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Cx Jobs Jobs (NOW HIRING)

CX Coordinator

Irvine, CA · On-site

$24/hr

The CX Coordinator supports the CX team in maintaining reporting, organizing customer feedback, and coordinating research and insight development activities. This role focuses on data preparation ...

Director, CX Programs

Dallas, TX · On-site

$145K - $178K/yr

About the Role The Director, CX Programs is a newly created, high-impact leadership role at the intersection of strategy, technology, and cross-functional execution. Sitting at the center of our ...

Director, CX Programs

Dallas, TX · On-site

$145K - $178K/yr

About the Role The Director, CX Programs is a newly created, high-impact leadership role at the intersection of strategy, technology, and cross-functional execution. Sitting at the center of our ...

Director, CX Programs

Dallas, TX · On-site

$145K - $178K/yr

About the Role The Director, CX Programs is a newly created, high-impact leadership role at the intersection of strategy, technology, and cross-functional execution. Sitting at the center of our ...

CX Strategy Manager About this role As the CX Strategy Manager, you will own how customer experience scales across automation, tooling, and measurement. This role is responsible for defining the ...

Director, CX Programs

Dallas, TX · On-site +1

$145K - $178K/yr

About the Role The Director, CX Programs is a newly created, high-impact leadership role at the intersection of strategy, technology, and cross-functional execution. Sitting at the center of our ...

CX Strategist

Chicago, IL · On-site

$125K - $161K/yr

CHICAGO or DALLAS HYBRID 3 DAYS ONSITE DURATION: 1 YEAR Looking for a candidate with 2-4 years CX, UX research design. Proficiency with data tools survey platforms spreadsheets analysts. Power BI ...

CX Strategy Manager

San Francisco, CA · On-site

$175K - $200K/yr

CX Strategy Manager About this role As the CX Strategy Manager, you will own how customer experience scales across automation, tooling, and measurement. This role is responsible for defining the ...

CX Assurance Manager

Globe, AZ

$106K - $127K/yr

CX Assurance & Quality Leadership Summary Leads the end-to-end quality analysis and assurance of customer interactions across all CX channels-agent-assisted, digital, field, and in-store. Ensures ...

CX Strategy Associate

San Francisco, CA · On-site

$19.50 - $26/hr

CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer experience scales across automation, tooling, and measurement. This role focuses on identifying high ...

Dialogflow CX Specialist We are seeking an experienced Contact Center AI & Dialogflow CX Specialist to join our team. The ideal candidate will have deep expertise in developing Virtual Agents using ...

CX Associate

$17 - $22.50/hr

CX Associate As a CX Associate, you are the heartbeat of our customer-centric mission. You will work alongside a high-performing team to deliver a "best-in-class" experience, ensuring every ...

Oracle CX Data Architect

$65.25 - $84/hr

Oracle CX Data Architect Classification: Exempt under the Fair Labor Standards Act (FLSA) Reports to: President Work Location/Travel: Work is remote or on-site at client location. Percentage of ...

CX Strategy Associate

San Francisco, CA · On-site

$110K - $145K/yr

CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer experience scales across automation, tooling, and measurement. This role focuses on identifying high ...

NJ · On-site

Customer Experience (CX) SME Location: Hanover, NJ The Customer Experience (CX) Subject Matter Expert (SME) is responsible for driving customer-centric transformation by shaping strategy, optimizing ...

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Cx Jobs information

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How much do cx jobs jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for cx jobs in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.85 per hour, depending on experience, location, and employer.
What cities are hiring for Cx Jobs jobs? Cities with the most Cx Jobs job openings:
CX Coordinator

CX Coordinator

Johnson Service Group

Irvine, CA • On-site

$24/hr

Contractor

Medical, Dental, Vision

Posted 13 days ago


Job description

JSG is seeking a CX Coordinator / CX Insights Support Analyst for a contract opportunity in Irvine, CA.

The CX Coordinator supports the CX team in maintaining reporting, organizing customer feedback, and coordinating research and insight development activities. This role focuses on data preparation, dashboard updates, and tracking customer signals to help the team monitor performance and identify potential experience gaps. Working closely with CX team members, this role contributes to day-to-day operations and ensures consistent, reliable data and reporting to support customer-driven decision making.

Customer Reporting & Data Support

  • Maintain and update existing dashboards and reports
  • Pull and organize CX performance data across journeys and channels
  • Track basic trends in customer feedback and satisfaction metrics
  • Ensure data accuracy and consistency across reports

Customer Feedback Coordination

  • Compile and organize customer feedback from multiple sources
  • Assist in tagging and categorizing themes (complaints, verbatims, surveys)
  • Support preparation of reports and summaries for the CX team
  • Coordinate with internal teams to gather necessary inputs

Research & Project Support

  • Assist with survey setup, data pulls, and documentation
  • Support research logistics (timelines, tracking, vendor coordination)
  • Help summarize findings into basic outputs or templates

CX Monitoring & Administration

  • Track key CX metrics and maintain documentation
  • Support closed-loop tracking processes
  • Help identify obvious data anomalies or spikes

Cross-Functional Support

  • Assist in preparing presentations and materials
  • Support CX initiatives through data gathering and coordination

0–2 years experience in analytics, business, or customer operations

Internship or academic experience acceptable

  • Strong Excel (pivot tables, basic analysis)
  • PowerPoint for basic reporting
  • Nice to have (not required): Tableau or visualization tools
  • Ability to organize and synthesize information (not deep analytics)
  • Bachelor’s degree or equivalent experience

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, paid time off, 401(k), weekly pay, and more.
Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

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