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Cx Associate Jobs in Sandston, VA (NOW HIRING)

Simos

QA/QC Manager - Data Center

Sandston, VA · On-site

$110K - $120K/yr

Works closely with the project CX Team to close out L4/L5 CX activities. * Trains and evaluates ... Associate Requirements * HS Diploma or GED * Background Check * Drug Test * Must be at least 18 ...

Simos

Electrical Project Manager

Sandston, VA · On-site

$80K - $121K/yr

Proficient in Accubid, Blue Beam, Procore, CX Alloy, BIM360, MS Project, P6, and other industry ... Associate Requirements * HS Diploma or GED * Background Check * Drug Test * Must be at least 18 ...

M.C. Dean, Inc

(CIM) Tech Specialist 4

Richmond, VA · On-site

Prepares and review simple electrical sketches, CX plans, and data sheets * Perform simple routine ... an Associate's * Requires reliable attendance at customer site during work hours required by ...

M.C. Dean, Inc

(CIM) Tech Specialist 2

Richmond, VA · On-site

Prepares and review simple electrical sketches, CX plans, and data sheets * Perform simple routine ... an Associate's * Requires reliable attendance at customer site during work hours required by ...

M.C. Dean, Inc

(CIM) Tech Specialist 3

Richmond, VA · On-site

Prepares and review simple electrical sketches, CX plans, and data sheets * Perform simple routine ... an Associate's * Requires reliable attendance at customer site during work hours required by ...

Simos

Electrical Construction Project Manager

Sandston, VA · On-site

$80K - $121K/yr

Proficient in Accubid, Blue Beam, Procore, CX Alloy, BIM360, MS Project, P6, and other industry ... Associate Requirements * HS Diploma or GED * Background Check * Drug Test * Must be at least 18 ...

Simos

Senior Electrical Project Manager

Sandston, VA · On-site

$80K - $130K/yr

... CX Alloy, BIM360, MS Project, P6 and other industry standard software. * Ability to travel as required. * Successfully pass pre-employment (post offer) background check and MVR check. Associate ...

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Cx Associate information

See Sandston, VA salary details

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How much do cx associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for cx associate in Sandston, VA is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.76 per hour, depending on experience, location, and employer.

What is a CX associate?

Cx Associates, or Customer Experience Associates, are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their main responsibilities often include answering customer inquiries, resolving issues, and providing information about products or services. They play a key role in building customer loyalty and satisfaction by addressing concerns promptly and professionally. Cx Associates typically work in call centers, retail environments, or online support teams and must possess strong communication and problem-solving skills.

How does a CX associate typically interact with cross-functional teams to enhance the customer experience?

Cx Associates regularly collaborate with teams such as product development, marketing, and customer support to gather feedback, share insights, and address customer pain points. This role often acts as a bridge, ensuring that the voice of the customer is represented throughout the organization. Effective communication and teamwork are essential, as Cx Associates may participate in regular meetings, provide customer journey data, and help implement process improvements to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a CX associate, and why are they important?

To thrive as a CX Associate, you need strong customer service skills, problem-solving abilities, and a solid understanding of company products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Excellent communication, patience, and adaptability are standout soft skills in this role. These skills ensure positive customer experiences and efficient resolution of inquiries, which are critical for customer satisfaction and business success.

What is the difference between Cx Associate vs Customer Support Specialist?

AspectCx AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree, familiarity with customer experience toolsHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborative, cross-departmental teams, focus on customer journeyCall centers, help desks, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer experienceRetail, telecom, service industries primarily handling support queries

The main difference is that a Cx Associate focuses on improving overall customer experience strategies, while a Customer Support Specialist handles direct customer inquiries and issues. Cx Associates work proactively to enhance satisfaction, whereas Support Specialists respond reactively to customer problems.

What cities near Sandston, VA are hiring for Cx Associate jobs?

Cities near Sandston, VA with the most Cx Associate job openings:

Infographic showing various Cx Associate job openings in Sandston, VA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 2% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,703 per year, or $18.6 per hour.

QA/QC Manager - Data Center

Simos

Sandston, VA • On-site

$110K - $120K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Description
Are you a seasoned Quality Assurance professional ready to lead and inspire? We're searching for a direct-hire QA/QC Manager to join our team in Sandston, VA, offering a competitive annual salary of $110,000 - $120,000. This is your chance to make a significant impact, driving quality initiatives and ensuring excellence from day one. If you're passionate about quality and leadership, connect with our RPS Recruiter, Michelle at [email protected] to learn more!
Perks & Benefits
  • Other on the spot perks
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Medical / Dental Insurance
  • 401k
  • STD /LTD
  • Life Insurance
  • Paid Time Off
  • $110k -$120k Annually

Employment Type & Shifts
  • Direct Hire

  • 1st Shift

Job Responsibilities
  • Assists in development of Quality Assurance standards and continuous improvement evaluations and revisions.
  • Develops thorough understanding of project specifications, design, equipment, installations, quality standards, and reporting requirements.
  • Develops project specific QA/QC plans and ensures implementation with Project Team.
  • Manages deliverables of all L1, L2, L3 QAQC, Testing, and CX coordination.
  • Works closely with the project CX Team to close out L4/L5 CX activities.
  • Trains and evaluates project QA/QC staff in all Quality related activities on the project.
  • Participates in employee onboarding and continued field staff training.
  • Coordinates Quality Reviews with project teams and submits reviews to management.
  • Performs onsite inspections of equipment and installations.
  • Responsible for reporting all QA/QC activities through project specific software and internal communications.
  • Proactively works with Project Team to ensure all installations are installed correctly the first time.
  • Performs work onsite with the Project Team in performing all inspections and reporting.

Qualifications
  • 5-10 year's recent electrical (industrial or commercial) construction experience.
  • Minimum 4 year's experience in QAQC or Commissioning of Electrical Systems.
  • Proficiency with Industry Standard QAQC/CX software.
  • Detailed understanding of electrical construction standards, equipment, and installations.
  • Data Center experience is preferred.
  • Electrical Field experience not required but preferred.
  • Through knowledge of construction disciplines.
  • Proficient knowledge of computer programs (EXCEL/WORD).
  • Strong communication (written/verbal), problem-solving, analytical, organizational, and attention to detail skills.
  • Successfully pass pre-employment (post offer) background check, and MVR check when responsibilities require operating motor vehicles.

Associate Requirements
  • HS Diploma or GED
  • Background Check
  • Drug Test
  • Must be at least 18 years old

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