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Customers Service Associate Jobs in Connecticut (NOW HIRING)

Symbiotic Services

Associate - Customer Service

Putnam, CT

$14.75 - $20.25/hr

Associate - Customer Service Employment Type: Full-Time Location: Arlington Heights, IL About the ... customers, ensuring a high level of service, responsiveness, and issue resolution. This role ...

Wawa

Customer Service Associate

Hartford, CT · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ... Greet and engage with customers to ensure their needs are met both quickly and courteously.

Floor & Decor

Customer Service Associate

Danbury, CT

$17.04 - $20.55/hr

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor ... Connect with customers, ask about their projects, recommend our products and excite customers about ...

Floor & Décor

Customer Service Associate

Danbury, CT · On-site

$17.04 - $20.55/hr

As a Cashier (Customer Service Associate), you are the first and final interaction for Floor ... Connect with customers, ask about their projects, recommend our products and excite customers about ...

Dollar Tree

Customer Service Associate

Newtown, CT · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Dollartree

Customer Service Associate

Newtown, CT · On-site

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Symbiotic Corp.

Associate - Customer Service

Putnam, CT · On-site

$14.75 - $20.25/hr

Job Opportunity Position: Associate - Customer Service Employment Type: Full-Time Location ... Prepare sample orders for customers and internal sales teams * Collaborate with account managers to ...

Family Dollar

Customer Service Associate I

Meriden, CT · On-site

$14.50 - $20/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

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Customers Service Associate information

What is the difference between Customers Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; technical certifications may be preferred
Work EnvironmentRetail stores, call centers, service desksCall centers, online support, technical help desks
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, telecommunications
Common Search & Comparison IntentCustomer interaction, problem resolution, sales supportTechnical assistance, troubleshooting, product support

While both roles focus on assisting customers, Customer Service Associates typically handle general inquiries and sales in retail or service environments. Customer Support Specialists often provide technical support and troubleshooting, especially in tech-related industries. The roles overlap in customer interaction but differ in technical complexity and work settings.

Is remote customer service associate a stressful job?

A remote customer service associate role can be stressful due to handling difficult customer interactions, meeting performance metrics, and managing high call volumes. However, the level of stress varies depending on the company, workload, and individual skills such as communication and problem-solving. Proper training and a supportive work environment can help mitigate stress levels.

What does a customer service associate do?

A customer service associate assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and tools like CRM software to ensure customer satisfaction and maintain positive relationships. The role may require patience, problem-solving skills, and the ability to handle multiple inquiries efficiently.
Customers Service Associate jobs near you
Infographic showing various Customers Service Associate job openings in Connecticut as of July 2026, with employment types broken down into 22% Full Time, 72% Part Time, 4% Temporary, and 2% Contract. Highlights an 100% In-person job distribution.

Customer Service Associate

Wallingford, CT • On-site

G&G Beverage Distributors
51 - 200 employees
Learn more about G&G Beverage Distributorsexternal

$18 - $22/hr

Full-time

Re-posted 20 days ago

Job description

G&G
BEVERAGE DISTRIBUTORS, INC.
207 Church Street
P.O. Box 4488
Wallingford, CT 06492
(203) 284-9511
Customer Service Associate Position Description
Job Summary: Process orders, payments, driver’s schedules and generate supporting reports. Receive, investigate and respond to customer inquiries regarding shipments, products and complaints. Reports to the Manager, Administration / Human Resources.
Essential Job Functions:
  • Receive and process customer orders received through customer call or the Sales Department.
  • Input orders into computer system to generate invoices, and truck loading orders.
  • Receive and post daily cash receipts, reconcile accounts and make deposits.
  • Review Handbills for credit, post in Handbill Book and resolve outstanding Handbills issues.
  • Compile daily truck breakage report and post to inventory.
  • Prepare preliminary routing sheet, change pick tickets as needed and finalize route.
  • Answer calls from drivers, sales personnel and customers and initiate resolution of questions/issues or reroute to the appropriate person, as necessary.
  • Provides administrative support to Warehouse including ordering driver uniforms, handling truck breakdowns and maintaining files as needed.
  • Generate computer reports to support warehouse, drivers and Sales Department.
  • May specialize in one area.

Experience/Training/Education:
  • H.S. diploma or GED required.
  • 3-4 years of related experience.
  • Must be proficient in MS Word, Excel and Internet.
  • Professional telephone manner is essential.
  • Must have good command of the English language, oral and written.
  • Excellent attention to detail.
  • Must be able to handle multiple tasks.
  • Works well in a team environment.

Physical Requirements and Working Conditions:
As G & G Beverage Distributors is a growing company with seasonal volume fluctuations, flexibility is required to schedule work hours and vacations around peak work times. Individual must be able to shift priorities, work assignments to meet the needs of the seasonal nature of the work.
This is primarily a sedentary office position, working in a typical environment. The employee uses a phone, computer and general office equipment. Sitting, and lifting/carrying material under twenty-five pounds is required.
This position is backed up by: Other Customer Service Associates
This position is back up to: Administrative / HR Manager
This position is classified as non-exempt.
This job description is based on management’s assessment of the requirements and functions of the job of the date this description was prepared. It is a general guideline. It does not purport to be an exhaustive list of all the elements of the job. It may be modified at any time by G & G’s management to meet its organizational needs.