Customer Success Manager
Denver, CO · On-site
The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for ...
Customer Success Manager
Denver, CO · On-site
The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for ...
Customer Success Manager
Denver, CO · On-site +1
The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for ...
Customer Success Manager
Denver, CO · On-site +1
The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for ...
Director, Customer Success
Denver, CO · On-site
Collect and relay customer feedback to internal teams (e.g., Product, Engineering, Marketing) to ... Build and lead processes for customer success, including success planning, executive business ...
Director, Customer Success
Denver, CO · On-site
Collect and relay customer feedback to internal teams (e.g., Product, Engineering, Marketing) to ... Build and lead processes for customer success, including success planning, executive business ...
Customer Success Manager
Denver, CO · On-site
The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for ...
Customer Success Manager
Denver, CO · On-site
The Customer Success Manager will serve as the primary strategic partner for a portfolio of ... Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for ...
Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to ... Engineering, Construction, and Operations. AECO: The Trimble AECO segment provides digital ...
Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to ... Engineering, Construction, and Operations. AECO: The Trimble AECO segment provides digital ...
Manager, Customer Success
Westminster, CO · On-site
Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to ... Engineering, Construction, and Operations. AECO: The Trimble AECO segment provides digital ...
Manager, Customer Success
Westminster, CO · On-site
Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to ... Engineering, Construction, and Operations. AECO: The Trimble AECO segment provides digital ...
Customer Success Specialist
Denver, CO · Remote
$50K - $65K/yr
Advocate for customers by sharing feedback with our Product and Engineering teams. * Maintain ... Experience in customer success, customer support, account management, retail, inventory management ...
Customer Success Specialist
Denver, CO · Remote
$50K - $65K/yr
Advocate for customers by sharing feedback with our Product and Engineering teams. * Maintain ... Experience in customer success, customer support, account management, retail, inventory management ...
Director, Customer Success
Denver, CO · On-site
Collaborate with Product and Engineering to synthesize customer insights, influence product ... How We'll Measure Success * Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) across ...
Director, Customer Success
Denver, CO · On-site
Collaborate with Product and Engineering to synthesize customer insights, influence product ... How We'll Measure Success * Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) across ...
Customer Success Manager
Denver, CO · On-site
Sales Engineering owns pilot execution, technical configuration and integration build. * The ... Customer Success Manager, own operational delivery, adoption, value evidence and product signal ...
Customer Success Manager
Denver, CO · On-site
Sales Engineering owns pilot execution, technical configuration and integration build. * The ... Customer Success Manager, own operational delivery, adoption, value evidence and product signal ...
Customer Success Specialist
Denver, CO · On-site +1
$50K - $65K/yr
Advocate for customers by sharing feedback with our Product and Engineering teams. * Maintain ... Experience in customer success, customer support, account management, retail, inventory management ...
Customer Success Specialist
Denver, CO · On-site +1
$50K - $65K/yr
Advocate for customers by sharing feedback with our Product and Engineering teams. * Maintain ... Experience in customer success, customer support, account management, retail, inventory management ...
Customer Success Manager
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 ... Partner with Sales, Operations, Production, Quality, Engineering, and Supply Chain teams to support ...
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Customer Success Manager
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 ... Partner with Sales, Operations, Production, Quality, Engineering, and Supply Chain teams to support ...
LightTable AI Customer Success Role LightTable is an AI-powered construction document review ... Number of structured feedback loops delivered back to product and engineering * Playbooks and ...
LightTable AI Customer Success Role LightTable is an AI-powered construction document review ... Number of structured feedback loops delivered back to product and engineering * Playbooks and ...
Customer Success Manager
Denver, CO · On-site
As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership ... You pursue your personal objectives, but you are also comfortable working with an engineering ...
Customer Success Manager
Denver, CO · On-site
As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership ... You pursue your personal objectives, but you are also comfortable working with an engineering ...
Customer Success Manager
Boulder, CO · On-site +1
Liaise effectively with clients, developers and support team. * Good written and telephone communication skills. Key daily tasks of Customer Success Manager: * Weekly/daily customer calls or face to ...
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Customer Success Manager
Boulder, CO · On-site +1
Liaise effectively with clients, developers and support team. * Good written and telephone communication skills. Key daily tasks of Customer Success Manager: * Weekly/daily customer calls or face to ...
Customer Success Manager
Boulder, CO · On-site
Liaise effectively with clients, developers and support team. * Good written and telephone communication skills. Key daily tasks of Customer Success Manager: * Weekly/daily customer calls or face to ...
Customer Success Manager
Boulder, CO · On-site
Liaise effectively with clients, developers and support team. * Good written and telephone communication skills. Key daily tasks of Customer Success Manager: * Weekly/daily customer calls or face to ...
