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Cxai Jobs (NOW HIRING)

CXApp US, Inc.

Senior UX Designer

San Ramon, CA · On-site

CXAI is redefining the workplace experience with an AI-powered platform that brings simplicity and delight to the way people work.From booking a desk or meeting space, to navigating the office, to ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · Remote

Our flagship product "CXAI" (formerly CXApp) is a workplace experience platform for the enterprise. Our technologies and solutions help enterprise customers deliver a comprehensive business journey ...

CXApp, Inc

Software Architect

San Ramon, CA · On-site

Our flagship product "CXAI" (formerly CXApp) is a workplace experience platform for the enterprise. Our technologies and solutions help enterprise customers deliver a comprehensive business journey ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

Our flagship product "CXAI" (formerly CXApp) is a workplace experience platform for the enterprise. Our technologies and solutions help enterprise customers deliver a comprehensive business journey ...

UGI

Customer Experience Lead

Fredericksburg, VA · Hybrid

The CXA Lead demonstrates technical proficiency in all CXAI, II & III tasks and can effectively support and educate peers and new hires in training relative to these skills. Serves as a Subject ...

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Cxai information

What skills are needed to work with CXAI?

Working with CXAI typically requires strong skills in customer experience management, data analysis, and familiarity with AI and machine learning concepts. Proficiency in communication, problem-solving, and relevant tools such as CRM software and AI platforms is also important. Certifications in AI or customer experience can enhance job prospects.

What's the easiest AI job to get?

Entry-level AI roles such as AI data labelers or junior machine learning assistants are generally the easiest to obtain, often requiring basic understanding of programming, data handling, and familiarity with AI tools. These positions typically do not require advanced degrees and may offer on-the-job training or certifications in relevant skills like Python or data annotation.

What is the difference between Cxai vs Data Analyst?

AspectCxaiData Analyst
Required CredentialsTypically requires certifications in AI, machine learning, or data scienceOften requires degrees or certifications in statistics, data analysis, or related fields
Work EnvironmentFocuses on AI model development, deployment, and optimization within tech or AI teamsAnalyzes data sets, creates reports, and supports decision-making across various departments
Employer & Industry UsageUsed mainly in AI-focused companies, tech firms, and organizations implementing AI solutionsCommon across industries like finance, healthcare, marketing, and business intelligence

While both roles involve working with data, Cxai specializes in AI and machine learning models, whereas Data Analysts focus on interpreting data to inform business decisions. The roles often overlap but serve different core functions within organizations.

How does a CxAI (Customer Experience Artificial Intelligence) specialist typically collaborate with other departments to enhance customer satisfaction?

A CxAI specialist works closely with teams such as customer service, product development, and IT to analyze customer interactions and identify opportunities for process improvement. By leveraging AI-driven insights, the specialist helps design and implement solutions that personalize customer experiences and address pain points. Regular cross-functional meetings and data-sharing sessions are common, ensuring that all stakeholders are aligned and can act swiftly on actionable insights. This collaborative approach not only improves customer satisfaction but also fosters innovation across the organization.

What is the CXAI company?

CXAI is a company specializing in customer experience analytics and artificial intelligence solutions. It develops tools to help businesses analyze customer interactions and improve service quality, often requiring skills in data analysis, AI, and customer experience management.

What are the key skills and qualifications needed to thrive as a Conversational AI (CxAI) Engineer, and why are they important?

To thrive as a Conversational AI Engineer, you need a solid background in computer science, natural language processing (NLP), and machine learning, often supported by a relevant degree. Experience with frameworks like TensorFlow or PyTorch, chatbot platforms, and proficiency in programming languages such as Python are typically required. Strong problem-solving abilities, creativity, and effective communication help you design user-friendly and innovative AI solutions. These skills ensure the development of accurate, engaging, and scalable conversational systems that meet business and user needs.

What are Cxai professionals and what do they do?

Cxai professionals specialize in Customer Experience Artificial Intelligence, leveraging AI technologies to enhance and personalize the customer journey. Their main responsibilities include implementing AI-driven tools like chatbots, virtual assistants, and data analytics platforms to improve customer service, predict user needs, and streamline interactions. They work closely with customer service, marketing, and IT teams to ensure AI solutions align with business goals and deliver measurable improvements in customer satisfaction. Cxai professionals also monitor AI performance and continuously optimize systems based on feedback and data insights.

