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Customer Svc Representative Jobs in Florida (NOW HIRING)

UF Health

Customer Svc Representative

Saint Johns, FL · On-site

$15 - $20.50/hr

Overview Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer ...

UF Health

Customer Svc Representative

Saint Johns, FL · On-site

$15 - $20.50/hr

Overview Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer ...

Performance Food Group

Customer Svc Rep

Kissimmee, FL · On-site

$14.25 - $19.25/hr

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their ...

Truist

SVC Client Solutions Specialist I

Boca Raton, FL · On-site

$16.25 - $21.25/hr

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the ...

Truist

SVC Client Solutions Specialist I

Boca Raton, FL · On-site

$16.25 - $21.25/hr

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the ...

Truist

SVC Client Solutions Team Lead

Boca Raton, FL · On-site

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the ...

All JobsCustomer Svc Representative JobsCustomer Svc Representative Jobs in Florida

Customer Svc Representative information

What is the difference between Customer Svc Representative vs Call Center Agent?

AspectCustomer Svc RepresentativeCall Center Agent
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; customer service training
Work EnvironmentOffice settings, retail, or remoteCall centers, remote, or office settings
Industry UsageRetail, banking, healthcare, techTelecommunications, tech support, sales
Common Search IntentCustomer support, problem resolutionInbound/outbound calls, support, sales

Customer Svc Representatives and Call Center Agents share similar credentials and work environments, often within the same industries. The main difference lies in their typical roles: Customer Svc Representatives focus on direct customer support and problem resolution, while Call Center Agents handle inbound or outbound calls for support or sales. Both roles are essential in customer service operations, with overlapping skills and industry usage.

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For Customer Svc Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Svc Representative jobs in Florida look for?

The top searched job categories for Customer Svc Representative jobs in Florida are:

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Cities in Florida with the most Customer Svc Representative job openings:

Customer Svc Representative jobs near you

Customer Svc Rep

Global Channel Management, Inc.

Tallahassee, FL • On-site

$14.75 - $19/hr

Full-time

Re-posted 19 days ago

Job description

Customer Svc Rep requires:

  • High school /GED
  • Ability to stay calm when customers are stressed or upset.
  • -Comfortable using computers.
  • -Experience working with customer support a plus
  • 40 hours weekly, 8-5
  • Customer service
  • Call center
  • Data entry
  • Must have clean background

Duties:

  • Answer calls concerning Florida scholarships and grants
    • Respond to customer inquiries via phone, email, live chat, and social media.
    • Listen to customer concerns and ensure they feel heard and understood.
    • Handle difficult, frustrated, or angry customers calmly and professionally.
    • Investigate complaints, troubleshoot problems, and determine appropriate solutions.
    • Route complex, high-priority issues to supervisors or specialized departments.
    • Accurately record details of customer interactions, transactions, and actions taken in internal systems.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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