ZipRecruiter

Log In

1

Customer Services Rep Jobs in Virginia (NOW HIRING)

Intraprise Health

Client Services Representative

Reston, VA · On-site

$16.75 - $22.75/hr

Client Services Representative Intraprise Health is one of the most trusted healthcare ... This includes initiating contact with potential customers, client research, prospecting, lead ...

NVA

Client Services Representative

Purcellville, VA · On-site

$16.50 - $22.50/hr

The CSR answers telephones, greets clients, prepares patient files, receives and relays client correspondence, updates client financial records. The outstanding CSR has the ability to diffuse ...

NVA

Client Services Representative

Purcellville, VA · On-site

$16.50 - $22.50/hr

The CSR answers telephones, greets clients, prepares patient files, receives and relays client correspondence, updates client financial records. The outstanding CSR has the ability to diffuse ...

next page

Showing results 1-20

All JobsCustomer Services Rep JobsCustomer Services Rep Jobs in Virginia

Customer Services Rep information

What is the difference between Customer Services Rep vs Customer Support Specialist?

AspectCustomer Services RepCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentCall centers, retail, or office settings; direct interaction with customersCall centers, online chat, or technical support environments; focus on troubleshooting
Employer & Industry UsageRetail, telecom, banking, hospitalityTech companies, software firms, electronics
Common Search & Comparison IntentCustomer Services Rep vs Customer Support Specialist

Customer Services Reps primarily handle general inquiries, order processing, and basic customer interactions. Customer Support Specialists often focus on technical troubleshooting and resolving product-specific issues. While both roles involve customer interaction, Support Specialists typically require more technical knowledge and may handle more complex problems.

What does a customer services representative do?

A customer services representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and ensure customer satisfaction.

What cities in Virginia are hiring for Customer Services Rep jobs?

Cities in Virginia with the most Customer Services Rep job openings:

Customer Services Rep jobs near you
Infographic showing various Customer Services Rep job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Specialty Client Services Representative (CSR)

Charlottesville, VA • On-site

Innovetive PetCare
Veterinary Services • 51 - 200 employees
Learn more about Innovetive PetCareexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Innovetive Petcare rating

7.0

Company rating: 7.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

13th of 56 rated veterinary

Job description

Specialty Client Services Representative (CSR)
Department: Receptionists
Employment Type: Full Time
Location: Charlottesville, Virginia
Compensation: $18.00 - $20.00 / hour
Description
Specialty Veterinary Client Service Representative (CSR)
Do you enjoy building relationships with clients and being part of a team that provides advanced veterinary care?
Join our front desk team at Virginia Veterinary Specialty & Emergency as a Client Service Representative (CSR) and play a vital role in supporting our patients, their families, and our specialty teams.
  • Full-time schedule: 5 shifts per week, 8 hours each
  • Dedicated to our specialty medicine departments (supporting Internal Medicine, Surgery, and other advanced services)
  • Opportunities to work closely with specialists, technicians, and assistants in a collaborative, client-focused environment

Some of the responsibilities you will own in this role:
  • Greet clients with warmth and empathy in stressful situations
  • Answer phones, schedule appointments, and manage patient check-ins/outs
  • Collect payments and explain financial transactions clearly and professionally
  • Maintain accurate medical records and ensure hospital cleanliness
  • Collaborate closely with veterinary staff to support patient care

Preferred Qualifications
  • At least 1 year pf previous experience in veterinary medicine, or 2 years in human medicine preferred
  • Excellent communication and problem-solving skills
  • Ability to remain calm and compassionate in emotional or high-pressure situations
  • Strong organizational skills and attention to detail
  • Flexibility to work evenings, weekends, and holidays

Benefits
  • Be part of a mission-driven team that saves lives every day
  • Opportunities for growth and training in the veterinary field
  • Supportive leadership and a collaborative work environment
  • Competitive pay
  • Paid time off and paid parental leave
  • Health, dental, vision insurance
  • Employee discounts
  • 401K with company match

What Innovetive Petcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply