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Customs Agent Jobs in Providence, RI (NOW HIRING)

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Customs Agent information

See Providence, RI salary details

$35.9K

$114.6K

$137.9K

How much do customs agent jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customs agent in Providence, RI is $114,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,900.00 and $136,400.00 per year, depending on experience, location, and employer.

What is a customs agent?

Customs Agents are government officials responsible for enforcing laws and regulations related to the import and export of goods across international borders. Their duties include inspecting shipments, verifying documentation, assessing duties and taxes, and preventing illegal goods such as drugs or contraband from entering or leaving a country. Customs Agents help ensure compliance with trade regulations, protect national security, and facilitate lawful international trade. They may work at airports, seaports, border crossings, or other points of entry.

What skills and qualifications are needed to be a customs agent?

To thrive as a Customs Agent, you need strong knowledge of import/export regulations, attention to detail, and a background in law enforcement or criminal justice, often supported by relevant government training. Familiarity with customs management systems, X-ray scanning equipment, and document verification tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and integrity help agents manage high-pressure situations and interact effectively with travelers and colleagues. These skills are crucial for ensuring legal compliance, maintaining border security, and facilitating smooth international trade.

What challenges do customs agents face when processing shipments?

Customs Agents often encounter challenges such as tight deadlines, complex documentation requirements, and the need to stay updated with frequently changing regulations. New hires can prepare by developing strong attention to detail, organizational skills, and a willingness to continuously learn about trade laws and international agreements. Building good communication skills is also essential, as Customs Agents regularly collaborate with importers, exporters, and other government agencies to resolve issues and ensure compliance.

What is the difference between Customs Agent vs Customs Broker?

AspectCustoms AgentCustoms Broker
CredentialsTypically requires a high school diploma or equivalent; some certifications may be preferredRequires licensing and certification, such as a customs broker license
Work EnvironmentWorks for government agencies or import/export companies, inspecting shipments and ensuring complianceWorks for private companies or independently, handling customs clearance and documentation
Employer & IndustryGovernment agencies, import/export firmsFreight forwarders, import/export companies, customs brokerage firms

While both Customs Agents and Customs Brokers deal with customs procedures, Customs Agents primarily work for government agencies inspecting shipments, whereas Customs Brokers assist private clients with customs clearance and documentation. Understanding these differences helps in choosing the right career path or service provider.

How do you become a customs agent?

To become a customs agent, candidates typically need a high school diploma or equivalent, pass a background check, and complete specialized training provided by customs agencies. Some positions may require knowledge of customs laws, security procedures, and proficiency with relevant tools or technology; additional certifications or exams may also be necessary depending on the jurisdiction.

How much money do customs agents make?

Customs agents typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often supplemented with benefits and overtime opportunities.

Is it hard to become a customs agent?

Becoming a customs agent typically requires a high school diploma or equivalent, passing a background check, and completing specialized training or certification. The process can involve passing written exams and physical assessments, and some positions may require prior experience in law enforcement or security. Overall, it requires dedication and meeting specific qualifications, but it is achievable with proper preparation.

What are popular job titles related to Customs Agent jobs in Providence, RI?

For Customs Agent jobs in Providence, RI, the most frequently searched job titles are:

What job categories do people searching Customs Agent jobs in Providence, RI look for?

The top searched job categories for Customs Agent jobs in Providence, RI are:

Customs Agent jobs near you
Infographic showing various Customs Agent job openings in Providence, RI as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $114,565 per year, or $55.1 per hour.

Human Resource Business Partner

ZOLL Medical Corporation

Pawtucket, RI • On-site

Full-time

Posted 21 days ago

Job description

Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Due to the on-site requirements of this position, applicants are expected to reside within a reasonable commuting distance of the designated work location (Pawtucket, RI). This role does not offer relocation.
Job Summary
The HR business partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues. The successful HRBP acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Communicating needs proactively with our HR department and business management, the HRBP seeks to develop integrated solutions. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. Reports to the Manager of Human Resources.
Essential Functions
  • Conducts regular meetings with respective business units
  • Consults with line management, providing HR guidance when appropriate
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provides HR policy guidance and interpretation
  • Provides guidance and input on business unit restructures, workforce planning and succession planning
  • Identifies training needs for business units and individual coaching needs
  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met

Required/Preferred Education and Experience
  • Bachelor's Degree required and
  • I or relevant experience required
  • Minimum of 8 to 10 years' experience resolving complex employee relations issues. required
  • SHRM-SCP Preferred or
  • SHRM-SCP Preferred

Knowledge, Skills and Abilities
  • Business Acumen
  • Communication
  • Consultation
  • Ethical Practice
  • Global & Cultural Awareness
  • HR Knowledge
  • Relationship Management
  • Working knowledge of multiple human resource disciplines, including compensation practices, employee relations, diversity, performance management, and federal and state respective employment laws
  • Experience supporting a manufacturing operations team highly preferred
  • This position serves as a coach and mentor for other positions in the department
  • Ability to lead small teams / projects as needed

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
The annual salary for this position is:
$95,000.00 to $120,000.00
This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee's primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

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