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Customer Support Rep Jobs in Florida (NOW HIRING)

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Customer Support Representative - Medicaid & Medicare Insurance ( Remote Working Setup after Training ) Location: Tampa Bay, FL Our client is a leading provider of health insurance services ...

Travel Customer Support

Miami, FL Β· Remote

$16.25 - $20.75/hr

ο»ΏWe are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You'll provide timely and clear support to make sure ...

Bilingual Sr. Customer Support Representative - (Spanish/English) $19.50/hr Onsite located at 2330 Commerce Park Dr. NE, Palm Bay, FL 32905 Essential Job Functions: Provide support and assistance to ...

Bilingual Sr. Customer Support Representative - (Spanish/English) $19.50/hr Onsite located at 2330 Commerce Park Dr. NE, Palm Bay, FL 32905 Essential Job Functions: β€’ Provide support and assistance ...

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The representative must develop a comprehensive understanding of Lumenier's component ... Support commercial and light show drone customers with fleet setup, system configuration, and ...

New

CSR

Sunrise, FL Β· On-site

$21 - $25/hr

The Customer Support Representative reports directly to the Account Manager and will provide support by executing and delivering on limited responsibilities. These tasks include contacting customer ...

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Customer Support Rep information

What cities in Florida are hiring for Customer Support Rep jobs?

Cities in Florida with the most Customer Support Rep job openings:

Infographic showing various Customer Support Rep job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Customer Service Representative

Tampa, FL β€’ On-site

Leeds Professional Resources
Recruiting and Staffing ServicesΒ β€’Β 11 - 50 employees

$19/hr

Full-time

Re-posted 14 days ago

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Job description

Job Title: Customer Support Representative – Medicaid & Medicare Insurance

(Remote Working Setup after Training)

Location: Tampa Bay, FL
Our client is a leading provider of health insurance services specializing in Medicaid and Medicare plans. Committed to delivering exceptional customer service and supporting their members with their health care coverage needs.

Position Summary: The Customer Support Representative is responsible for providing timely, accurate, and professional support to members, providers, and partners regarding Medicaid and Medicare plans. This role is ideal for someone with strong communication skills and a passion for helping others navigate health insurance benefits.

Key Responsibilities:

  • Respond to inbound calls, emails, and other inquiries from members and providers regarding Medicaid and Medicare plans.
  • Assist customers with enrollment, eligibility, claims, billing, and benefits questions.
  • Document all customer interactions accurately and update account records as needed.
  • Provide clear and empathetic communication to resolve issues effectively.
  • Educate members on available resources, benefits, and plan details.
  • Escalate complex or unresolved issues to the appropriate team or supervisor.
  • Maintain confidentiality and comply with HIPAA and company policies.

Qualifications:

  • High School Diploma or equivalent required.
  • Prior customer service experience (call center or health insurance preferred).
  • Bilingual (English/Spanish) preferred but not required.
  • Knowledge of Medicaid and/or Medicare insurance plans is a plus.
  • Excellent communication, active listening, and problem-solving skills.
  • Ability to work independently and in a team environment.
  • Proficiency with computer systems and data entry.