Which 3 jobs will survive AI?

For a Cxai role, jobs that require complex human interaction, creativity, and strategic thinking are more likely to survive AI automation. These include roles like customer experience managers, AI ethics specialists, and user experience designers. Such positions often involve nuanced judgment, emotional intelligence, and adaptability that AI cannot easily replicate.

Senior UX Designer

CXApp US, Inc.

San Ramon, CA • On-site

Contractor

Posted 2 days ago

Job description

Salary:

CXAI is redefining the workplace experience with an AI-powered platform that brings simplicity and delight to the way people work.From booking a desk or meeting space, to navigating the office, to staying on top of company news and notifications, we unify everyday workflows into one seamless, human-centered interface. Recognized for our innovation and usability, we help enterprises boost productivity, optimize space, and foster employee engagement. At our core, were building the workplaces best digital personal assistant one that makes every employees day smoother, smarter, and more enjoyable.


About the Role

Were looking for a Senior UX Designer to take ownership of end-to-end design across our mobile and web applications. Youll be joining early in our product journey, helping to define not only our AI-powered user experiences but also our design culture and systems. This role is ideal for someone who thrives in a startup environment, enjoys shaping process as much as crafting elegant, human-centered experiences, and can balance both execution and mentorship responsibilities.

What Youll Do

  • Independently lead end-to-end design projects from concept through execution.
    • Collaborate with PMs and engineers to translate product requirements into user flows, wireframes, prototypes, and high-fidelity designs that are ready for development.
    • Deliver both flow-level interactions and pixel-perfect UI polish with equal attention to detail.
    • Design visualizations that are understandable and usable by diverse user groups, including those with accessibility needs
    • Rapidly prototype and test ideas to inform product direction and decisions.
    • Partner with research and product teams to validate solutions through usability testing and iteration; use metrics and feedback to continuously refine and improve designs for clarity, efficiency, and engagement
  • Own and evolve our design system and visualization standards, ensuring consistency, scalability, and accessibility across applications, dashboards, and reports.
    • Build frameworks and guidelines for data-heavy applications to support rapid growth and consistency
  • Mentor, support, and empower junior design team members by fostering their growth in craft, confidence, and creative autonomy, while recognizing and valuing their unique contributions
  • Contribute to shaping the design function within the company as one of its early design leaders.

What Were Looking For

  • Bachelor's degree or equivalent experience in a Design field (e.g., interaction, graphic, visual communications, product, industrial, etc), Human-Computer Interaction (HCI), a related field, or relevant practical experience.
  • 7+ years of design experience for mobile and web applications, with demonstrated high user interaction and adoption.
  • Ability to translate complex problems and flows into intuitive, purposeful designs that help users achieve their goals.
  • Equal strength in designing for user flow and human interaction as well as delivering visual polish.
  • Understanding that the way an app makes you feel is equally important as what the app does.
  • Experience defining and expanding design systems, components, and patterns.
  • Expertise in Figma and well-versed in compatible plugins to support asset interoperability, accessibility, and design throughput.
  • Comfortable working in close collaboration with product managers, engineers, and customer advisories.
  • Strong communication and storytelling skills when advocating for design concepts and decisions.
  • Curious and adaptable,with a low-ego, team-oriented and customer-focused approach.
  • Innate growth mindset that can thrive in a startup environment with evolving processes.
  • A passion for mentoring, fostering an inclusive design culture across the organization, and bringing seasoned design expertise to customer engagements.

Nice to Have

  • Experience with motion design and microinteractions.
  • Experience with accessibility-first design.
  • Familiarity with designing for AI-driven or agentic experiences.
  • Experience with both consumer-facing and enterprise/workplace products.

Why Join Us?

  • Early opportunity to shape the design function and influence product direction.
  • Direct impact in a fast-moving environment where youre able to reimagine stale workflows and your work quickly reaches users.
  • Chance to work on a product that blends consumer-grade delight with enterprise impact.