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Customer Services Associate Jobs in High Point, NC

Roses Discount Stores

Customer Service Associate

Madison, NC · On-site

$13.50 - $18.75/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

Big Lots

Customer Service Associate

High Point, NC · On-site

$13.25 - $18.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

Furnitureland South

Guest Services Associate

Jamestown, NC · On-site

$15 - $16/hr

By preparing materials, maintaining organized spaces, and delivering exceptional service, Guest Services enhances both consultant effectiveness and overall customer satisfaction. This is a full-time ...

FURNITURELAND SOUTH INC

Guest Services Associate

Jamestown, NC · On-site

$12.50 - $15.25/hr

By preparing materials, maintaining organized spaces, and delivering exceptional service, Guest Services enhances both consultant effectiveness and overall customer satisfaction. This is a full-time ...

Family Dollar

Customer Service Associate II

Winston Salem, NC · On-site

$13.50 - $18.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

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Customer Services Associate information

See High Point, NC salary details

$7

$15

$24

How much do customer services associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer services associate in High Point, NC is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.16 per hour, depending on experience, location, and employer.

What is the difference between Customer Services Associate vs Customer Support Specialist?

AspectCustomer Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, online support platforms, technical service departments
Employer & Industry UsageRetail, hospitality, telecommunications, bankingTechnology, software, electronics, telecommunications
Common Search & Comparison IntentCustomer Services Associate vs Customer Support Specialist

The main difference is that Customer Services Associates typically handle general customer inquiries and transactions in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting for products or services. Both roles require strong communication skills but differ in technical complexity and work environment.

What are popular job titles related to Customer Services Associate jobs in High Point, NC?

For Customer Services Associate jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Customer Services Associate jobs in High Point, NC look for?

The top searched job categories for Customer Services Associate jobs in High Point, NC are:

What cities near High Point, NC are hiring for Customer Services Associate jobs?

Cities near High Point, NC with the most Customer Services Associate job openings:

Customer Services Associate jobs near you
Infographic showing various Customer Services Associate job openings in High Point, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,804 per year, or $15.3 per hour.

Support Services Associate

Winston-Salem State University

Winston Salem, NC • On-site

$15.75 - $20.25/hr

Part-time

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Position Details
Classification Information
Position Classification Title
Support Services Associate
FLSA
Non-Exempt
Position Class
11900
Position Overview
Join the Ramily!
Join the Ramily!
Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.
Situated in Winston-Salem, North Carolina-known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.
With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks
Position Summary
Winston-Salem State University is seeking a Support Services Associate to join the team in the Mail Center. This position provides accurate and efficient mail and package services to students, faculty, staff, and University departments. Responsibilities include operating the retail service window, receiving and processing incoming and outgoing mail and packages, sorting and distributing campus mail, maintaining package tracking records, and assisting customers with postal and shipping needs.
The ideal candidate is organized, detail-oriented, service-minded, and comfortable working in a fast-paced environment with frequent customer interaction.
Key Responsibilities
The Support Services Associate will:
  • Receive, sort, process, and distribute USPS mail, interoffice mail, and packages from commercial carriers.
  • Process outgoing letters, packages, certified mail, priority mail, and other shipments.
  • Operate postage meters, scanners, scales, computers, package tracking systems, and other Mail Center equipment.
  • Provide front-line customer service at the Mail Center service window.
  • Assist students, faculty, and staff with package pickup, mailing, shipping, and general Mail Center inquiries.
  • Verify identification and obtain required signatures for accountable mail and packages.
  • Maintain accurate package tracking, delivery, pickup, and return records.
  • Deliver and retrieve mail and packages from designated locations across campus.
  • Research and resolve incorrectly addressed, unidentified, undeliverable, or missing mail and packages.
  • Maintain a secure, organized mail processing and package storage area.
  • Assist with bulk mailings, departmental mailings, and special University projects.
  • Monitor mailing supplies and report equipment, safety, or operational concerns.
  • Provide backup support during absences, peak periods, and high-volume operations.
  • Perform other related duties as assigned.

Minimum Education and Experience
High school diploma or equivalency and demonstrated possession of the competencies necessary to perform the work; or an equivalent combination of training and experience.
Experience in customer service, mail services, shipping and receiving, package handling, retail operations, logistics, or a related environment is preferred.
Primary Function of Organizational Unit
The mission of Business Services Department is to provide quality services to the university community in the areas of Auxiliary Services, Passport, Postal Services, Ticket Office, Food Service, Bookstore, Ram Graphics and the Office of Conferences and Institutes in the manner that all auxiliary and support units assigned to the department operates efficiently within the definition and guidelines established in the University Trust Fund Authorization document.
Position Information
Position Number
707025
Competency Level
Contributing
Working Position Title
Support Services Associate
Building and Room No.
Thompson Center G09
Work Hours: From [time] to [time] on [days] of [week]
10am - 2pm Monday- Friday (Flexible)
Hours per week
20
Months per year
12
Appointment Type
Permanent Part time
If Time Limited.
No
Appointment Length.
12
DHR Assigned Fields
FTE
.5
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies
Not Mandatory
Position required to work On-Call/Emergency Callback
No
Minimum Experience/Education
High school diploma or equivalency.
Preferred Years Experience, Skills, Training, Education
Experience in customer service, mail services, shipping and receiving, package handling, retail operations, logistics, or a related environment is preferred.
Required License or Certification
Valid US Driver's License
Valid US Driver's License
Yes
Commercial Driver's License Required
No
Physical Required
Yes
List any other medical/drug tests required

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