Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Training and support throughout the employee's career SEND YOUR APPLICATION!
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... Training and support throughout the employee's career SEND YOUR APPLICATION!
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries ... Lead training sessions on utilizing the platform for onboarding and AI-enabled systems * Maintain ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries ... Lead training sessions on utilizing the platform for onboarding and AI-enabled systems * Maintain ...
Customer Success Manager
Tampa, FL · On-site
Customer Success Manager Responsibilities for the Customer Success Manager: * Owns the health ... partner in training and marketing events, and reference programs; engage with key users to ...
Customer Success Manager
Tampa, FL · On-site
Customer Success Manager Responsibilities for the Customer Success Manager: * Owns the health ... partner in training and marketing events, and reference programs; engage with key users to ...
Customer Success Manager
Tampa, FL · On-site
Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...
Customer Success Manager
Tampa, FL · On-site
Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...
Customer Success Manager
Orlando, FL · On-site
Customer Success Manager Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our ...
Customer Success Manager
Orlando, FL · On-site
Customer Success Manager Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Lead training sessions on utilizing the platform for onboarding and aI-enabled systems * Maintain ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Lead training sessions on utilizing the platform for onboarding and aI-enabled systems * Maintain ...
Customer Success Manager
Miami, FL · On-site
DescriptionThe Customer Success Manager (CSM) is a customer-facing role that drives the success of strategic customer relationships, delivering customer-centric solutions and ensuring ongoing ...
Customer Success Manager
Miami, FL · On-site
DescriptionThe Customer Success Manager (CSM) is a customer-facing role that drives the success of strategic customer relationships, delivering customer-centric solutions and ensuring ongoing ...
Customer Success Manager
Tampa, FL · On-site
Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement ... partner in training and marketing events, and reference programs; engage with key users to ...
Customer Success Manager
Tampa, FL · On-site
Responsibilities for the Customer Success Manager * Owns the health, satisfaction, and engagement ... partner in training and marketing events, and reference programs; engage with key users to ...
Customer Success Manager
Miami, FL · On-site
Report to the Director of Customer Success * Work in the field 3-4 days a week Requirements * Based in the Miami area * 3+ years experience in a Restaurant Success or Account Management role * 3+ ...
Customer Success Manager
Miami, FL · On-site
Report to the Director of Customer Success * Work in the field 3-4 days a week Requirements * Based in the Miami area * 3+ years experience in a Restaurant Success or Account Management role * 3+ ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Lead training sessions on utilizing the platform for onboarding and aI-enabled systems * Maintain ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Lead training sessions on utilizing the platform for onboarding and aI-enabled systems * Maintain ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Lead training sessions on utilizing the platform for onboarding and aI-enabled systems * Maintain ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Lead training sessions on utilizing the platform for onboarding and aI-enabled systems * Maintain ...
Customer Success Manager
Maitland, FL · On-site
Customer Success Manager The Customer Success Manager (CSM) is responsible for managing small ... job training, formal learning activities, and day-to-day interactions with colleagues. 🤗 A ...
Customer Success Manager
Maitland, FL · On-site
Customer Success Manager The Customer Success Manager (CSM) is responsible for managing small ... job training, formal learning activities, and day-to-day interactions with colleagues. 🤗 A ...
Position Summary As a Customer Success Manager within Kaseya's Elite Support organization, you will serve as a strategic advisor for our most valuable partners, helping drive a proactive, high-touch ...
Position Summary As a Customer Success Manager within Kaseya's Elite Support organization, you will serve as a strategic advisor for our most valuable partners, helping drive a proactive, high-touch ...
Description The Customer Success Manager (CSM) is a customer-facing role that drives the success of ... WHAT'S IN IT FOR YOU Career Growth Opportunities Training and Development 401k with company match ...
Description The Customer Success Manager (CSM) is a customer-facing role that drives the success of ... WHAT'S IN IT FOR YOU Career Growth Opportunities Training and Development 401k with company match ...
Customer Success Manager
Miami, FL · Remote
Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...
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Customer Success Manager
Miami, FL · Remote
Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...
About the Role We are seeking an accomplished Customer Success Manager with 3+ years of experience driving measurable business value for customers in B2B SaaS, preferably within the Office of Finance ...
About the Role We are seeking an accomplished Customer Success Manager with 3+ years of experience driving measurable business value for customers in B2B SaaS, preferably within the Office of Finance ...
