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Cvs Customer Service Representative Jobs in Tennessee

AlphaGraphics

Customer Service Representative

Franklin, TN · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're looking for ...

Domino's Franchise

Customer Service Rep

Memphis, TN · On-site

$14.25 - $19.50/hr

Pizza Maker / Customer Service Representative (CSR ) Position Title: Customer Service Representative (CSR) / Pizza Maker Reports To: Assistant Manager / General Manager FLSA Status: Non-Exempt ...

AtWork - Knoxville

CSR

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative (CSR)Location: North Knoxville, TNEmployment Type: Full-Time (35 40 hours/week)Pay Rate: $16/hour We are a small, community-focused financial institution in North ...

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Cvs Customer Service Representative information

See Tennessee salary details

$8

$17

$24

How much do cvs customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for cvs customer service representative in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a CVS customer service representative?

CVS Customer Service Representatives are frontline employees who assist customers with their questions, concerns, and purchases at CVS Pharmacy stores or through phone and online support. They handle inquiries about products, process returns and exchanges, resolve issues, and help ensure a positive shopping experience. Their role is essential in maintaining customer satisfaction and upholding CVS's reputation for quality service.

What are the key skills and qualifications needed to thrive as a CVS customer service representative?

To thrive as a CVS Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and CVS’s inventory management software is typically required. Excellent interpersonal skills, patience, and problem-solving abilities help you deliver positive customer experiences. These skills are vital to efficiently addressing customer needs, ensuring satisfaction, and supporting store operations.

How do CVS customer service representatives typically handle high volumes of customer inquiries during peak hours?

CVS Customer Service Representatives often experience high call or in-store inquiry volumes, especially during peak hours such as evenings or weekends. To manage this, representatives are trained to prioritize efficiency while maintaining a friendly and helpful demeanor. They use internal resources and knowledge bases to quickly resolve common issues, and collaborate with team members or supervisors for more complex situations. Effective multitasking and time management are key skills that help ensure every customer receives timely support, even during the busiest periods.

What is the difference between Cvs Customer Service Representative vs Cvs Pharmacy Technician?

AspectCvs Customer Service RepresentativeCvs Pharmacy Technician
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; pharmacy technician certification/license
Work EnvironmentRetail store customer service countersPharmacy area assisting pharmacists and customers
Employer & Industry UsageRetail pharmacy chains, customer service rolesPharmacy departments within retail stores
Common Search & Comparison IntentCustomer service roles in retail pharmacyTechnical pharmacy support roles

The main difference between a Cvs Customer Service Representative and a Cvs Pharmacy Technician lies in their responsibilities and credentials. Customer Service Representatives focus on assisting customers with general inquiries and store services, while Pharmacy Technicians handle medication-related tasks and require specific pharmacy certifications. Both roles are essential in retail pharmacy settings, but they serve different functions within the store environment.

What are popular job titles related to Cvs Customer Service Representative jobs in Tennessee?

For Cvs Customer Service Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Cvs Customer Service Representative jobs in Tennessee look for?

The top searched job categories for Cvs Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Cvs Customer Service Representative jobs?

Cities in Tennessee with the most Cvs Customer Service Representative job openings:

Cvs Customer Service Representative jobs near you
Infographic showing various Cvs Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Customer Service Representative

SHIVELY DIVERSIFIED MANAGEMENT SERVICES, LLC

Spring Hill, TN • On-site

$15 - $20.50/hr

Other

Re-posted 7 days ago

Job description

Customer Service Representative

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:

  • Create and track sales orders, purchase orders, and invoices
  • Maintain a high level of professionalism with customers demonstrating excellent customer service
  • Ensure orders are input accurately and follow up on missing information and open orders
  • Control and manage incoming and outgoing documents
  • Respond to customer questions with accurate and relevant information promptly

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