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Cx Associate Jobs in Tennessee (NOW HIRING)

Foundever

$19/hr

With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise ...

Alorica

Warehouse Associate

La Vergne, TN · On-site

$18.50/hr

Warehouse Associate Location: 421 New Sanford Rd, La Vergne, TN 37086 Employment Type: Full-time, ... Computer Repair About Us We're the largest minority-owned CX provider, delivering digital-first ...

Alorica

Warehouse Associate

La Vergne, TN · On-site

$18.50/hr

Warehouse Associate Location: 421 New Sanford Rd, La Vergne, TN 37086 Employment Type: Full-time, ... Computer Repair About Us We're the largest minority-owned CX provider, delivering digital-first ...

Alorica

Warehouse Associate

La Vergne, TN · On-site

$17 - $18.50/hr

Warehouse Associate Location: 421 New Sanford Rd, La Vergne, TN 37086 Employment Type: Full-time, ... Computer Repair About Us   We're the largest minority-owned CX provider, delivering digital-first ...

M.C. Dean, Inc

(CIM) Tech Specialist 2

Blountville, TN · On-site

Prepares and review simple electrical sketches, CX plans, and data sheets * Perform simple routine ... an Associate's * Requires reliable attendance at customer site during work hours required by ...

Whistleexpresscarwash

Team Member

Memphis, TN · On-site

$12 - $15.25/hr

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers ... Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Nashville, TN

$11.75 - $15.25/hr

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers ... Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

Team Member

Dyersburg, TN · On-site

$10.25 - $13.25/hr

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers ... Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

Whistleexpresscarwash

$9.50 - $12.25/hr

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers ... Manage member accounts, including cancellations, plan changes, and overall member experience (CX)

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All JobsCx Associate JobsCx Associate Jobs in Tennessee

Cx Associate information

See Tennessee salary details

$8

$17

$28

How much do cx associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for cx associate in Tennessee is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.32 per hour, depending on experience, location, and employer.

What is a CX associate?

Cx Associates, or Customer Experience Associates, are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their main responsibilities often include answering customer inquiries, resolving issues, and providing information about products or services. They play a key role in building customer loyalty and satisfaction by addressing concerns promptly and professionally. Cx Associates typically work in call centers, retail environments, or online support teams and must possess strong communication and problem-solving skills.

How does a CX associate typically interact with cross-functional teams to enhance the customer experience?

Cx Associates regularly collaborate with teams such as product development, marketing, and customer support to gather feedback, share insights, and address customer pain points. This role often acts as a bridge, ensuring that the voice of the customer is represented throughout the organization. Effective communication and teamwork are essential, as Cx Associates may participate in regular meetings, provide customer journey data, and help implement process improvements to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a CX associate, and why are they important?

To thrive as a CX Associate, you need strong customer service skills, problem-solving abilities, and a solid understanding of company products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Excellent communication, patience, and adaptability are standout soft skills in this role. These skills ensure positive customer experiences and efficient resolution of inquiries, which are critical for customer satisfaction and business success.

What is the difference between Cx Associate vs Customer Support Specialist?

AspectCx AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree, familiarity with customer experience toolsHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborative, cross-departmental teams, focus on customer journeyCall centers, help desks, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer experienceRetail, telecom, service industries primarily handling support queries

The main difference is that a Cx Associate focuses on improving overall customer experience strategies, while a Customer Support Specialist handles direct customer inquiries and issues. Cx Associates work proactively to enhance satisfaction, whereas Support Specialists respond reactively to customer problems.

What are the most commonly searched types of Cx jobs in Tennessee?

The most popular types of Cx jobs in Tennessee are:

What cities in Tennessee are hiring for Cx Associate jobs?

Cities in Tennessee with the most Cx Associate job openings:

Infographic showing various Cx Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,895 per year, or $17.3 per hour.

CX Associate

Spradling International

Maryville, TN • On-site

$13.50 - $18/hr

Full-time

Re-posted 11 days ago

Job description

ABOUT US:

Founded in Birmingham, Alabama in 1964, Spradling International, Inc. is a global leader in high-quality vinyl and surface solutions, with operations across seven countries. The company designs and manufactures innovative products ranging from upholstery vinyl and premium leather alternatives to performance-driven materials for marine, automotive, hospitality, corporate seating, gaming, and general upholstery markets. Through the acquisition of Corinthian LLC, Spradling expanded into specialty flooring solutions for automotive, marine, and other demanding applications, adding decades of expertise in textile development, manufacturing, and fabrication. Together, Spradling and Corinthian are united by a shared commitment to innovation, craftsmanship, and value—delivering resourceful, quality-driven solutions while creating trusted products and meaningful careers employees are proud to build.

JOB SUMMARY: 

To be responsible for enhancing the customers journey throughout the relationship by promoting our brand and offering exceptional support, every step of the way.

JOB RESPONSIBILITIES:

  • Assist with general inquiries and process customer orders.
  • Coordinate/Track customer shipments and communicate delivery of orders to the customer.
  • Manage customer open orders/backorders and expedite shortages.
  • Liaison between customer, sales, materials and warehouse.
  • Support sales in customer forecasting/placement sheets and communicate with materials on any changes.
  • Maintain customer pricing and quotations.
  • Analyze and solve problems.
  • Build customer relationships.
  • Evaluate processes and bring forth recommendations on how to improve so that the customer’s experience is frictionless.

JOB REQUIREMENTS: 

  • High School Diploma or Equivalent
  • Microsoft Excel, Outlook, Word
  • Responsive, Helpful, Intuitive, Empathetic, Proactive, Communication skills, Problem Solving

PREFFERED QUALIFICATIONS:

  • Associate/Bachelors Degree
  • 1 year of Customer Service experience

PHYSICAL REQUIREMENTS:

  • Prolonged sitting

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