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Customer Trust Security Analyst Jobs (NOW HIRING)

Harvey

Analyst, Customer Trust

San Francisco, CA · On-site

$94K - $141K/yr

In this role, you will report to the Customer Trust lead ... You will drive company growth by addressing customer security inquiries, supporting our Go-To ...

Harvey

Analyst, Customer Trust

Manhattan, NY · On-site

$94K - $141K/yr

In this role, you will report to the Customer Trust lead ... You will drive company growth by addressing customer security inquiries, supporting our Go-To ...

Harvey

Analyst, Customer Trust

New York, NY · On-site

$94K - $141K/yr

In this role, you will report to the Customer Trust lead ... You will drive company growth by addressing customer security inquiries, supporting our Go-To ...

Alteryx

Information Security Analyst

This includes customer security reviews, Trust Center operations, third-party risk assessments ... The analyst will have the opportunity to develop across multiple areas of Security Trust, with room ...

THOMSON REUTERS

Director, Customer Trust

New York, NY · Hybrid

Are you a security and trust leader who believes the strongest competitive advantage a global business can hold is the confidence of its customers? Join Thomson Reuters as a Director of Customer ...

iCallidus, Inc

Lead Security Analyst

Columbia, MD · On-site

They are seeking a Lead Security Analyst to enforce security policies, conduct risk assessments, and implement Zero Trust frameworks to protect sensitive data and applications. Responsibilities : • ...

Chainalysis

Security Analyst II, Trust

New York, NY · On-site

$84K - $160K/yr

The Security organization at Chainalysis helps protect our company, products, customers, and data ... The Security Analyst II, Trust will operate and improve our security compliance program, focusing ...

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Customer Trust Security Analyst information

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$39.5K

$107.3K

$141K

How much do customer trust security analyst jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer trust security analyst in the United States is $107,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $130,000.00 per year, depending on experience, location, and employer.

What is a Customer Trust Security Analyst?

A Customer Trust Security Analyst is a professional responsible for safeguarding customer data and ensuring the security of a company’s digital systems. They monitor, investigate, and respond to security incidents that could impact customers’ information or trust in the organization. Their role often includes assessing risks, developing security protocols, and collaborating with other teams to maintain compliance with relevant laws and standards. By proactively identifying vulnerabilities and responding to threats, they help maintain the integrity and reputation of the business.

What are the key skills and qualifications needed to thrive as a Customer Trust Security Analyst?

To thrive as a Customer Trust Security Analyst, you need a solid understanding of information security principles, risk assessment, and incident response, often backed by a degree in cybersecurity or a related field. Familiarity with tools such as SIEM platforms, threat intelligence systems, and relevant certifications like CISSP or Security+ is typically required. Strong analytical thinking, attention to detail, and effective communication skills set standout professionals apart in this role. These skills are essential for identifying vulnerabilities, mitigating threats, and maintaining customer trust in the organization's security posture.

How does a Customer Trust Security Analyst typically collaborate with other teams to address security incidents?

Customer Trust Security Analysts frequently work cross-functionally, coordinating with IT, engineering, legal, and customer support teams during security incidents. They help investigate threats, analyze potential vulnerabilities, and communicate findings to both technical and non-technical stakeholders. Effective collaboration ensures quick incident resolution, minimizes risk, and maintains customer confidence. Strong communication and teamwork skills are essential for success in this role.

What cities are hiring for Customer Trust Security Analyst jobs?

Cities with the most Customer Trust Security Analyst job openings:

What states have the most Customer Trust Security Analyst jobs?

States with the most job openings for Customer Trust Security Analyst jobs include:

What are popular job titles related to Customer Trust Security Analyst jobs?

For Customer Trust Security Analyst jobs, the most frequently searched job titles are:

Analyst, Customer Trust

San Francisco, CA • On-site

Harvey
See more jobs at Harveyexternal

$94K - $141K/yr

Full-time

Re-posted 22 days ago

Job description

Why Harvey
At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today - and we're just getting started.
Role Overview
Some of the world's largest companies and their law firms use Harvey's AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time.
Our customers depend on us to deliver a secure, trustworthy, and compliant platform. Earning the trust of our customers is a business enabler and we value it more than anything else.
In this role, you will report to the Customer Trust lead. You will drive company growth by addressing customer security inquiries, supporting our Go-To-Market (GTM) team with accurate and timely responses, and elevating our overall security posture. You will operate at the intersection of technical security, customer success, audit, and AI innovation, leveraging Harvey's own tools to improve the speed, automation, and accuracy of our responses. This is a unique opportunity to shape the customer trust narrative, manage our Trust Center, and empower Harvey to win complex deals.
What You'll Do
  • Customer & AE Partnership: Act as a technical point of contact for our Go-To-Market (GTM) team and customers regarding security questions. Provide timely, accurate, and empathetic responses to questionnaires and concerns, ensuring we answer customer questions and unblock deals while maintaining high security standards.
  • AI-Powered Automation: Leverage AI and Harvey's internal tools to continuously improve the efficiency and accuracy of our response process. Build scalable workflows to reduce manual overhead and improve response times while optimizing quality.
  • Metrics & Reporting: Establish and report on key performance indicators (KPIs) for the Customer Trust function. Use data to track team impact, response velocity, quality of answers, and the influence of trust on sales outcomes.
  • Sales Enablement & Thought Leadership: Manage our Trust Center, create and maintain a high-quality security and regulatory knowledge base, and help develop thought leadership supporting our GTM teams to handle complex security discussions.
  • Cross-Functional Collaboration: Partner closely with Product Security, Legal, and GTM/Sales to align on security positioning, product roadmaps, and evolving customer requirements.

What You Have
  • 3+ years of experience in Information Security, Customer Trust, Technical Program Management, or Security Consulting, with a proven track record of supporting and improving compliance programs.
  • Audit Experience: You are comfortable navigating complex compliance frameworks and communicating those controls and capabilities to customers as needed.
  • Exceptional customer/client service skills. You are adept at understanding the "why" behind customer concerns and can communicate complex technical and regulatory topics to non-technical stakeholders.
  • 1-2+ years of experience leveraging AI models or automation to drive program efficiencies (e.g., automating knowledge base management or response drafting).
  • Strong analytical skills with a focus on metrics. You are comfortable creating dashboards and reporting on functional performance to leadership.
  • Comfort with ambiguity and a high level of patience and the ability to remain calm and decisive under pressure.

Compensation
$94,500 - $141,700 USD
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
#LI-KV1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

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