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Cx Associate Jobs in Nevada (NOW HIRING)

With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise ...

With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise ...

$17 - $18/hr

With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise ...

With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise ...

$18/hr

About Foundever Foundever is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world ...

$15.25 - $20.75/hr

About Foundever Foundever is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world ...

... Architect Associate or Professional, GCP Professional Cloud Architect, or Microsoft Certified ... CX, FDI) - Creating solutions around Oracle Cloud technologies - Using tools like Terraform or ...

Cx Associate information

See Nevada salary details

$9

$19

$32

How much do cx associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for cx associate in Nevada is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.58 per hour, depending on experience, location, and employer.

What is a CX associate?

Cx Associates, or Customer Experience Associates, are professionals who interact directly with customers to ensure they have a positive experience with a company’s products or services. Their main responsibilities often include answering customer inquiries, resolving issues, and providing information about products or services. They play a key role in building customer loyalty and satisfaction by addressing concerns promptly and professionally. Cx Associates typically work in call centers, retail environments, or online support teams and must possess strong communication and problem-solving skills.

How does a CX associate typically interact with cross-functional teams to enhance the customer experience?

Cx Associates regularly collaborate with teams such as product development, marketing, and customer support to gather feedback, share insights, and address customer pain points. This role often acts as a bridge, ensuring that the voice of the customer is represented throughout the organization. Effective communication and teamwork are essential, as Cx Associates may participate in regular meetings, provide customer journey data, and help implement process improvements to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a CX associate, and why are they important?

To thrive as a CX Associate, you need strong customer service skills, problem-solving abilities, and a solid understanding of company products or services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and basic office software is typically required. Excellent communication, patience, and adaptability are standout soft skills in this role. These skills ensure positive customer experiences and efficient resolution of inquiries, which are critical for customer satisfaction and business success.

What is the difference between Cx Associate vs Customer Support Specialist?

AspectCx AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree, familiarity with customer experience toolsHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborative, cross-departmental teams, focus on customer journeyCall centers, help desks, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer experienceRetail, telecom, service industries primarily handling support queries

The main difference is that a Cx Associate focuses on improving overall customer experience strategies, while a Customer Support Specialist handles direct customer inquiries and issues. Cx Associates work proactively to enhance satisfaction, whereas Support Specialists respond reactively to customer problems.

What are the most commonly searched types of Cx jobs in Nevada?

The most popular types of Cx jobs in Nevada are:

What cities in Nevada are hiring for Cx Associate jobs?

Cities in Nevada with the most Cx Associate job openings:

Infographic showing various Cx Associate job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,273 per year, or $19.4 per hour.

Customer Service Insurance Representative

Foundever

Las Vegas, NV • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 194 frontline employees who took The Breakroom Quiz

44th of 72 rated call and contact centers


Job description

Customer Service Insurance Representative

Have you ever considered creating a career path of becoming a licensed insurance representative? Good news! Foundever will invest in YOU- We cover your training, testing, and insurance licensing costs! As a Customer Service Insurance Representative at Foundever, your primary role will be to handle inbound calls regarding customer's insurance policies. You'll assist callers with inquiries about coverage, policy endorsements, certificated, binders, billing, or policy modifications. Expect to manage a high volume of billing calls, especially around military paydays on the 1st and 15th of each month. While awaiting your state license, new hires will focus solely on billing inquiries. This position requires you to be onsite. Must live within 50 miles of the Las Vegas Site: 420 E Pilot Rd, Las Vegas NV, 89119.

Why You Should Join Us

$18-$20/hour Enjoy 100% paid professional training. Comprehensive benefits including medical, dental and vision Wellness Benefits including our Employee Assistance Program 401 (k) with company matching Paid Time Off Employee Discounts Career Growth, 93% of managers promoted within! Extra earnings through bonus programs and referrals

What We're Looking For

Must be at least 18 years old to apply. High School Diploma or GED equivalent is required Preferred: 6 months to 1 year of relevant experience in the customer service industry — we're looking for someone ready to hit the ground running! Must have open availability – flexibility is key!

Key Skills

Ability to navigate system tools to search for answers & information Connect with customers, clients, insurance carriers, and internal teams to provide coverage information and policy recommendations with empathy and compassion Self-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance Able to complete collegiate-level coursework to prepare for the state exam. Strong organizational skills

About Foundever

Foundever® is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.


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