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Cvs Customer Service Representative Jobs in Michigan

State Savings Bank

Customer Service Representative

Beulah, MI · On-site

$15.25 - $21/hr

Customer Service Representative A State Savings Bank Customer Service Representative exemplifies a "Yes, I can!" approach to customer service and is responsible for providing prompt and efficient ...

Miller Warehousing Services, Inc.

Be Seen First

Customer Service Representative

Jackson, MI · On-site

$18.75 - $25/hr

  • Medical

  • Life

  • Retirement

  • PTO

If you have experience as an inside Customer Service Representative, then we want YOU to Apply Now ! Apply Now if you want to join the Trinity Holding, Inc. team! Trinity Holding, Inc. offers: * $18 ...

Versatrans

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Customer Service Representative

Plymouth, MI · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Customer Service Representative whose primary goal will be to acquire new clients while maintaining strong relationships with existing ones. Customer Service Representative are ...

Wieland Group

Customer Service Representative

Roseville, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Job Location US-MI-Roseville ID 2026-4219 # of Openings 1 Posted Date 3 hours ago(8/6/2026 4:23 PM) Overview Wieland - Creating Value for Generations! Wieland is a ...

Emterra Environmental USA

Customer Service Rep

Flint, MI · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Emterra Environmental USA Corp is a leading provider of integrated recycling resource management and waste disposal solutions to various sectors, including industrial ...

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All JobsCvs Customer Service Representative JobsCvs Customer Service Representative Jobs in Michigan

Cvs Customer Service Representative information

See Michigan salary details

$8

$16

$23

How much do cvs customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for cvs customer service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CVS customer service representative?

To thrive as a CVS Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and CVS’s inventory management software is typically required. Excellent interpersonal skills, patience, and problem-solving abilities help you deliver positive customer experiences. These skills are vital to efficiently addressing customer needs, ensuring satisfaction, and supporting store operations.

What is a CVS customer service representative?

CVS Customer Service Representatives are frontline employees who assist customers with their questions, concerns, and purchases at CVS Pharmacy stores or through phone and online support. They handle inquiries about products, process returns and exchanges, resolve issues, and help ensure a positive shopping experience. Their role is essential in maintaining customer satisfaction and upholding CVS's reputation for quality service.

What is the difference between Cvs Customer Service Representative vs Cvs Pharmacy Technician?

AspectCvs Customer Service RepresentativeCvs Pharmacy Technician
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; pharmacy technician certification/license
Work EnvironmentRetail store customer service countersPharmacy area assisting pharmacists and customers
Employer & Industry UsageRetail pharmacy chains, customer service rolesPharmacy departments within retail stores
Common Search & Comparison IntentCustomer service roles in retail pharmacyTechnical pharmacy support roles

The main difference between a Cvs Customer Service Representative and a Cvs Pharmacy Technician lies in their responsibilities and credentials. Customer Service Representatives focus on assisting customers with general inquiries and store services, while Pharmacy Technicians handle medication-related tasks and require specific pharmacy certifications. Both roles are essential in retail pharmacy settings, but they serve different functions within the store environment.

How do CVS customer service representatives typically handle high volumes of customer inquiries during peak hours?

CVS Customer Service Representatives often experience high call or in-store inquiry volumes, especially during peak hours such as evenings or weekends. To manage this, representatives are trained to prioritize efficiency while maintaining a friendly and helpful demeanor. They use internal resources and knowledge bases to quickly resolve common issues, and collaborate with team members or supervisors for more complex situations. Effective multitasking and time management are key skills that help ensure every customer receives timely support, even during the busiest periods.
What are popular job titles related to Cvs Customer Service Representative jobs in Michigan? For Cvs Customer Service Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Cvs Customer Service Representative jobs in Michigan look for? The top searched job categories for Cvs Customer Service Representative jobs in Michigan are:
What cities in Michigan are hiring for Cvs Customer Service Representative jobs? Cities in Michigan with the most Cvs Customer Service Representative job openings:
Cvs Customer Service Representative jobs near you
Infographic showing various Cvs Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative

Prime Healthcare Management Inc

Garden City, MI • On-site

$15 - $20.50/hr

Other

Re-posted 11 days ago

Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

641st of 887 rated healthcare providers

Job description

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

#LI-BM2

Responsibilities

The Customer Service Representative is a high-level customer service position that is one of the first lines of communication within the department. The Customer Service Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner. The Customer Service Representative is responsible for answering phones in order to process requests. The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

1.    High School Diploma or Equivalent.

2.    Previous Customer Service or Medical Office experience preferred.

3.    Intermediate Computer skills

4.    Experience with Microsoft office –intranet and word documents.

5.    Ability to effectively communicate in English both orally and in writing.

Employment Status Full Time Shift Days Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

What Prime Healthcare employees say

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