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Customer Support Rep Jobs in New York (NOW HIRING)

Customer Support Representative

Newark, NJ · On-site

$16.75 - $22.75/hr

About the job Customer Support Representative Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who ...

About the Role This is an amazing opportunity for a Customer Support Representative to join our Customer Support Team. In this role, you will get to work directly with our founding team to establish ...

New

Customer Support Representative

Woodcliff Lake, NJ · On-site

$17 - $23/hr

... training and support to prevent infection transmission and promote health and wellness ... Respond to incoming customer inquiries via phone, email, and website, establishing a responsive ...

Customer Support Representative-III

Manhattan, NY · On-site

$17.75 - $24/hr

... Customer Experience Specialist as we pilot a new suite of service offerings. In this role, you'll support high-priority initiatives, stabilize operations, and provide leadership as needed. This is a ...

Customer Support Representative Tier 2

Manhattan, NY · On-site

$18.75 - $24/hr

This position will require the individual to represent the company and support clients. Responsibilities: * Provide email and phone support to customers * Work with customers to understand goals and ...

Dealer Support Representative

Newark, NJ · On-site

$17.75 - $22.75/hr

Dealer Support Representative Fabuwood is looking for a customer service oriented representative for our Dealer Support Department. A Dealer Support representative will act as a liaison, provide ...

Customer Support Representative As a Customer Support Representative you will act as the frontline key person, responsible for providing support and assistance to customers who have inquiries or ...

Be Seen First

Customer Support Representative I Job Location: Remote Position Duration: 2 Months on W2 Shift Timings: 7:00 AM - 3:00 PM EST Job Details: Please indicate in the top of the resume if the resource is ...

Customer Service Representative

Hicksville, NY · On-site

$16.25 - $22/hr

The Customer Support team operates in a fast-paced environment handling a high volume of diverse customer inquiries. In this role, the Customer Support Representative also provides cross-functional ...

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Customer Support Rep information

What cities in New York are hiring for Customer Support Rep jobs?

Cities in New York with the most Customer Support Rep job openings:

Infographic showing various Customer Support Rep job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Support Representative

Newark, NJ • On-site

X2F
Plastics Product Manufacturing • 11 - 50 employees

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, PTO

Re-posted 27 days ago


Job description

About the job Customer Support Representative
Customer Support Representative Remote (U.S. Only)
You bring the calm. We bring the coffee. Together, we solve everything.
Are you the kind of person who
Can turn a frustrated customer into a fan with just one email?
Thinks Hold music is a challenge, not a deterrent?
Believes typos are personal enemies and emojis are a love language?
If you answered yes (or heck yes), keep reading we've got your next gig.
What You'll Actually Do (besides look great in Slack emojis):
Become a support superhero answering questions via chat, email, and the occasional phone call with grace, humor, and helpfulness.
Learn our product like the back of your Wi-Fi router and use that knowledge to solve puzzles (aka customer questions).
Take notes! Track trends, log tickets, and share the golden nuggets with the team.
Be the voice of the customer advocate for their needs, flag recurring pain points, and high-five our product team (virtually) when fixes roll out.
Move fast, stay curious, and never be afraid to say, I don't know but Ill find out!
What You Bring to the Table (besides snacks):
You live in the U.S. and have legal authorization to work here.
You stay cool under pressure and bring the calm to every conversation.
You're tech-fluent navigating support platforms (like Zendesk or Intercom) is second nature.
You're detail-obsessed, organized, and allergic to just okay customer service.
You've got a voice (written and spoken) that's clear, empathetic, and maybe even a little fun.
You've spent at least 1 year in a customer-facing role and you've got stories to prove it.
Perks You'll Love (besides working in PJs):
100% remote work from home, a cabin in the woods, or your favorite cozy café (as long as its in the U.S.)
Competitive pay
Health, dental & vision insurance
PTO + wellness days (because burnout isn't cool)
A team that celebrates wins, learns from mistakes, and sends the best GIFs
Apply if you're ready to:

  • Make someones day every day
  • Bring both brains and heart to your work
  • Join a team that's as supportive as you are

Only candidates located in the U.S. will be considered. Bonus points if your cover letter makes us smile.

X2F logo

About X2F

Sourced by ZipRecruiter

Industry

Plastics product manufacturing

Company size

11 - 50 Employees

Headquarters location

Loveland, CO, US

Year founded

2015