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Customers Service Representative Jobs in Virginia

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Customers Service Representative information

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How much do customers service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customers service representative in Virginia is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.49 and $16.83 per hour, depending on experience, location, and employer.

What is the difference between Customers Service Representative vs Customer Support Specialist?

AspectCustomer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, office settingsTechnical support centers, online chat, phone support
Employer & Industry UsageRetail, telecommunications, banking, service industriesIT, software, tech companies, online services
Common Search & ComparisonCustomer Service RepresentativeCustomer Support Specialist

The main difference between a Customer Service Representative and a Customer Support Specialist lies in their focus areas. Customer Service Representatives typically handle general inquiries, complaints, and account issues across various industries. Customer Support Specialists often provide technical assistance, troubleshooting, and product-specific support, especially in tech-related fields. Both roles require strong communication skills, but the Support Specialist usually has more technical knowledge and training.

Is remote customer service representative a stressful job?

A remote customer service representative role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, stress levels vary depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What cities in Virginia are hiring for Customers Service Representative jobs?

Cities in Virginia with the most Customers Service Representative job openings:

Customers Service Representative jobs near you
Infographic showing various Customers Service Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,462 per year, or $15.6 per hour.

Customers Service Representative - Front Desk Sports Complex

Manassas, VA • On-site

K Sports Complex
See more jobs at K Sports Complexexternal

$14 - $16/hr

Part-time

Re-posted 13 days ago

Job description

Benefits:
  • Training & development
  • Employee discounts
  • Flexible schedule

Company Overview:
K Sports Complex provides recreational services for children as young as 18 months to 18 years old.  We do this through a variety of activities and programming through clinics, leagues, camps, rentals, and events.  The complex is a 75,000 sq ft facility offering 4 High School regulation basketball/multisport courts, an auxiliary turf field, and subtenants that operate competitive Cheerleading as well as Baseball/Softball and Strength & Conditioning.
 
Job Summary:
This position reports to and supports the activities and operations of K Sports Complex. Duty responsibilities include supervising the facility to include all departments (front desk, reservations, payments, sports, facility rentals & Lil Kickers programming). The position is also responsible for setting up and breaking down rentals, serving as the customer service representative, performing any custodial issues, helping to set up for classes, staying in communication with the General Manager and Department Supervisors, and enforcement of facility rules and regulations. This position is part-time on the weekend and weeknights with the opportunity for growth.
 
Duties & Responsibilities:
  • Professional telecommunications etiquette when on the phone and sending emails
  • Assisting with sales of programming and customer memberships
  • Troubleshooting customer questions and inquiries regarding their program of interest
  • Understanding and proper use of our Point of Sales and scheduling systems (DASH and EZ Facility)
  • General facility upkeep and minor maintenance
  • Proper food & beverage handling, product knowledge, serving and performing accurate transactions
  • Managing café appearance with stocking, facing and rotation of inventory
  • Performing proper cash handling and credit/debit transactions
 
Qualifications:
  • Steady transportation
  • Undergo a background check
  • Authorized to work in the United States
  • Must be able to work week nights and/or weekends
 
Preferred Skills:
  • Team player and strives to be as proactive as possible
  • Detailed-oriented and able to multitask and manage time effectively
  • Ability to build rapport with all customers & families who come into our facility