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Customer Support Advocate At Typeform Jobs (NOW HIRING)

UnitedHealth Group

Patient Support Advocate

Phoenix, AZ · On-site

$17.50 - $22.75/hr

Provides services to internal and external customers involving the exchange of complex and ... At UnitedHealth Group, our mission is to help people live healthier lives and make the health ...

Sensi.ai

Customer Advocate

Austin, TX · On-site

About the Role As a Customer Advocate at Sensi, you will be on the front lines of the customer experience. You will support clients across phone, email, and chat, helping answer questions, resolve ...

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CJR

Part-Time Teen Support Advocate

Winchester, CT · On-site

$19.50/hr

At CJR, we pride ourselves on creating a compassionate, culturally responsive work environment and offering a comprehensive benefits package that encourages and supports a healthy work/life balance.

Flux Protocol, Inc

Customer Support

San Francisco, CA · On-site

Champion customer feedback within Flux and work cross‑functionally to advocate for user needs ... You have at least 2 years of experience in customer support, customer success, or technical support ...

Nuvo

Customer Support

Manhattan, NY

$80K - $140K/yr

Customer Support Nuvo is building the infrastructure that powers trade in the physical goods ... A Customer Advocate: You're a whiz at translating customer needs (and why they matter) to internal ...

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All JobsCustomer Support Advocate At Typeform Jobs

Customer Support Advocate At Typeform information

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$14

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$47

How much do customer support advocate at typeform jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer support advocate at typeform in the United States is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

How does a Customer Support Advocate at Typeform typically collaborate with other teams to resolve complex user issues?

As a Customer Support Advocate at Typeform, you'll frequently work alongside product, engineering, and customer success teams to address more complex or technical customer issues. This collaboration often involves escalating tickets, providing detailed feedback from users, and participating in cross-team meetings to streamline support solutions. Effective communication and a proactive approach are key, as your insights help shape product improvements and ensure a seamless customer experience. This teamwork not only supports customers but also offers valuable learning and growth opportunities within the company.

What does a Customer Support Advocate at Typeform do?

A Customer Support Advocate at Typeform is responsible for assisting users with their questions and issues related to the Typeform platform. They provide support via email, chat, and sometimes social media, helping customers troubleshoot problems, understand features, and get the most out of the product. Advocates also collect feedback to help improve Typeform's offerings and often collaborate with other teams to resolve complex situations. Their goal is to ensure a positive and seamless user experience.

What are the key skills and qualifications needed to thrive as a Customer Support Advocate at Typeform, and why are they important?

To thrive as a Customer Support Advocate at Typeform, you need strong problem-solving abilities, a solid understanding of SaaS platforms, and experience in customer service, often supported by a relevant degree or equivalent experience. Familiarity with customer support tools like Zendesk, CRM systems, and Typeform's own software is typically required. Excellent communication, patience, and a genuine desire to help others are standout soft skills in this role. These skills ensure efficient and empathetic resolution of customer issues, enhancing user satisfaction and loyalty.
Infographic showing various Customer Support Advocate At Typeform job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,186 per year, or $21.7 per hour.
Customer Support Advocate PT

Customer Support Advocate PT

Montana Internet

Helena, MT • On-site

Part-time

Medical, PTO

Posted 13 days ago

Job description

About the Role
Montana Internet is seeking a Customer Support Advocate to join our team, with a primary focus on technical support and troubleshooting.
In this role, you'll be the first point of contact for customers experiencing internet or network-related issues. You'll guide them through solutions, resolve connectivity problems, and ensure every interaction leaves them feeling confident and supported.
This position is ideal for someone who is tech-savvy, curious, and enjoys solving problems, while also delivering a high-quality customer experience. While the role includes some billing and service-related support, the core focus is helping customers get connected and stay connected.
What You'll Do
  • Provide frontline technical support via phone, chat, and email
  • Troubleshoot internet connectivity issues (fixed wireless and fiber)
  • Assist with home and business network setups (Wi-Fi, routers, connected devices, email, etc.)
  • Walk customers through step-by-step solutions in a clear and friendly way
  • Create, document, and manage support tickets
  • Escalate complex technical issues when needed
  • Support basic billing questions and payment processing
  • Help customers understand service options and availability
  • Collaborate with internal teams including sales and field technicians
  • Contribute to internal documentation and troubleshooting resources
  • Deliver an exceptional, relationship-focused customer experience

What We're Looking For
  • Strong communication skills, especially explaining technical concepts simply
  • Problem-solving mindset with attention to detail
  • Ability to learn new tools and technologies quickly
  • Comfortable multitasking across systems and customer interactions
  • Positive attitude and team-oriented approach
  • Customer service experience preferred; technical support experience is a plus
  • Interest in networking, IT, or telecommunications is highly valued

Why Join Montana Internet?
We're a mission-driven company focused on delivering the best customer experience possible. Our team values:
  • Building real relationships with customers
  • A no-pressure, service-first approach
  • Curiosity and continuous learning
  • Collaboration across teams

You'll receive hands-on training and real-world technical experience, with opportunities to grow your skills in networking and support.
Schedule & Compensation
We offer consistent, set shift options:
  • Shift Option 1:
    8:00 AM - 5:00 PM (Monday-Friday)
    • Scheduled 3-4 days per week

  • Shift Option 2:
    10:00 AM - 7:00 PM (Wednesday-Saturday)
    • Scheduled 3-4 days per week

Pay: Depending on Experience
Benefits
  • Health insurance (100% employer-paid)
  • Paid time off and sick leave begin accruing on your first day
  • Paid holidays + floating holiday
  • Company-paid home internet

Work Environment
This is an in-office position based in Helena, MT.
Equal Opportunity Employer
Montana Internet is committed to creating a diverse and inclusive workplace. We make hiring decisions based on qualifications, merit, and business needs.

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