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Customers Service Representative Jobs in Florida

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location ... Communicate with customers regarding technician arrival times * Resolve customer concerns while ...

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location ... Communicate with customers regarding technician arrival times * Resolve customer concerns while ...

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Customers Service Representative information

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How much do customers service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customers service representative in Florida is $12.78, according to ZipRecruiter salary data. Most workers in this role earn between $11.87 and $13.79 per hour, depending on experience, location, and employer.

What is the difference between Customers Service Representative vs Customer Support Specialist?

AspectCustomer Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, office settingsTechnical support centers, online chat, phone support
Employer & Industry UsageRetail, telecommunications, banking, service industriesIT, software, tech companies, online services
Common Search & ComparisonCustomer Service RepresentativeCustomer Support Specialist

The main difference between a Customer Service Representative and a Customer Support Specialist lies in their focus areas. Customer Service Representatives typically handle general inquiries, complaints, and account issues across various industries. Customer Support Specialists often provide technical assistance, troubleshooting, and product-specific support, especially in tech-related fields. Both roles require strong communication skills, but the Support Specialist usually has more technical knowledge and training.

Is remote customer service representative a stressful job?

A remote customer service representative role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, stress levels vary depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What cities in Florida are hiring for Customers Service Representative jobs?

Cities in Florida with the most Customers Service Representative job openings:

Customers Service Representative jobs near you
Infographic showing various Customers Service Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $26,589 per year, or $12.8 per hour.

Customer Service Representative

Saint Petersburg, FL • On-site, Remote

Customer Care Expertise LLC
See more jobs at Customer Care Expertise LLCexternal

$15.25 - $20.50/hr

Full-time

Re-posted 16 days ago

Job description

About the Customer Service Representative Position- Fully Remote
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative Responsibilities
  • Handle high amounts of incoming calls
  • Produce sales leads
  • Identify and evaluate customers' needs to deliver satisfaction
  • Build sustainable relationships of trust through open and interactive discussion
  • Provide accurate, valid and comprehensive information by using the right methods/tools
  • Reach personal/customer service team sales targets and call handling quotas
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
Customer Service Representative Requirements
  • Some proven customer support experience or experience as a client service representative
  • Track record of not just reaching, but exceeding quota requirements
  • Strong phone administration skills and active listening capabilities
  • Experience with CRM systems and practices
  • Customer orientation and capacity to adapt/respond to different types of characters
  • Exceptional communication and presentation skills
  • Ability to multi-task, prioritize, and control time effectively
  • High school degree

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