Customs Declaration Specialist Jobs (NOW HIRING)

OraSure Technologies Inc. (OTI) empowers the global community to improve health and wellness by providing access to accurate, essential information. Our ability to positively affect change is powered by the innovative tools and diagnostics we deliver to the market.
Together with its wholly owned subsidiaries, OTI provides its customers with end-to-end solutions.
It's first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick® platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse.
Overview
Here at the OTI our innovative sampling tools and diagnostics unlock access to accurate, essential information that advances global health and well-being. Our products include molecular sampling kits for the genome and microbiome, and rapid diagnostics for infectious disease.
The International Logistics Specialist is responsible for coordinating international logistics from customer order entry through final shipment to customer. Prepare Proforma invoices and secure rate quotes for shipments based on OraSure freight contracts. Monitor and expedite orders from manufacturing through final delivery to the customer. Prepare and/or coordinate preparation of international shipping documentation and ensure compliance with the Letter of Credit when applicable. Assist with customs clearance issues, duty and tax analysis, and other activities associated with international trade compliance as requested. The ideal candidate would be a subject matter expertise in global trade regulations and experience with customs operations.
Snapshot of Responsibilities:

• Verify required terms of sale including Incoterms.
• Ensure profitability while accommodating customer requests. Secure rate quotes from select carriers as required.
• Maintain a professional working relationship (not strictly transactional) with carriers/partners.
• Compare and negotiate rates to determine cost-efficiency, competitiveness, and quality of service. Create Proforma invoices that are linked to payment process(es) and to secure official PO.
• Enter all relevant Sales Order documentation into SAP.
• Coordinate product availability and storage with Production/Planning.
• Prepare or coordinate preparation of import/export documentation including but not limited to: Shipper's Letter of Instruction, Commercial Invoice, Packing List, Certificate of Origin, AES Filing, Certificate of Analysis, Pre- Shipment Inspection and Sampling as required, Letter of Credit, Bill of Lading, Declaration of Conformity, Letter of Export and other unique requirements that are country-specific (i.e. ISO Certificate, GMP Certificate, Manufacturer's Declaration etc.).
• Track all in process shipments to the end destination.
• Serve as the primary point of contact for customers, facilitating order placement, addressing inquiries, and proactively managing shipments to ensure on-time delivery and customer satisfaction.
• Work with freight forwarders, carriers, customs brokers, and other third parties such as inspection agencies to coordinate customer shipments and to provide contingency plans when/if needed.
• Assign Harmonized Tariff Schedule (HTS) codes based on customs regulations and product data
• Facilitate and track international shipments between manufacturing and final delivery to customer. Assist with duty and tax analysis as requested.
• Resolve customs clearance issues by working with carriers and brokers. Assist with any regulatory requirements as requested by customers.
• Additional duties to assist logistics and customer care as requested.
• Includes conflict resolution, coordination with production and sales team to accommodate customer requests for availability, align with sales forecasts on quarterly and other date-specific goals for the department and the organization as a whole.
• Fulfill promotional marketing requests from Sales & Marketing. Maintain account management of major customer accounts.
• Assist with audits as needed.

What You Bring:

• Bachelor's degree in Logistics, International Business, or a related field. Minimum of 3-5 years of experience in international logistics or a related field.
• A reliable and high-speed internet connection is necessary for seamless communication while working remotely.
• Well-developed knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint). Familiarity with SharePoint, OneDrive, and Teams.
• SAP Knowledge preferred.
• Proficient in freight forwarding software and logistics management systems.
• Ability to effectively communicate complex information to different audiences, both written and verbally, and collaborate effectively within a team.
• Strong understanding of international trade regulations and customs procedures. Proficient in preparing international shipping documentation.
• Knowledge of customs clearance procedures and duty/tax analysis.
• In depth technical knowledge of global Trade Compliance principles (customs valuation, incoterms, license and permits, country of origin, HTS classifications, duty optimization / Free Trade Agreements, export controls and sanctions etc.)
• Strong attention to detail and compliance with shipping regulations.
• Ability to work independently and as part of a team in a fast-paced environment. Strong analytical, organizational, and problem-solving skills.
• Global Logistics Expertise: Demonstrates a comprehensive understanding of international logistics, including shipping regulations, customs procedures, freight forwarding, and supply chain management. Stays informed about changes in global trade laws and compliance requirements.
• Documentation and Compliance Management: Manages and organizes international shipping documentation, ensuring accuracy, completeness, and compliance with customs regulations. Handles import and export documentation, including invoices, packing lists, and certificates of origin.
• Supply Chain Coordination: Effectively coordinates and optimizes international supply chain activities, collaborating with various stakeholders such as suppliers, carriers, customs brokers, and internal teams. Ensures the smooth flow of goods across borders.
• Problem Solving and Troubleshooting: Exhibits strong problem-solving skills to address challenges that may arise during international shipments, such as customs delays, transportation issues, or documentation errors. Proactively identifies solutions to minimize disruptions.
• Communication and Relationship Management: Communicates effectively with internal teams, external partners, and global stakeholders. Maintains positive relationships with international carriers, customs authorities, and other relevant parties. Keeps stakeholders informed about shipping schedules, delays, and changes.

Travel may be required to support local Bethlehem, PA sites within a 10-mile radius. Additional limited travel upon request may be required for meetings, training, audits, or collaboration with other company locations or external partners.
$51,000 - $88,000 a year
The base salary range for this full-time position is $51,000 - $88,000. The range displayed on the job posting reflects the minimum and maximum base salary for the position, based on our defined salary pay ranges. Our ranges are broad to account for differences in roles, performance, experience, skillsets, education and business needs and individual pay is determined by a variety of factors.
OTI encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate. We apply a rigorous, consistent, and equitable standard to the assessment of all candidates, regardless of race, color, national origin, sex (including pregnancy), sexual orientation, gender identity, disability status, age, religion, veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong.
What we have to offer:
- Tiered Medical PPO, EPO, Vision and Dental coverage
- Disability and Life Insurance Benefits
- Generous 401K plan and company-matching contributions
- Highly competitive paid time-off
- Maternity Leave and Parental Leave Coverage
- Employee Referral Program - you may be eligible for a cash bonus if your referrals are hired
- Employee Assistance Program
- Employee Service Recognition
- Job-related Training Programs
- Ability to participate in Teams, Committees, Events and Clubs
- Depending on the role you may be eligible to work in a hybrid environment or fully remotely
- Free Onsite Parking
Please note, the above applies to full-time permanent positions.
Culture, People & Community
OTI recognizes that the long-term health of our business is directly connected to the health of the planet, local communities and the OTI family of companies employees.
- LIVE IT Committee - committed to creating an environment that embodies our values
- All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and mentorship program
- Wellness Committee empowers colleagues to make critical decisions to improve and protect health
- Sustainability Committee aims to minimize impact on the environment
- Social Committee who organize and run events for both remote and onsite employees, to create connection and community
At OTI, we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law with regard to any employment practices.
OTI aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment, OTI and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request. If you require disability-related accommodation during the recruitment process, please contact Lauren Gray at [email protected]. OTI will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.