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Customer Solution Representative Jobs in California

To learn more visit imperialbrady.com Description & Requirements As a Customer Solutions Representative you will manage and process customer orders, identify and resolve order issues and engage in ...

Customer Solutions

Santa Fe Springs, CA ยท On-site

$103K - $118K/yr

This can include working with our warehouse and carriers to find the best solution to get customers what they need, when they need it. * Growing our diverse customer base by leveraging internal and ...

Customer Solutions

Los Angeles, CA ยท On-site

$103K - $118K/yr

This can include working with our warehouse and carriers to find the best solution to get customers what they need, when they need it. * Growing our diverse customer base by leveraging internal and ...

Customer Solutions

Los Angeles, CA ยท On-site

$103K - $118K/yr

This can include working with our warehouse and carriers to find the best solution to get customers what they need, when they need it. * Growing our diverse customer base by leveraging internal and ...

Customer Solutions Partner

San Francisco, CA ยท On-site

$120K - $150K/yr

Experience preparing and leading tailored product demonstrations, customer trainings, or solution workshops * Experience helping customers implement or adopt sophisticated software using their own ...

Customer Engagement Specialist

Fairfield, CA ยท On-site

$22 - $26.50/hr

Attend Customer Meetings or Sales Rep Ride A-longs (as needed) Engagement Strategies: Execute ... Imperial Brady is a leading North American distributor and solutions provider for cleaning and ...

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Customer Solution Representative information

What is the difference between Customer Solution Representative vs Customer Service Associate?

AspectCustomer Solution RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or related fieldsHigh school diploma or equivalent; typically no specialized certifications needed
Work EnvironmentCall centers, online support, or in-person customer interaction settingsRetail stores, call centers, or service desks
Employer & Industry UsageTelecommunications, tech, retail, and service industriesRetail, hospitality, and service sectors
Common Search & ComparisonFocuses on providing tailored solutions and technical supportPrimarily handles general inquiries and basic customer assistance

While both roles involve customer interaction, a Customer Solution Representative typically offers more specialized support and problem-solving, often requiring technical knowledge. In contrast, a Customer Service Associate handles general inquiries and basic service tasks. The roles overlap in customer communication but differ in complexity and scope.

What is a customer solution representative?

A customer solution representative is a professional who assists customers by resolving issues, answering questions, and providing product or service support. They often use communication skills, problem-solving abilities, and tools like customer relationship management (CRM) software to ensure customer satisfaction and retention.

What cities in California are hiring for Customer Solution Representative jobs?

Cities in California with the most Customer Solution Representative job openings:

Infographic showing various Customer Solution Representative job openings in California as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Solutions at Infinite Reign Solution, Inc. Sacramento, California

Sacramento, CA โ€ข On-site

$16 - $20/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Customer Solutions Representative

Deliver Solutions. Build Relationships. Grow Your Career. Infinite Reign Solution, Inc. is looking for enthusiastic individuals who are passionate about customer service and retail sales. As a Customer Solutions Representative, you'll help customers explore products and services, provide knowledgeable recommendations, and support them throughout the purchasing process. This is an on-site position offering paid training, ongoing professional development, and opportunities for career growth.

What You'll Do

You'll serve as a trusted resource for customers by helping them make informed purchasing decisions while contributing to a positive retail environment.

Responsibilities
  • Engage customers through friendly, professional, and solution-oriented conversations.
  • Recommend products and service plans based on each customer's needs and preferences.
  • Educate customers on available promotions, pricing, warranties, and account options.
  • Complete account activations, upgrades, product setup, and service-related transactions.
  • Maintain accurate customer records and transaction documentation.
  • Consistently work toward individual and team sales goals.
  • Identify opportunities to enhance the customer experience through additional products and services when appropriate.
  • Resolve routine customer questions and partner with leadership on more complex concerns.
  • Stay informed on new products, services, and promotional offerings through ongoing training.
  • Support daily retail operations while maintaining a clean, organized, and welcoming environment.
Qualifications
  • Must be at least 18 years of age.
  • High school diploma or equivalent preferred.
  • Previous retail, customer service, hospitality, or sales experience is helpful but not required.
  • Strong interpersonal and communication skills.
  • Positive attitude with a willingness to learn.
  • Ability to work effectively in a team-oriented environment.
  • Comfortable working toward performance goals in a retail setting.
What We Offer
  • $16.00-$20.00 per hour
  • Paid training
  • Full-time, on-site position
  • Ongoing coaching and professional development
  • Opportunities for advancement based on performance
  • Positive and collaborative work environment

If you enjoy working with people, thrive in a customer-focused environment, and are ready to build a rewarding career in retail sales, we encourage you to apply today.

Infinite Reign Solution, Inc. is an Equal Opportunity Employer.