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Customer Support Service Jobs in Florida (NOW HIRING)

Acorn Stairlifts

Customer Support Agent

Orlando, FL · On-site

$17.50 - $23.25/hr

Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving ...

Remotetravelcareers

Travel Customer Support

Miami, FL · Remote

$16.25 - $20.75/hr

Support the team with day-to-day travel service tasks. Qualifications: * Strong communication and customer service skills. * Comfortable using computers and online booking systems. * Ability to stay ...

GA Telesis

Customer Support Specialist

Fort Lauderdale, FL · On-site

$17.25 - $23.25/hr

Minimum of 2 years of experience in customer service, customer support, or operations support role. * Minimum of 1 year of experience in the aviation industry preferred, with exposure to MRO, parts ...

Playbypoint

Customer Support Specialist

Miami, FL · On-site

$17.25 - $23.25/hr

As a Customer Support Specialist, you will play a vital role in ensuring our existing customers get ... and services. This is an exciting opportunity to make a significant impact in a cutting-edge ...

Alphabe Insight Inc

Customer Support Manager

Tampa, FL · On-site

$55K - $61K/yr

We combine innovation, service excellence, and a people-first culture to create an environment where talent thrives. As we continue growing, we are seeking a dedicated Customer Support Manager to ...

CO2Lift

Customer Support Representative

Fort Lauderdale, FL · On-site

$15.25 - $20.75/hr

As a pivotal member of our customer service department, you will be responsible for providing exceptional support to our valued clients by addressing their inquiries, resolving issues, and ensuring a ...

New

Toi Toi USA

Customer Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

PRIMARY OBJECTIVES/JOB SUMMARY The Customer Support Specialist is responsible for providing exceptional customer service and operational support across all company locations. This role serves as a ...

Toi Toi USA

Customer Support Specialist

Fort Myers, FL · On-site

$40K - $41K/yr

Support company initiatives focused on customer retention, operational efficiency, and service excellence. * Answer and manage daily inbound and outbound customer calls professionally and efficiently.

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All JobsCustomer Support Service JobsCustomer Support Service Jobs in Florida

Customer Support Service information

See Florida salary details

$8

$14

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How much do customer support service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer support service in Florida is $14.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.62 per hour, depending on experience, location, and employer.

What is customer support service?

Customer support services refer to the assistance provided by a company to its customers before, during, and after they purchase or use its products or services. This support can be delivered through various channels such as phone, email, live chat, or social media. The goal of customer support is to resolve issues, answer questions, and ensure customer satisfaction, helping to build long-term relationships and loyalty. Effective customer support is crucial for maintaining a positive reputation and encouraging repeat business.

What are the key skills and qualifications needed to thrive as a customer support service professional?

To thrive in Customer Support Service, you need strong communication skills, problem-solving abilities, and a customer-oriented mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic troubleshooting tools is typically required. Patience, active listening, and adaptability are standout soft skills for managing diverse customer inquiries and stressful situations. These skills and qualities are crucial to ensure effective issue resolution, customer satisfaction, and positive brand reputation.

What are some common challenges faced by customer support service professionals, and how can they be managed effectively?

Customer Support Service professionals often encounter challenges such as handling high volumes of inquiries, managing difficult customers, and resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication skills, practice patience, and stay organized using support tools and ticketing systems. Regular training and collaboration with team members also help in sharing solutions and best practices, creating a supportive environment where team members learn from each other and continuously improve service quality.

What is the difference between Customer Support Service vs Customer Service Representative?

AspectCustomer Support ServiceCustomer Service Representative
CredentialsTypically no formal certifications required; good communication skillsSimilar; often no formal certifications, focus on communication skills
Work EnvironmentCall centers, online chat, email support, remote or on-siteRetail stores, call centers, online support, remote or on-site
Industry UsageCommon across tech, retail, telecom, and service industriesWidespread in retail, telecom, hospitality, and service sectors
Search & Comparison IntentOften compared for roles involving technical or product supportCompared for general customer interaction roles

Customer Support Service and Customer Service Representative roles share many similarities, including work environments and required skills. However, Customer Support Service often emphasizes technical or product-specific assistance, while Customer Service Representatives handle broader customer interactions. Both roles are vital in customer satisfaction and are frequently searched together by job seekers in the customer service industry.

What are the 5 skills of a customer support service?

Customer support service professionals need strong communication skills to clearly convey information and empathize with customers. Problem-solving abilities are essential for resolving issues efficiently, while patience helps manage difficult interactions. Additionally, technical proficiency with support tools and a good understanding of the company's products or services are important for effective assistance.

What cities in Florida are hiring for Customer Support Service jobs?

Cities in Florida with the most Customer Support Service job openings:

Customer Support Service jobs near you
Infographic showing various Customer Support Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $29,836 per year, or $14.3 per hour.

Customer Support Agent

Orlando, FL • On-site

Acorn Stairlifts
Medical Equipment and Supplies Manufacturing • 1 - 5K employees
Learn more about Acorn Stairliftsexternal

$17.50 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Acorn Stairlifts rating

4.7

Company rating: 4.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Customer Support Agent – Full-Time (On-Site)

Join Our Growing Team at Acorn Stairlifts!

Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company.

***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.***

What You'll Do
  • Serve as the primary point of contact for customer and dealer inquiries
  • Resolve customer concerns with professionalism and empathy
  • Provide basic technical assistance and escalate complex issues
  • Document customer interactions and complete incident reports
  • Confirm service appointments and coordinate daily scheduling
  • Assist customers with parts orders and service call scheduling
  • Determine warranty coverage and support accurate invoicing or collections
  • Identify recurring service issues and escalate when necessary
  • Process RMAs and respond to voicemail and email support requests
  • Follow all safety, security, and company procedures
What We're Looking For
  • Proficient in Microsoft Windows; strong typing skills
  • Excellent verbal and written communication
  • Customer-focused mindset with strong listening skills
  • Ability to handle difficult situations with professionalism
  • Strong analytical and troubleshooting abilities
  • Team-oriented, adaptable, and able to work in a changing environment
  • Reliable with strong work ethic and schedule adherence
Education & Experience
  • Associate's degree (preferred), OR
  • 2–4 years of customer support or related experience, OR
  • Equivalent combination of education and experience
Physical & Work Requirements
  • Ability to occasionally lift up to 10 lbs
  • Primarily a desk-based role with regular sitting, speaking, and listening
  • Moderate office noise level
  • Reasonable accommodations available
What We Offer
  • Comprehensive benefits package: Medical, Dental, Vision
  • Enrollment in company 401(k) program, with company match
  • Company-paid Life Insurance + Short- and Long-Term Disability
  • 7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
  • A supportive, energetic workplace where success is celebrated

About Acorn Stairlifts

Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence—one lift at a time.

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