Customer Success Manager
Boulder, CO · On-site
Liaise effectively with clients, developers and support team. * Good written and telephone communication skills. Key daily tasks of Customer Success Manager * Weekly/daily customer calls or face to ...
Customer Success Manager
Boulder, CO · On-site
Liaise effectively with clients, developers and support team. * Good written and telephone communication skills. Key daily tasks of Customer Success Manager * Weekly/daily customer calls or face to ...
Customer Success Manager
Broomfield, CO · On-site +1
$110K - $115K/yr
Job Title: Customer Success Manager Location: Denver, CO or U.S. (Remote) About FusionAuth ... Our mission is to make authentication and authorization simple and secure for every developer. Our ...
Customer Success Manager
Broomfield, CO · On-site +1
$110K - $115K/yr
Job Title: Customer Success Manager Location: Denver, CO or U.S. (Remote) About FusionAuth ... Our mission is to make authentication and authorization simple and secure for every developer. Our ...
Customer Success Manager
Westminster, CO · On-site
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the ... Engineering, Construction, and Operations. What Makes This Role Great: In this role, you will be ...
Customer Success Manager
Westminster, CO · On-site
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the ... Engineering, Construction, and Operations. What Makes This Role Great: In this role, you will be ...
Customer Success Manager
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the ... Direct experience or domain knowledge in Architecture, Engineering, or Construction (AECO ...
Customer Success Manager
$53K - $73K/yr
Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the ... Direct experience or domain knowledge in Architecture, Engineering, or Construction (AECO ...
Customer Success Manager
Denver, CO · On-site
What you'll do The Customer Success Manager will be the primary point of contact to some of ... engineering solutions * Previous experience working in a fast-paced emerging organization
Customer Success Manager
Denver, CO · On-site
What you'll do The Customer Success Manager will be the primary point of contact to some of ... engineering solutions * Previous experience working in a fast-paced emerging organization
Customer Success Developer information
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Customer Success Manager
Denver, CO • On-site
Symmetrio
Other
Re-posted 7 days ago
Job description
Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our client partners with leading cancer centers and health systems to improve clinical decision-making, streamline oncology workflows, and enhance patient outcomes.
As the organization continues its rapid growth, they are seeking an experienced Customer Success Manager to build strategic relationships with healthcare clients and ensure they realize maximum value from the platform.
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer adoption, satisfaction, retention, and long-term success by developing trusted relationships with executive, clinical, operational, and IT stakeholders.
The ideal candidate combines healthcare technology experience with exceptional relationship management skills and understands the complexities of clinical workflows. This is a highly visible position that works cross-functionally with Sales, Clinical, Product Management, Engineering, and Support to ensure customers achieve measurable clinical and operational outcomes.
This position is based in the Denver area and requires approximately 40% travel throughout the United States.
Responsibilities- Serve as the primary relationship owner for assigned health system and oncology practice customers.
- Develop trusted partnerships with executive, clinical, operational, and technical stakeholders.
- Drive customer adoption through proactive engagement, workflow optimization, and best practice recommendations.
- Monitor customer health metrics, utilization, and success milestones to maximize long-term retention.
- Lead executive business reviews and communicate measurable value, ROI, and strategic recommendations.
- Identify customer risks early and coordinate internal resources to ensure successful resolution.
- Partner closely with Product, Clinical, Engineering, Sales, and Support teams to advocate for customer needs.
- Gather customer feedback and translate insights into product enhancement opportunities.
- Identify expansion opportunities within existing accounts while supporting renewals and long-term growth.
- Develop strategic success plans with measurable objectives for each customer.
- Represent the organization at customer meetings, conferences, and industry events.
- Bachelor's degree required; clinical degree preferred (RN, Radiation Therapist, Medical Dosimetrist, Medical Physicist, or related healthcare discipline).
- 7+ years of experience in Customer Success, Strategic Account Management, Clinical Consulting, Healthcare IT, or Client Services.
- Experience supporting enterprise healthcare software, SaaS platforms, clinical applications, or healthcare technology solutions.
- Strong understanding of oncology or complex healthcare workflows is highly preferred.
- Demonstrated success managing executive-level customer relationships within hospitals, health systems, or physician organizations.
- Excellent communication, presentation, and relationship-building skills.
- Proven ability to manage multiple enterprise customer engagements simultaneously.
- Experience interpreting customer utilization metrics and driving adoption strategies.
- Ability to collaborate effectively across commercial, clinical, product, and technical organizations.
- Willingness to travel approximately 40%
Preferred Experience
- Oncology software, oncology operations, radiation oncology, or cancer center experience.
- Clinical workflow optimization or healthcare consulting.
- Enterprise SaaS customer success methodologies.
- EHR integration and healthcare interoperability experience.