ZipRecruiter

Log In

1

Customer Service Tech Support Call Center Jobs in Missouri

Docomo Pacific

CSR, Call Center

Essex, MO · On-site

$13 - $16.75/hr

Work closely with your teammates and leaders to meet service goals, learn new technologies, and ... Support retail locations when needed because we're One Team! Who We Are Looking For We're looking ...

next page

Showing results 1-20

All JobsCustomer Service Tech Support Call Center JobsCustomer Service Tech Support Call Center Jobs in Missouri

Customer Service Tech Support Call Center information

What cities in Missouri are hiring for Customer Service Tech Support Call Center jobs?

Cities in Missouri with the most Customer Service Tech Support Call Center job openings:

Infographic showing various Customer Service Tech Support Call Center job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Customer Support Call Center Specialist

Chesterfield, MO • On-site

Hire Velocity, LLC
Human Resource Programs Administration • 51 - 200 employees
Learn more about Hire Velocity, LLCexternal

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

We have a great opportunity for a Customer (Patient) Support Specialist in Chesterfield, MO
This is an on-site position
Company Overview:
We are the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
As a Customer (Patient) Support Specialist, you are on the front lines of the patient experience; helping people successfully access the medications they need. You'll guide patients through enrollment, resolve barriers related to insurance or affordability, and provide support across phone, email, and chat.
This role is well-suited for individuals who thrive in fast-paced, evolving environments. We value curiosity, proactivity, and a strong desire to solve problems, learn quickly, and make a meaningful impact on patients navigating complex healthcare systems; regardless of career stage.
Compensation: $19-$21 hour
What You'll Do
  • Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment
  • Conduct outbound outreach to support patients in completing key steps in their prescription journey
  • Serve as a central point of coordination between patients, providers, and insurers to resolve issues efficiently
  • Assist with insurance verification, benefits coordination, and financial assistance programs
  • Support pharmaceutical program requirements and triage clinical questions to pharmacists or appropriate teams
  • Research and resolve patient issues using internal tools and resources
  • Accurately document all interactions and key insights to ensure a seamless patient experience
  • Meet and exceed performance goals related to quality, productivity, and patient satisfaction
  • Identify trends or gaps in the patient experience and share feedback to improve processes and products
  • Maintain strict confidentiality and handle sensitive patient information in compliance with HIPAA and company policies
  • Continuously learn and adapt to new products, workflows, and program updates
Qualifications
  • High school diploma or GED required
  • Those with a passion for helping others are welcome; prior customer service experience in retail, call center, or other customer-facing environments is a plus
  • Strong communication skills (verbal and written)
  • Comfortable using technology and learning new systems quickly
  • Strong problem-solving skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Curious, adaptable, and eager to learn
  • Self-starter with a strong sense of ownership and accountability
  • Passion for helping others and delivering high-quality patient care
  • Ability to work collaboratively across teams
Location & Schedule
  • Full-time, hourly role
  • 400 S Woods Mill RD, Chesterfield, MO
  • Multiple scheduling options available, including 4-day workweeks
  • Shifts scheduled between Monday-Friday, 7:00 AM - 7:00 PM CST
  • Rotating Saturday shifts (8:00 AM - 4:00 PM CST)
  • Schedules may evolve based on business needs
Benefits
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Daily meal stipend (onsite)
  • Free shuttle service and onsite parking
  • Pre-tax transit benefits
Hire Velocity logo

About Hire Velocity

Sourced by ZipRecruiter

Hire Velocity, headquartered in Atlanta, GA, US, operates in the human resources industry as a leading provider of recruitment process outsourcing and talent solutions. The company, which operates in the United States, was founded with the mission of revolutionizing hiring. The company offers innovative solutions to drive talent success, specializing in designing complete talent strategies, implementing efficient recruiting processes, and delivering results with in-depth analytics. Hire Velocity believes in the power of people and is committed to connecting companies with the top talent they need to succeed.

Industry

Human resource programs administration

Company size

51 - 200 Employees

Headquarters location

Atlanta, GA, US

Year founded

2004

View All Hire Velocity Jobs

Apply