Customer Services Representatives information
See salary details
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
How much do customer services representatives jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for customer services representatives in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
To get hired as a customer services representative, candidates should have strong communication and problem-solving skills, relevant experience, and familiarity with customer service tools like CRM software. A high school diploma or equivalent is typically required, and some employers may prefer additional certifications or training. Applying through company websites or job boards and preparing for interviews that assess interpersonal skills are key steps in the process.
A customer services representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to document interactions and track resolutions.
What cities are hiring for Customer Services Representatives jobs?
Cities with the most Customer Services Representatives job openings:
What states have the most Customer Services Representatives jobs?
States with the most job openings for Customer Services Representatives jobs include:
What are popular job titles related to Customer Services Representatives jobs?
For Customer Services Representatives jobs, the most frequently searched job titles are:
