Customs Logistics Analyst Jobs (NOW HIRING)

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Role

Xylem is seeking a detail-oriented Logistics Analyst to support the efficient movement of goods across domestic and global supply chains. In this role, you will coordinate transportation activities, support import/export documentation, and help ensure compliance with trade regulations and internal policies. You will work closely with sourcing, planning, manufacturing, customer service, brokers, carriers, and third-party logistics partners to drive on-time delivery, cost-effective transportation execution, and regulatory compliance. This is an excellent opportunity for a logistics professional who enjoys operating at the intersection of transportation, customer service, analytics, and trade compliance.

Core Responsibilities

• Support day-to-day execution of domestic and international shipments by partnering with carriers, freight forwarders, customs brokers, warehouses, and internal teams.

• Prepare, review, and maintain shipping and trade documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, export documentation, and customs-related records.

• Help ensure compliance with import/export regulations, trade requirements, recordkeeping standards, and internal company policies.

• Review shipment-related data for accuracy, including product classifications, country of origin, valuation information, and other data used in transportation and customs processes.

• Track shipments and proactively communicate delivery risks, delays, exceptions, and recovery plans to internal and external stakeholders.

• Support freight cost control through routing adherence, carrier coordination, invoice review, and identification of cost-saving opportunities.

• Partner cross-functionally with supply chain, planning, procurement, customer service, and manufacturing teams to resolve logistics issues and improve operational execution.

• Maintain logistics metrics and reporting related to transportation performance, on-time delivery, freight spend, and compliance activities.

• Participate in continuous improvement initiatives that strengthen transportation processes, visibility, standard work, and trade compliance controls.

Required Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, International Trade, or a related field; equivalent combinations of education and experience will also be considered.

• Experience in domestic transportation, international shipping, logistics operations, or trade compliance.

• Working knowledge of import/export documentation and transportation processes.

• Experience with ERP systems, transportation management systems, and Microsoft Excel.

• Strong attention to detail with excellent organizational skills and follow-through.

• Ability to manage multiple priorities in a fast-paced, cross-functional environment.

• Strong written and verbal communication skills.

Preferred Qualifications

• Knowledge of customs processes, HTS classification, country of origin requirements, Incoterms, and broker/carrier coordination.

• Experience supporting compliance audits or regulatory recordkeeping requirements.

• Experience with freight spend analysis, KPI reporting, or logistics process improvement initiatives.

The estimated salary range for this position is $60,000 to $70,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.