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Customer Support Representative Full Time Jobs in Georgia

Adams Keegan

Customer Support Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service across phone, email, and chat ...

LoadUp

Customer Support Representative

Alpharetta, GA · On-site

$15.50 - $21.25/hr

Our Customer Service Representatives (Support Agents) are the steady, reliable voice ensuring every ... This is a full-time role. Responsibilities * Be the first point of contact for customers and ...

Yancey Bros Co

Undercarriage Customer Support Rep

Austell, GA · On-site

$15.25 - $19.50/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

Yancey Bros Co

Undercarriage Customer Support Rep

Pooler, GA · On-site

$15.50 - $19.75/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

Yancey Rents

Undercarriage Customer Support Rep

Pooler, GA · On-site

$15.50 - $19.75/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

Yancey Bros.co

Undercarriage Customer Support Rep

Austell, GA · On-site

$15.25 - $19.50/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

Yancey Bros.co

Undercarriage Customer Support Rep

Pooler, GA · On-site

$15.50 - $19.75/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

Yancey Rents

Undercarriage Customer Support Rep

Pooler, GA · On-site

$15.50 - $19.75/hr

The Undercarriage Customer Support Representative is responsible for the measurement, report creation and data logging of the undercarriage of steel tracked heavy equipment. The Undercarriage ...

AUGUSTA MEDICAL SYSTEMS

Be Seen First

Customer Support Representative

Augusta, GA · On-site

$18/hr

SUMMARY Provide customer service, sales and technical product support by providing and receiving information to and from customers via phone, email, and mail to ensure every Augusta Medical Systems ...

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Customer Support Representative Full Time information

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Customer Support Representative

Kennesaw, GA • On-site

Adams Keegan
Human Resources Consulting Services • 51 - 200 employees
Learn more about Adams Keeganexternal

$14.75 - $20/hr

Full-time

Re-posted 17 days ago

Job description

We are looking for a proactive and personable Customer Support Representative to join our client's team. This role is focused on delivering excellent customer service across phone, email, and chat channels. The successful candidate will assist customers with order updates, sales-related enquiries, and general communication, ensuring a positive and professional experience at every touchpoint.

Technical knowledge is not required but would be advantageous. We value strong communication skills, a positive attitude, and the ability to stay calm and effective in fast-paced or high-pressure situations.


Key Responsibilities

  • Answer incoming customer calls in a friendly, professional, and timely manner
  • Respond to customer queries via email and chat platforms
  • Provide accurate updates on customer orders and delivery timelines
  • Proactively follow up with customers regarding order status, delays, or issues
  • Handle sales-related enquiries, including product information and availability
  • Resolve customer concerns efficiently, escalating complex issues when required
  • Maintain clear and detailed records of customer interactions and transactions
  • Work collaboratively with internal teams (e.g., sales, logistics) to ensure smooth order fulfilment
  • Identify opportunities to improve customer satisfaction and internal processes


Key Skills & Attributes

  • Excellent verbal and written communication skills
  • Strong interpersonal skills with a customer-first mindset
  • Ability to multitask and manage multiple communication channels effectively
  • Calm and solution-oriented under pressure
  • Proactive, resourceful, and able to work independently
  • High attention to detail and strong organisational skills
  • Positive attitude and willingness to learn


Qualifications & Experience

  • Previous experience in customer service or a similar role is preferred
  • Experience with phone-based support and customer communication tools is advantageous
  • Formal qualifications or a degree are not required but will be considered a plus


What We’re Looking For

We’re seeking someone who is motivated, dependable, and eager to contribute to a positive customer experience. The ideal candidate is adaptable, responsive, and brings energy and professionalism to their work.