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Cvs Customer Service Representative Jobs in Georgia

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly ...

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

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Cvs Customer Service Representative information

See Georgia salary details

$8

$15

$22

How much do cvs customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for cvs customer service representative in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a CVS customer service representative?

CVS Customer Service Representatives are frontline employees who assist customers with their questions, concerns, and purchases at CVS Pharmacy stores or through phone and online support. They handle inquiries about products, process returns and exchanges, resolve issues, and help ensure a positive shopping experience. Their role is essential in maintaining customer satisfaction and upholding CVS's reputation for quality service.

What are the key skills and qualifications needed to thrive as a CVS customer service representative?

To thrive as a CVS Customer Service Representative, you need strong communication skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash handling procedures, and CVS’s inventory management software is typically required. Excellent interpersonal skills, patience, and problem-solving abilities help you deliver positive customer experiences. These skills are vital to efficiently addressing customer needs, ensuring satisfaction, and supporting store operations.

How do CVS customer service representatives typically handle high volumes of customer inquiries during peak hours?

CVS Customer Service Representatives often experience high call or in-store inquiry volumes, especially during peak hours such as evenings or weekends. To manage this, representatives are trained to prioritize efficiency while maintaining a friendly and helpful demeanor. They use internal resources and knowledge bases to quickly resolve common issues, and collaborate with team members or supervisors for more complex situations. Effective multitasking and time management are key skills that help ensure every customer receives timely support, even during the busiest periods.

What is the difference between Cvs Customer Service Representative vs Cvs Pharmacy Technician?

AspectCvs Customer Service RepresentativeCvs Pharmacy Technician
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; pharmacy technician certification/license
Work EnvironmentRetail store customer service countersPharmacy area assisting pharmacists and customers
Employer & Industry UsageRetail pharmacy chains, customer service rolesPharmacy departments within retail stores
Common Search & Comparison IntentCustomer service roles in retail pharmacyTechnical pharmacy support roles

The main difference between a Cvs Customer Service Representative and a Cvs Pharmacy Technician lies in their responsibilities and credentials. Customer Service Representatives focus on assisting customers with general inquiries and store services, while Pharmacy Technicians handle medication-related tasks and require specific pharmacy certifications. Both roles are essential in retail pharmacy settings, but they serve different functions within the store environment.

Is CVS customer service a good job?

CVS Customer Service Representatives handle customer inquiries, assist with transactions, and provide product information in a retail environment. The job typically requires good communication skills, patience, and familiarity with point-of-sale systems; schedules may include evenings and weekends. Compensation and job satisfaction vary based on location and experience.

What are popular job titles related to Cvs Customer Service Representative jobs in Georgia?

For Cvs Customer Service Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Cvs Customer Service Representative jobs in Georgia look for?

The top searched job categories for Cvs Customer Service Representative jobs in Georgia are:

What cities in Georgia are hiring for Cvs Customer Service Representative jobs?

Cities in Georgia with the most Cvs Customer Service Representative job openings:

Infographic showing various Cvs Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

CUSTOMER SERVICE REPRESENTATIVE

Sunset Finance

Fort Valley, GA • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you a Top Performer that meets the following requirements? APPLY NOW!*401K, Health, Dental, Vision, Short- and Long-Term Disability Plans! Paid Holidays, Vacation, and Sick Time Plans!REQUIREMENTS/QUALIFICATIONS Qualified candidates must be "A GO GETTER" with excellent personality, communication skills, sales skills, problem solving skills, the ability to lead and must possess a strong desire to succeed! Excellent spelling, computer, data entry, and the ability to complete tasks effectively, efficiently, and thoroughly with little to no supervision. The Customer Service Representative is expected to PREPARE FOR MANAGEMENT. The company views all customer service representatives as potential branch managers. Customer Service Representatives who receive first consideration for promotion are those who excel not only at their own job but understand the positions of The Branch Manager. A high school diploma or equivalence is required. JOB SUMMARYThe Customer Service Representative is responsible for assisting The Branch Manager achieve the required results in sales, business promotion, profits, operational collection standards, and tax preparation. The Customer Service Representative is responsible for getting results on their contact work by phone. This mainly consists of making contact via the telephone and scheduling office visits with customers. The Customer Service Representative also must be able to learn all tasks performed within the office and prepare to become a Branch Manager of their own location. DUTIES & ESSENTIAL JOB FUNCTIONSThe Customer Service Representative plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on customers, take applications, investigate credit, take payments, refinance loans, work past due accounts by phone as directed by the manager, send out advertising letters, and complete other duties. Customer Service Representatives must have initiative and the ability to work independently. Candidates must have a valid driver's license, dependable transportation and current liability auto insurance coverage. OTHER FUNCTIONS AND RESPONSIBILITIESi. Solicit loans over the telephone and at the counter in the office.ii. Sell all products and services offered over the telephone and in the office.iii. Answers the telephone, posts customer payments, inputs new and refinanced loans into the loan software system, processes loan applications, and prepares refinance, former borrower and delinquency mail and text messages.iv. Posts payments, gives customer credit references to inquiring creditors, and credit bureaus.v. Completes loan documents and closes current refinance loans.vi. Maintains cash drawer and prepares daily deposits of cash and checks.vii. Makes telephone collection calls to past due customers and reports activities on each customer to the branch manager.viii. Adjusts past-due payments for current slow customers.ix. Participates in training development opportunities as directed by the Manager and District Supervisor.x. Prepares daily, weekly and monthly reports.xi. Assists in achieving tax preparation objectives, prepares, and files income taxes each tax season.xii. Assists in maintaining standards in all areas of delinquency, loan volume, and growth goals, along with the 10th/20th standards.xiii. It is the branch personnel's responsibility to consistently achieve company production standards.PHYSICAL REQUIREMENTS/WORK ENVIRONMENTThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.