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Customer Services Associate Jobs in Springfield, VA

K2services

Office Services Associate

Washington, DC · On-site

$21.80/hr

The Office Services Associate plays a key role in supporting the day-to-day operations of the ... Provide exceptional customer service to employees, clients, and visitors. * Assist with conference ...

SAIC

Technical Services Associate

Chantilly, VA

$40K - $80K/yr

... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... customer service, join our team and contribute to solving complex IT and AV challenges in support ...

SAIC

Technical Services Associate

Chantilly, VA · On-site

$40K - $80K/yr

... team as a Technical Services Associate | Audio Visual (AV) Tech . This role is multi-faceted ... Develop and implement procedures, policies, and technical solutions to address customers' AV and ...

SAIC

Technical Services Associate

Chantilly, VA · On-site

$40K - $80K/yr

... team as a Technical Services Associate | Audio Visual (AV) Tech . This role is multi-faceted ... Develop and implement procedures, policies, and technical solutions to address customers' AV and ...

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All JobsCustomer Services Associate JobsCustomer Services Associate Jobs in Springfield, VA

Customer Services Associate information

See Springfield, VA salary details

$9

$17

$28

How much do customer services associate jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for customer services associate in Springfield, VA is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Customer Services Associate vs Customer Support Specialist?

AspectCustomer Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, online support platforms, technical service departments
Employer & Industry UsageRetail, hospitality, telecommunications, bankingTechnology, software, electronics, telecommunications
Common Search & Comparison IntentCustomer Services Associate vs Customer Support Specialist

The main difference is that Customer Services Associates typically handle general customer inquiries and transactions in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting for products or services. Both roles require strong communication skills but differ in technical complexity and work environment.

What cities near Springfield, VA are hiring for Customer Services Associate jobs? Cities near Springfield, VA with the most Customer Services Associate job openings:
Customer Services Associate jobs near you
Infographic showing various Customer Services Associate job openings in Springfield, VA as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,234 per year, or $17.9 per hour.

Office Services Associate

Opensity solutions

Washington, DC • On-site

$21.80/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
The Office Services Associate plays a key role in supporting the day-to-day operations of the office by delivering exceptional workplace services and administrative support. This position is responsible for providing back-office support, hospitality services, mail and distribution, copy and print services, records management, and general office assistance to ensure a professional, organized, and efficient work environment. Reporting to the Lead Office Services Associate or Client Relations Manager, the ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced professional office setting.
Roles & Responsibilities
Office Services & Administrative Support

  • Provide daily office support to ensure smooth business operations.
  • Perform copy, print, scanning, and document reproduction services with accuracy and attention to detail.
  • Assist with records management, filing, and document organization.
  • Maintain office supply inventory and replenish materials as needed.
  • Support general administrative duties and special projects as assigned.
Mail & Distribution Services
  • Receive, sort, distribute, and process incoming and outgoing mail and packages.
  • Prepare overnight shipments and coordinate courier services.
  • Ensure timely and accurate delivery of mail, packages, and interoffice correspondence.
Hospitality & Workplace Support
  • Provide exceptional customer service to employees, clients, and visitors.
  • Assist with conference room setup and breakdown for meetings and events.
  • Support catering requests and maintain conference rooms, kitchens, and common areas to ensure they remain clean, stocked, and presentation-ready.
  • Maintain a professional and welcoming office environment at all times.
Facilities Support
  • Assist with routine office maintenance requests and communicate facility issues to the appropriate contacts.
  • Support office moves, furniture setup, and other workplace services as needed.
  • Ensure common areas remain organized, clean, and operational throughout the workday.
Knowledge, Skills & Attributes
  • Minimum of 1-2 years of experience in office services, hospitality, administrative support, mail services, or a related customer service role.
  • Excellent customer service and interpersonal skills with a service-first mindset.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
  • Professional communication skills, both verbal and written.
  • Ability to work independently while collaborating effectively with a team.
  • Ability to lift up to 40 pounds and perform routine physical office tasks.
Qualifications
  • High school diploma or equivalent required.
  • Reliable, punctual, and dependable with a strong work ethic.
  • Positive attitude and willingness to support multiple workplace functions.
  • Strong problem-solving skills and ability to adapt to changing priorities.
Schedule
Employment Type: Full-Time
Schedule: Monday - Friday
Compensation
The compensation for this role is $21.80 per hour. Actual compensation may vary based on the candidate's skills, experience, and qualifications.
Benefits
All eligible employees receive access to a comprehensive benefits package, including:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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