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Customer Solution Representative Jobs in Saskatchewan

As the Customer Support Representative at 7shifts, you'll be a key driver of the satisfaction and ... solution-focused support and serve as a key contributor to the success of 7shifts. We're not ...

Cargill is a family company committed to providing food and agricultural solutions to nourish the ... Job Purpose and Impact The Customer Service Representative will support a moderate scale of ...

Cargill is a family company committed to providing food and agricultural solutions to nourish the ... Job Purpose and Impact The Customer Service Representative will support a moderate scale of ...

Cargill is a family company committed to providing food and agricultural solutions to nourish the ... Job Purpose and Impact The Customer Service Representative will support a moderate scale of ...

As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with ... We work alongside our customers at both ends of the value chain to deliver quality products and ...

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Customer Solution Representative information

What is the difference between Customer Solution Representative vs Customer Service Associate?

AspectCustomer Solution RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or related fieldsHigh school diploma or equivalent; typically no specialized certifications needed
Work EnvironmentCall centers, online support, or in-person customer interaction settingsRetail stores, call centers, or service desks
Employer & Industry UsageTelecommunications, tech, retail, and service industriesRetail, hospitality, and service sectors
Common Search & ComparisonFocuses on providing tailored solutions and technical supportPrimarily handles general inquiries and basic customer assistance

While both roles involve customer interaction, a Customer Solution Representative typically offers more specialized support and problem-solving, often requiring technical knowledge. In contrast, a Customer Service Associate handles general inquiries and basic service tasks. The roles overlap in customer communication but differ in complexity and scope.

What is a customer solution representative?

A customer solution representative is a professional who assists customers by resolving issues, answering questions, and providing product or service support. They often use communication skills, problem-solving abilities, and tools like customer relationship management (CRM) software to ensure customer satisfaction and retention.

What cities in Saskatchewan are hiring for Customer Solution Representative jobs?

Cities in Saskatchewan with the most Customer Solution Representative job openings:

Infographic showing various Customer Solution Representative job openings in Saskatchewan as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Service Representative I

White City, SK • On-site

CA$28.95/hr

Part-time

Posted 2 days ago

New


Job description

SaskEnergy is seeking a qualified and motivated individual to join our team. The Customer Service Representative I responds to customer inquiries and requests, provides customer account administration regarding billings, receivables and service related requests.

Position Details
  • Union. This position is permanent part-time and provides a minimum guarantee of 23.34 hours per week and depending on scheduling needs, may be required to work up to 5 days per week. Hours of work may vary, but must be available to work within the hours of 8:00 a.m. - 4:47 p.m. This is an on-site position located in White City.

  • Tentative Start Date: November 9, 2026.

Core Responsibilities

Customer Interaction

  • Receive and respond to customer inquiries pertaining to customer service requests such as:

    • changes of tenancy,

    • general utility account billing,

    • switched meters, stopped meters/AMI faulty modules, meter disputes.

    • AMI related concerns to do with billing and metering issues.

    • promotion of customer solution programs e.g. My Account, Express Address, Airmiles promos.

  • Initiate collection notices, make suitable arrangements with customers for payment of outstanding accounts and/or advise customers of disconnect action.

  • Liaise with internal departments and external agencies regarding requests for information on customer accounts.

Customer Account Administration

  • Investigate, update and maintain customer accounts, including inputting, verifying and adjusting meter reads, issuing notices, setting accounts on Auto/Budget Billing and arranging appointments for long time no-reads, working numerous different Exceptions To Do types, meter disputes, handling ATCO accounts, First Nation (Bands), Express Address, Collections and E-Care.

  • Prepare documentation and make arrangements for customer service activities, such as tenancy changes, theft of gas documentation, Meter Dispute communication, Consent to Release, changes in budget billing, forms and letters for Social Services, estates, foreclosures, quit claims and maintenance of landlord accounts.

  • As needed, provide calculations on stopped and switched meters including notifying customers.

Other

  • Provide training and support on related work systems and processes to co-workers as required.

  • Support and participate in the development, marketing, promotion and delivery of Corporate and Area initiatives.

Qualifications

Education

  • Grade 12 or equivalent.

  • Keyboard proficiency of 30 w.p.m.

Experience

  • One (1) year experience in an office and/or customer service environment utilizing computer based software in Microsoft Suite.

Additional Information
  • Travel, including overnight stays away from bid headquarters is required.

Application Instructions
  • Please apply online with your cover letter and resume outlining your qualifications.

  • For more information on this position, please contact Human Resources at 306-777-9091.

Closing Date

September 22, 2026

Hourly Rate Range

$28.95 ($4,403.30) - $31.99 ($4,865.68)

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