The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes. Success in this role is measured by customer health scores ...
The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes. Success in this role is measured by customer health scores ...
CUSTOMER SUCCESS SPECIALIST
Houston, TX · On-site
The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes. Success in this role is measured by customer health scores ...
CUSTOMER SUCCESS SPECIALIST
Houston, TX · On-site
The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes. Success in this role is measured by customer health scores ...
The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes. Success in this role is measured by customer health scores ...
The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes. Success in this role is measured by customer health scores ...
CUSTOMER SUCCESS SPECIALIST
Houston, TX · On-site
The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes. Success in this role is measured by customer health scores ...
CUSTOMER SUCCESS SPECIALIST
Houston, TX · On-site
The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes. Success in this role is measured by customer health scores ...
Role Description: The Customer Success Manager is responsible for ensuring the success ... Escalate technical and 2nd line support issues to ensure prompt response to more serious issues.
Role Description: The Customer Success Manager is responsible for ensuring the success ... Escalate technical and 2nd line support issues to ensure prompt response to more serious issues.
Customer Success Associate
Houston, TX · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Associate
Houston, TX · On-site
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
... Customer Success Associates ... In this role, you'll build meaningful relationships with clients, provide personalized support, and ...
Customer Success Manager
Houston, TX · Remote
Maintaining accurate account health data and activity records in HubSpot and supporting CS tools ... in customer success, account management, or a related client-facing role * Proven experience ...
New
Quick apply
Customer Success Manager
Houston, TX · Remote
Maintaining accurate account health data and activity records in HubSpot and supporting CS tools ... in customer success, account management, or a related client-facing role * Proven experience ...
New
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
Support hiring, onboarding, and capability development of Customer Success talent 3. Operational Management * Execute standardized Customer Success processes, playbooks, and KPIs * Maintain accurate ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
Support hiring, onboarding, and capability development of Customer Success talent 3. Operational Management * Execute standardized Customer Success processes, playbooks, and KPIs * Maintain accurate ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
Support hiring, onboarding, and capability development of Customer Success talent 3. Operational Management * Execute standardized Customer Success processes, playbooks, and KPIs * Maintain accurate ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
Support hiring, onboarding, and capability development of Customer Success talent 3. Operational Management * Execute standardized Customer Success processes, playbooks, and KPIs * Maintain accurate ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
Support hiring, onboarding, and capability development of Customer Success talent 3. Operational Management * Execute standardized Customer Success processes, playbooks, and KPIs * Maintain accurate ...
Sr Manager, Customer Success
Houston, TX · On-site
$142K - $179K/yr
Support hiring, onboarding, and capability development of Customer Success talent 3. Operational Management * Execute standardized Customer Success processes, playbooks, and KPIs * Maintain accurate ...
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing ... Identify growth opportunities in client portfolios, offering actionable insights to support account ...
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing ... Identify growth opportunities in client portfolios, offering actionable insights to support account ...
Customer Success Manager
Houston, TX · Remote
As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across ... Create and maintain clear, structured documentation that supports both customer education and ...
Quick apply
Customer Success Manager
Houston, TX · Remote
As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across ... Create and maintain clear, structured documentation that supports both customer education and ...
Support seamless handoff from Sales to Customer Success * Track onboarding tasks, deliverables, and customer requirements * Ensure successful project execution from kickoff through go-live Customer ...
Quick apply
Support seamless handoff from Sales to Customer Success * Track onboarding tasks, deliverables, and customer requirements * Ensure successful project execution from kickoff through go-live Customer ...
MANAGER OF CUSTOMER SUCCESS Department : Business Development Job Status : Full-Time FLSA Status ... Support CSEs in managing commercial engagements, pricing discussions, and strategic initiatives ...
MANAGER OF CUSTOMER SUCCESS Department : Business Development Job Status : Full-Time FLSA Status ... Support CSEs in managing commercial engagements, pricing discussions, and strategic initiatives ...
Customer Success Specialist
Houston, TX · Remote
$16 - $22/hr
As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required -- just strong communication ...
Customer Success Specialist
Houston, TX · Remote
$16 - $22/hr
As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required -- just strong communication ...
Customer Success Specialist
Houston, TX · On-site
$32K - $45K/yr
Customer Success Engineer Primary responsibilities ... Provide technical assistance and support for incoming queries and issues related to the OptiSigns ...
Quick apply
Customer Success Specialist
Houston, TX · On-site
$32K - $45K/yr
Customer Success Engineer Primary responsibilities ... Provide technical assistance and support for incoming queries and issues related to the OptiSigns ...
MANAGER OF CUSTOMER SUCCESS Department : Business Development Job Status : Full-Time FLSA Status ... Support CSEs in managing commercial engagements, pricing discussions, and strategic initiatives ...
MANAGER OF CUSTOMER SUCCESS Department : Business Development Job Status : Full-Time FLSA Status ... Support CSEs in managing commercial engagements, pricing discussions, and strategic initiatives ...
This role supports the Customer Success Team and is primarily responsible for qualifying intended parents for premium plans, acting as a liaison between the Refund Plans Team and the Family Building ...
This role supports the Customer Success Team and is primarily responsible for qualifying intended parents for premium plans, acting as a liaison between the Refund Plans Team and the Family Building ...
Customer Success Specialist
Houston, TX · On-site
Behind our success is the unshakeable belief in the value of our people. We value diversity ... Provides support to a client book of business, with a focus on customer relationship management ...
