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Customer Service Walmart Jobs in Virginia (NOW HIRING)

Walmart

Front End Service Team Trainer

Hampton, VA · On-site

$18 - $31/hr

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards ...

Walmart

Front End Service Team Trainer

Danville, VA · On-site

$17.50 - $30.50/hr

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards ...

Walmart

Front End Service Team Trainer

Norfolk, VA · On-site

$18 - $31/hr

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards ...

Walmart

Front End Service Team Trainer

Stafford, VA · On-site

$18 - $31/hr

They smile, greet and thank customers, process returns / refunds, and carry out financial ... Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards ...

Walmart

Walmart Warehouse Area Manager

Mount Crawford, VA · On-site

$80K - $120K/yr

... customers at the World's Largest Retailer? We are seeking an Area Manager - Transportation Service ... About Walmart Transportation As a key member of Walmart Transportation, you will be part of a team ...

Walmart

Front End Service Team Associate

South Hill, VA · On-site

$14.50 - $27.50/hr

Mid-Shift, Closing Location Walmart Supercenter #1934 315 FURR ST, SOUTH HILL, VA, 23970, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Abingdon, VA · On-site

$14 - $27/hr

Opening, Morning Location Walmart Supercenter #154 16032 FIFTEEN MILE BOULEVARD, ABINGDON, VA, 24211, US Job Overview Front End Service associates are focused on compliance and customer service. They ...

Walmart

Front End Service Team Associate

Vienna, VA · On-site

$17 - $30/hr

Opening, Morning Location Walmart Supercenter #5936 1500 B CORNERSIDE BLVD, VIENNA, VA, 22182, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Petersburg, VA · On-site

$14 - $27/hr

Mid-Shift, Closing Location Walmart Supercenter #2160 3500 S CRATER RD, PETERSBURG, VA, 23805, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Richmond, VA · On-site

$14 - $27/hr

Opening, Morning, Mid-Shift, Closing Location Walmart Supercenter #2295 7901 BROOK RD, RICHMOND, VA, 23227, US Job Overview Front End Service associates are focused on compliance and customer service.

Walmart

Front End Service Team Associate

Kilmarnock, VA · On-site

$14 - $27/hr

Mid-Shift, Closing Location Walmart Supercenter #4350 200 OLD FAIRGROUNDS WAY, KILMARNOCK, VA, 22482, US Job Overview Front End Service associates are focused on compliance and customer service. They ...

Walmart

Front End Service Team Associate

Powhatan, VA · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #5847 1950 ANDERSON HWY, POWHATAN, VA, 23139, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

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Walmart

Front End Service Team Associate

Chesterfield, VA · On-site

$14 - $27/hr

Mid-Shift, Closing Location Walmart Supercenter #4476 14501 HANCOCK VILLAGE ST, CHESTERFIELD, VA, 23832, US Job Overview Front End Service associates are focused on compliance and customer service.

Walmart

Front End Service Team Associate

Salem, VA · On-site

$16 - $29/hr

Mid-Shift, Closing Location Walmart Supercenter #1309 1851 W MAIN ST, SALEM, VA, 24153, US Job Overview Front End Service associates are focused on compliance and customer service. They smile, greet ...

Walmart

Front End Service Team Associate

Manassas, VA · On-site

$15 - $28/hr

Mid-Shift, Closing Location Walmart Supercenter #1825 8386 SUDLEY RD, MANASSAS, VA, 20109, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Ashland, VA · On-site

$14 - $27/hr

Mid-Shift, Closing Location Walmart Supercenter #2795 145 HILL CARTER PKWY, ASHLAND, VA, 23005, US Job Overview Front End Service associates are focused on compliance and customer service. They smile ...

Walmart

Front End Service Team Associate

Williamsburg, VA · On-site

$15 - $28/hr

Opening, Morning Location Walmart Supercenter #3219 731 E ROCHAMBEAU DR, WILLIAMSBURG, VA, 23188, US Job Overview Front End Service associates are focused on compliance and customer service. They ...

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Customer Service Walmart information

What is the difference between Customer Service Walmart vs Customer Support Associate?

AspectCustomer Service WalmartCustomer Support Associate
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with customer service software
Work EnvironmentRetail store setting, face-to-face customer interactionsCall centers or online support platforms, remote or office-based
Employer & Industry UsageWalmart retail stores, customer service rolesVarious industries including retail, tech, and service sectors
Common Search & ComparisonCustomer Service WalmartCustomer Support Associate

Customer Service Walmart primarily involves in-store, face-to-face interactions with customers at Walmart retail locations. In contrast, Customer Support Associates often work in call centers or online support environments, assisting customers remotely. Both roles require strong communication skills and basic technical knowledge, but they differ in work setting and daily tasks.

What are the key skills and qualifications needed to thrive as a customer service associate at Walmart?

To thrive as a Customer Service Associate at Walmart, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, Walmart's internal software, and basic computer skills are typically required. Patience, a positive attitude, and the ability to remain calm under pressure help you excel in managing customer interactions. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to the store's overall success.

What are some common challenges faced by customer service associates at Walmart, and how can they be managed effectively?

Customer Service associates at Walmart often encounter high volumes of customer inquiries, ranging from product returns to resolving complaints. Managing customer expectations and maintaining a positive attitude during busy periods can be challenging. Effective communication, patience, and a thorough understanding of store policies are key to handling these situations. Teamwork is also essential, as associates frequently collaborate with other departments to resolve customer issues promptly. Proactively seeking support from supervisors and utilizing available training resources can help associates build confidence and provide excellent service.

What is a customer service associate at Walmart?

Customer service jobs at Walmart involve assisting customers with inquiries, returns, exchanges, and ensuring a positive shopping experience. Employees in these roles may work at the customer service desk, handle phone calls, process refunds, and resolve issues or complaints. They play a crucial role in maintaining customer satisfaction and supporting store operations. Strong communication and problem-solving skills are important for success in this position.
What are popular job titles related to Customer Service Walmart jobs in Virginia? For Customer Service Walmart jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Walmart jobs in Virginia look for? The top searched job categories for Customer Service Walmart jobs in Virginia are:
What cities in Virginia are hiring for Customer Service Walmart jobs? Cities in Virginia with the most Customer Service Walmart job openings:
Customer Service Walmart jobs near you
Infographic showing various Customer Service Walmart job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Front End Service Team Trainer

Walmart

Hampton, VA • On-site

$18 - $31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,356 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Hourly Wage: $18 - $31 per/hour
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Employment Type: Full-Time

Available shifts:

Location

Neighborhood Market #3156
117 MARKETPLACE DRIVE, HAMPTON, VA, 23666, US

Job Overview

Front End Service associates are focused on compliance and customer service. They smile, greet and thank customers, process returns / refunds, and carry out financial transactions. Always ready to help with customer questions and needs, this role may require standing for long periods of time.

Benefits & perks

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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