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Customer Service Work From Hom Jobs (NOW HIRING)

... from start to finish, including providing in-home design services that are customized perfectly ... The technology that drives HOM Furniture, streamlines our work and simplifies our customer ...

The technology that drives HOM Furniture, streamlines our work and simplifies our customer ... Minimum of 2 years exceptional customer service experience required * Big ticket top writer ...

The technology that drives HOM Furniture, streamlines our work and simplifies our customer ... Minimum of 2 years exceptional customer service experience required * Big ticket top writer ...

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Customer Service Work From Hom information

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How much do customer service work from hom jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer service work from hom in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
Customer Service Representative

Customer Service Representative

HOM Furniture

Lakeville, MN • On-site

$16 - $19/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 13 days ago


HOM Furniture rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

13th of 58 rated furniture retailers


Job description

Job Type
Full-time
Description
Pay
$16-$19
Responsibilities
The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include:
  • Answering phones to either direct callers to the proper department or to answer any questions they may have.
  • Finalizing orders, taking payments, and scheduling deliveries and pickups.
  • Processing returns and processing initial paperwork for warranty claims.
  • Making changes and cancellations to orders when appropriate.
  • Updating customers on changes to their order status.
  • Processing finance applications.
  • The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed.
  • Processes sales for accessories and other small purchases.
  • Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods.
  • Other duties as assigned.

Benefits
  • HOM Furniture offers its full-time employees a competitive benefits package.
  • Paid Time Off- 20 Days in 1st year for full-time employees
  • Medical and/or Dental Coverage
  • 401(k) Employee Contribution Plan
  • 401(k) Employer Matching
  • Employee discount
  • Career advancement opportunities and training
  • Pay on Demand - options for receiving earned wages

Requirements
Education: Must be working towards or have a high school diploma or GED.
Experience: Six months of customer service experience preferred.
Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds.
Other: Must be able to communicate effectively both verbally and in writing.
*Reasonable accommodation will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

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