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Cx Pro Jobs in California (NOW HIRING)

Agent lifecycle: authoring, versioning, simulation, staged rollout, rollback, and deprecation - with a no- * code path for CX administrators and a pro-code path for developers on the same underlying ...

O&M Service Technician - Commercial

San Diego, CA · On-site

$31.75 - $41.50/hr

Continually evaluate Cx and O&M processes, finding new means and methods (out-of-the-box thinking ... Pro. * Capable of working in an office setting, communicating with manufacturers, clients and ...

Client Partner Insurance

Aliso Viejo, CA · On-site

$130K - $195K/yr

... CX platforms) Preferred Qualifications: * Experience working in IT services, consulting, or digital ... Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout ...

Our AI-first customer engagement portfolio -- AIR, AIR Pro, RingCX, and the AI agent capabilities ... If you have built agent platforms, agent builders, agent‑assist products, or CX automation at a ...

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Cx Pro information

What cities in California are hiring for Cx Pro jobs?

Cities in California with the most Cx Pro job openings:

Infographic showing various Cx Pro job openings in California as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Sr. Channel Marketing Manager, Integrated Channel Marketing and Global Events, Amazon Devices & S...

Hawthorne, CA • On-site

Amazon
IT Services • 10K+ employees

Full-time

Re-posted 10 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,166 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

As the Sr. Channel Marketing Manager, you are the strategic owner of how Ring & Blink products come to life across the North America offline retail channel. You define the long-term marketing vision and customer experience (CX) strategy for in-store environments spanning The Home Depot, Homebuilder and Pro Channels.

Working cross-functionally with product marketing, design, sales, and third-party vendors, you are the recognized expert for Ring & Blink channel marketing across GTM, categories, retailers, and creative. You leverage AI-powered tools and automation to drive operational excellence, enhance project management, and deliver cost efficiencies across all in-store programs.
Key job responsibilities
Strategy & Vision
Define the long-term marketing vision for offline retail experience across The Home Depot, Pro and Homebuilder channels.
Develop retailer-specific strategies that balance the needs of the shopper, the retailer, and the Amazon brands, most specifically Ring&Blink


Develop offline marketing strategies and CX for new and new-to-world products that inform, engage, and drive early adoption
Be a strategic thought-leader and collaborator with product marketing, product management, and design to determine messaging priorities for the offline environment
Shopper Marketing & In-Store Experience
Lead shopper marketing program development across key accounts (Home Depot, Pro Channel and Homebuilder)
Champion CX initiatives to raise the bar for global in-store experiences, gaining approval at the Director level
Create CX experiments that, if successful, can be scaled for future offline experiences
Own and maintain the offline playbook, making changes as needed to invent and simplify as we scale
AI & Process Innovation
Develop and implement AI-powered tools and mechanisms to streamline in-store program operations, automate reporting, and improve cross-functional collaboration
Champion AI adoption and process automation across the team, building tools and training programs to enhance team capabilities
Execution & Operations
Manage in-store merchandising execution including go-to-market asset creation (tear pads, dummy units, POP displays, digital content)
Manage lead-times, workback schedules, and in-store project budgets
Develop marketing support programs for distributors and independent retailers
Cross-Functional Leadership & Stakeholder Management
Build and maintain relationships with Visual Merchandising, Marketing, In-store Operations, and Merchant teams at key retailers
Clarify and drive project commitments; establish and maintain clear chains of ownership
Anticipate changes and bottlenecks, provide escalation management, and balance customer needs vs. technical and operational constraints
Measurement & Insights
Measure the performance of in-store CX through qualitative and quantitative research, utilizing AI-powered analytics tools
Leverage marketing programs and data to identify strategic selling opportunities
About the team
The Ring & Blink Offline Channel Marketing team expands the distribution and availability of Ring & Blink Devices, Features, and Services by initiating and managing partnerships with offline retailers. This role sits within the Integrated Channel Marketing and Global Events organization supporting all in-store, digital and event experiences in the retail channel - including consumer electronics, mass merchants, regional chains, DIY, hardware, and club stores across multiple market segments.

The focus is North America, with frequent collaboration with Ring & Blink Channel Marketing globally to learn and share best practices.


What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US