
- Relationship Management
- Adaptability
- Professionalism and Integrity
PERFORMANCE EXPECTATIONS:
- Efficient day-to-day firm operations
- Healthy financial performance and cash flow
- Timely billing and collections
- High employee engagement and retention
- Positive client satisfaction
- Compliance with firm policies and legal requirements
- Continuous improvement of business processes
BENEFITS:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan opportunities
FIRM MISSION:
Lead our people, processes, and business operations so our attorneys can focus on winning cases and serving clients.
Company Description
Express Employment Professionals is a staffing and recruiting firm specializing in light industrial, skilled trades, and office placements. We help companies find employees and help people in our community find work.