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Customer Services Assistant Jobs in Kansas (NOW HIRING)

Guest Services Assistants are expected to have excellent customer service skills, the ability to learn a Point of Sale system, and assist in creating a positive experience for park guest. Guest ...

Food Services Assistant

Hays, KS

$13.75 - $17.50/hr

The service assistant independently performs dietetic duties including but not limited to: sorting ... Provides excellent customer service to patients and others encountered throughout organization.

Food Services Assistant

Hays, KS · On-site

$13.75 - $17.50/hr

The service assistant independently performs dietetic duties including but not limited to: sorting ... Provides excellent customer service to patients and others encountered throughout organization.

Food Services Assistant

Hays, KS · On-site

$14 - $19.50/hr

The service assistant independently performs dietetic duties including but not limited to: sorting ... Provides excellent customer service to patients and others encountered throughout organization.

Food Services Assistant

Hays, KS · On-site

$14 - $19.50/hr

The service assistant independently performs dietetic duties including but not limited to: sorting ... Provides excellent customer service to patients and others encountered throughout organization.

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

Customer Service Assistant

Overland Park, KS · On-site

$16.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customers via phone and email Assist with product questions, order coordination, quoting, and ... support, or customer service preferred About Acadental Acadental supplies simulation and ...

Customer Service Assistant

Overland Park, KS · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

Customer Service Assistant

Overland Park, KS · On-site

$45K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... email * Assist with product questions, order coordination, quoting, and account support * Work ... Experience in dental, healthcare, education, inside sales support, or customer service preferred ...

Customer Service Assistant

Overland Park, KS · On-site

$16.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customers via phone and email Assist with product questions, order coordination, quoting, and ... support, or customer service preferred About Acadental Acadental supplies simulation and ...

Customer Service

Lenexa, KS

$14.50 - $19.75/hr

  • Medical

  • Retirement

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

  • Medical

  • Retirement

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lenexa, KS · On-site

$15 - $20.25/hr

  • Medical

  • Retirement

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service Assistant

Overland Park, KS · On-site

$16.25 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... customers via phone and email Assist with product questions, order coordination, quoting, and ... support, or customer service preferred About Acadental Acadental supplies simulation and ...

Customer Service

Lenexa, KS

$15 - $20.25/hr

  • Medical

  • Retirement

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

Customer Service

Lenexa, KS

$14.50 - $19.75/hr

  • Medical

  • Retirement

Respond to inquiries regarding products, policies, and services * Assist with returns, exchanges, and complaints courteously and efficiently * Operate customer service desk systems, including phones ...

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Customer Services Assistant information

What is a customer services assistant?

Customer Services Assistants are professionals responsible for providing support and assistance to customers, either in person, over the phone, or via digital channels. Their main duties include answering customer queries, resolving complaints, processing orders, and ensuring a positive experience for clients. They often work in retail, call centers, banks, or other customer-facing industries. Strong communication and problem-solving skills are essential for this role. Customer Services Assistants play a vital part in maintaining customer satisfaction and representing the company's values.

What are the key skills and qualifications needed to thrive as a customer services assistant?

To thrive as a Customer Services Assistant, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and point-of-sale (POS) systems is commonly required. Patience, active listening, and a positive attitude help you stand out in interactions with customers and team members. These skills and qualities are crucial for efficiently resolving customer issues and ensuring a positive customer experience.

What is the difference between Customer Services Assistant vs Retail Sales Associate?

AspectCustomer Services AssistantRetail Sales Associate
Required credentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience beneficial
Work environmentCall centers, customer support desks, retail storesRetail stores, shopping malls, supermarkets
Employer & industry usageCustomer service departments across various industriesRetail industry, sales-focused environments
Common search intentCustomer support, service roles, communication skillsSales, product knowledge, customer interaction

While both roles involve interacting with customers, a Customer Services Assistant primarily focuses on resolving customer issues and providing support, often in a call center or support desk setting. In contrast, a Retail Sales Associate emphasizes selling products and assisting customers in a retail environment. Both roles require strong communication skills and a high school diploma, but their daily tasks and work settings differ.

Is remote customer services assistant a stressful job?

A remote customer services assistant role can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.

What are some common challenges faced by customer services assistants, and how can they be effectively managed?

Customer Services Assistants often encounter high call volumes, irate customers, and the need to resolve complex issues swiftly. Managing these challenges requires strong communication skills, patience, and the ability to remain calm under pressure. Successful assistants utilize active listening and empathy to de-escalate tense situations, while leveraging company resources and teamwork to find solutions. Regular training and support from supervisors also play a key role in handling these challenges effectively.
What are the most commonly searched types of Customer Services jobs in Kansas? The most popular types of Customer Services jobs in Kansas are:
Infographic showing various Customer Services Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Full-time

Re-posted 13 days ago


Job description

Guest Services Assistants are responsible for creating an inviting atmosphere for Parrot Cove Indoor Water Park. Guest Services Assistants are expected to have excellent customer service skills, the ability to learn a Point of Sale system, and assist in creating a positive experience for park guest. Guest Services Assistants will perform a variety of duties including handling transactions in cash, credit, or debit; cleaning designated areas within the park, and serving potential guests over the phone.

Minimum Requirements

  • Must be 16 years of age or older

Preferred Experience

  • 6+ months of guest services or front desk experience
  • Previous experience with Point of Sale systems

Essential Job Functions

  • Providing excellent customer service
  • Operating a Point of Sale system and completing transactions in cash, credit, and debit
  • Operating a cash drawer, including accurately counting the drawer in and out during shifts
  • Answering phone calls and questions from potential guests accurately
  • Maintaining cleanliness of assigned work areas
  • Maintaining a professional appearance and attitude at all times
  • Proficient verbal and written communication skills
  • Ability to stand for long periods of time
  • Ability to lift at least 40 pounds
  • Additional duties as requested