Customer Success Manager
Maitland, FL · Hybrid
The Customer Success Manager (CSM) is responsible for managing small & medium customer(s ... job training, formal learning activities, and day-to-day interactions with colleagues. 🤗 A ...
Customer Success Manager
Maitland, FL · Hybrid
The Customer Success Manager (CSM) is responsible for managing small & medium customer(s ... job training, formal learning activities, and day-to-day interactions with colleagues. 🤗 A ...
Customer Success Manager
Maitland, FL · On-site
Customer Success Managers are responsible for maximizing digital implementation, usage, retention ... Execute individual and departmental training plans. * Collaborate with DLE/Account Manager to ...
Customer Success Manager
Maitland, FL · On-site
Customer Success Managers are responsible for maximizing digital implementation, usage, retention ... Execute individual and departmental training plans. * Collaborate with DLE/Account Manager to ...
Customer Success Manager
Tallahassee, FL · On-site
Customer Success Manager Location : Remote Position The Customer Success Manager (CSM) is the primary point of contact and orchestration lead for all matters related to Impact features and benefits ...
Customer Success Manager
Tallahassee, FL · On-site
Customer Success Manager Location : Remote Position The Customer Success Manager (CSM) is the primary point of contact and orchestration lead for all matters related to Impact features and benefits ...
About the Role We are seeking an accomplished Customer Success Manager with 3+ years of experience driving measurable business value for customers in B2B SaaS, preferably within the Office of Finance ...
About the Role We are seeking an accomplished Customer Success Manager with 3+ years of experience driving measurable business value for customers in B2B SaaS, preferably within the Office of Finance ...
Customer Success Training Manager information
What is the difference between Customer Success Training Manager vs Customer Success Specialist?
| Aspect | Customer Success Training Manager | Customer Success Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, training certifications | Bachelor's degree often preferred, relevant experience |
| Work Environment | Training sessions, team leadership, program development | Customer interactions, onboarding, support |
| Employer & Industry Usage | Tech, SaaS, software companies | Tech, SaaS, service industries |
The Customer Success Training Manager focuses on developing and delivering training programs to improve team performance, while the Customer Success Specialist handles direct customer interactions to ensure satisfaction. Both roles require strong communication skills, but the Training Manager emphasizes education and program management, whereas the Specialist emphasizes customer support and relationship building.
What cities in Florida are hiring for Customer Success Training Manager jobs?
Cities in Florida with the most Customer Success Training Manager job openings:
Customer Success Manager
Orlando, FL • On-site
Captivea USA
$15K - $25K/mo
Other
Re-posted 14 days ago
Job description
Customer Success Manager
Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform. As our US client base expands, we are seeking a proactive Customer Success Manager to own post-go-live relationships, retention, renewal strategy, support coordination, and expansion readiness.
Mission
As a Customer Success Manager at Captivea, your mission is to ensure the long-term success and satisfaction of clients after they go live on Odoo. You will build strategic relationships with customers, oversee renewal cycles, manage support escalations, and identify opportunities for solution optimization and future expansion.
Your work ensures clients remain healthy, supported, and positioned for continued growth with Odoo and Captivea.
What You Will Do
Own client relationships post implementation.
Manage renewals & retention.
Coordinate support & issue resolution.
Identify & influence expansion.
Who We Are Looking For
Experience- 2–5 years in customer success, account management, support management, or similar client-facing roles. Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.
Mindset- Empathetic, structured, and relationship-driven. Strong communicator capable of executive-level conversations. Proactive problem-solver who can manage customer needs before they escalate. Organized, reliable, and comfortable owning multiple accounts in parallel.
Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms. Technical or functional understanding of business processes (finance, operations, supply chain, etc.).
Compensation
Base Salary: $70,000 – $85,000 Variable Compensation: $15,000 – $25,000 On-Target Earnings (OTE): $90,000 – $110,000
Success Metrics
You will be measured by: - Renewal execution (timeliness and accuracy). - Client retention rate. - Support margin (efficiency of support utilization). - Expansion pipeline creation
Office address
CAPTIVEA USA 4031 Avalon Park East Boulevard Orlando, FL 32828
What We OfferStimulating and dynamic work environment
Work with a passionate and dedicated team
Training and support throughout the employee's career
SEND YOUR APPLICATION!