Customer Success Specialist
Houston, TX · On-site
Behind our success is the unshakeable belief in the value of our people. We value diversity ... Provides support to a client book of business, with a focus on customer relationship management ...
Customer Success Support information
See Spring, TX salary details
$10.27 - $13.17
9% of jobs
$15.66 is the 25th percentile. Wages below this are outliers.
$13.17 - $16.06
19% of jobs
The median wage is $18.60 / hr.
$16.06 - $18.96
26% of jobs
$21.44 is the 75th percentile. Wages above this are outliers.
$18.96 - $21.86
26% of jobs
$21.86 - $24.76
11% of jobs
$24.76 - $27.65
4% of jobs
$27.65 - $30.55
3% of jobs
$30.55 - $33.45
2% of jobs
$33.45 - $36.35
0% of jobs
$36.35 - $39.24
0% of jobs
$39.24 - $42.14
1% of jobs
$10
$21
$42
How much do customer success support jobs pay per hour?
As of Jun 19, 2026, the average hourly pay for customer success support in Spring, TX is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $22.45 per hour, depending on experience, location, and employer.
What cities near Spring, TX are hiring for Customer Success Support jobs? Cities near Spring, TX with the most Customer Success Support job openings:
Weatherford rating
7.3
Based on 20 frontline employees who took The Breakroom Quiz
33rd of 74 rated oil and gas companies
Job description
Job Description
Job Purpose
The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software accounts.
This is an individual contributor role. The CSS executes within an established Customer Success framework owning day-to-day customer relationships, tracking account health, and ensuring customers realize measurable value from Weatherford's digital solutions. The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes.
Success in this role is measured by customer health scores, adoption growth, renewal execution, and the quality of customer relationships maintained across the assigned portfolio.
Roles & Responsibilities
Customer Relationship Management
Retention & Renewals Execution
Customer Success KPIs & Reporting
Customer Feedback & Surveys
Cross-Functional Collaboration
Required:
Travel Requirement: This role may require domestic and potentially international travel of up to: 30%
Job Purpose
The Customer Success Specialist for Digital Products is responsible for driving adoption, retention, and renewal outcomes across an assigned portfolio of Weatherford digital software accounts.
This is an individual contributor role. The CSS executes within an established Customer Success framework owning day-to-day customer relationships, tracking account health, and ensuring customers realize measurable value from Weatherford's digital solutions. The CSS works closely with Support, Sales, Product, and internal leadership to surface customer insights and support commercial outcomes.
Success in this role is measured by customer health scores, adoption growth, renewal execution, and the quality of customer relationships maintained across the assigned portfolio.
Roles & Responsibilities
Customer Relationship Management
- Own and maintain strong, long-term relationships with prioritized digital product customers
- Act as the primary post-sale point of contact, focused on customer outcomes and value realization
- Lead regular customer engagements centered on usage trends, adoption goals, and renewal readiness
- Execute proactive adoption strategies based on customer objectives, product capabilities, and usage data
- Identify adoption gaps and early risk indicators; escalate to management with recommended actions
- Ensure customers clearly understand and can articulate the value of their Weatherford digital products
- Support onboarding of new customers within the assigned portfolio
Retention & Renewals Execution
- Monitor customer health signals and proactively flag retention risk to the Sr. Manager
- Partner with Sales on renewal preparation providing customer context, adoption data, and account insights
- Support renewal execution by delivering data-driven recommendations and maintaining strong customer advocacy
- Track and report renewal status across the assigned portfolio
Customer Success KPIs & Reporting
- Maintain and update customer health scores, adoption indicators, and renewal risk flags within established frameworks
- Synthesize account data from CRM and product systems to support prioritization and decision-making
- Deliver regular account status updates to the Sr. Manager and relevant stakeholders
- Contribute to Customer Success reporting cycles with accurate, timely account data
Customer Feedback & Surveys
- Deploy and analyze customer journey surveys within assigned accounts
- Translate customer feedback into health score inputs and escalate systemic issues to management
- Document customer signals and product feedback for roadmap consideration
- Manage customer-facing communications for assigned accounts including release updates and product newsletters
- Ensure messaging is consistent, value-focused, and aligned with adoption and retention objectives
Cross-Functional Collaboration
- Work cross-functionally with Sales, Product, and Support teams to resolve customer issues and drive outcomes
- Communicate customer feedback and account insights to the Sr. Manager for escalation and roadmap input
- Participate in internal Customer Success reviews and contribute account-level data and updates
Required:
- Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field
- 5+ years of experience in customer success, account management, or a client-facing role within software or digital products
- Experience managing customer relationships and supporting renewals
- Strong communication and relationship-building skills
- Ability to interpret customer data and translate insights into actions
- Experience with CRM systems (e.g., Salesforce) and Microsoft Office
- Experience in the energy industry or industrial software environments
- Familiarity with Customer Success platforms (e.g., Gainsight, ChurnZero)
- Exposure to KPI-driven customer success models
- Experience with cloud platforms (AWS, Azure, or GCP)
- Knowledge of ticketing systems (e.g., Zendesk, HubSpot)
- Project or change management experience
- Customer-focused mindset with strong problem-solving ability
- Analytical thinking and data interpretation
- Strong organizational and time management skills
- Ability to collaborate across teams and influence without authority
- Comfortable working in a fast-paced, evolving environment
Travel Requirement: This role may require domestic and potentially international travel of up to: 30%
What Weatherford employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Weatherford
Sourced by ZipRecruiter
Industry
Clean energy services
Company size
10,000+ Employees
Headquarters location
Houston, TX, US
Year founded
1941