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Customer Service Supply Chain Analyst Jobs (NOW HIRING)

Culp

Supply Chain Analyst

High Point, NC · On-site

The analyst partners with Design, Sales, Quality, Customer Service, Supply Chain, suppliers, and customers to evaluate inventory risks, monitor supply chain activity, identify service issues, and ...

LotusBakeries

Supply Chain Analyst

San Francisco, CA · On-site

The role effectively functions as an end-to-end supply chain analyst , requiring cross-functional ... Partner with suppliers, logistics providers, warehouse operations, customer service, and planning ...

Mill Haven Foods LLC

Supply Chain Analyst

La Crosse, WI · On-site

... customer service levels are achieved. * Partner with production planning and sales teams to manage ... supply chain capabilities and business needs. * Analyze raw material pricing, ensuring costs are ...

Mill Haven Foods LLC

... customer service levels are achieved. * Partner with production planning and sales teams to manage ... supply chain capabilities and business needs. * Analyze raw material pricing, ensuring costs are ...

Hawk Group

Supply Chain Analyst

Houston, TX · On-site

$30 - $50/hr

We are united by a common mission: to deliver services and technology that fundamentally change how skilled workers and the businesses they serve get hard work done. Seeking a Supply Chain Analyst ...

Jobgether

$24K/mo

Our partner is looking for a Supply Chain Analyst based in Netherlands. This role offers an exciting opportunity for an early-career analyst to apply data and technology to real-world supply chain ...

INTEK PLASTICS LLC

Supply Chain Analyst

Hastings, MN · On-site

$75K - $85K/yr

Analyze inventory, customer demand, and supplier performance. * Monitor and reconcile inventory ... Develop reports, track service levels, and communicate key metrics. * Support warehouse ...

OMNIVISION

Supply Chain Analyst

Santa Clara, CA

$100K - $105K/yr

Create wafer loading request by foundry service form and activate lot handling in OVT internal ... Administer device milestone and demand table to assess the quantity and quality for customer sample.

Harrington

Supply Chain Analyst

Manheim, PA · On-site

Supply Chain Analyst Manheim, PA The Supply Chain Analyst is responsible for the assembly of data ... Ensure a high level of customer service and adequately answer internal and external questions and ...

Advantage Solutions

Supply Chain Analyst

Keene, NH · On-site

$63K/yr

Supply Chain Analyst Job Locations US-NH-Keene Primary Posting Location : City Keene Primary ... Business degree is preferred; customer service experience; order management expertise - 3-5 years ...

Arcosa, Inc.

Supply Chain Analyst

Memphis, TN · On-site

The Supply Chain Analyst will work closely with multiple departments and plant locations to support Meyer Utility Structures' continued growth. Meyer Utility Structures is an industry leader in the ...

honeygrow

Supply Chain Analyst

Philadelphia, PA · On-site

Supply Chain Analyst Hybrid - 4 days/week onsite ABOUT HONEYGROW honeygrow is a growing ... Service-minded - restaurant teams are your customers; you respond quickly, follow through, and ...

Apex Tool Group, LLC

Supply Chain Analyst

Apex, NC · On-site

... for a Supply Chain Analyst in Apex, NC distribution center. Reporting to the Sr. Director ... They will improve processes, build customer relationships, and establish and drive key performance ...

Arcosa Lightweight

Supply Chain Analyst

Memphis, TN · On-site

Meyer Utility Structures is seeking a Supply Chain Analyst for who will be an integral member of the Business Unit Supply Chain team, in our Memphis, TN office, supporting the achievement of both ...

Promotion In Motion

Supply Chain Analyst

Park Ridge, NJ · On-site

$80K - $100K/yr

Monitor vendor performance on service levels, compliance, delivery accuracy, and product quality; recommend corrective actions when needed. Data Analysis & Reporting * Evaluate supply chain data to ...

Eaton Corporation

Supply Chain Analyst

Chandler, AZ · On-site

$69K - $101K/yr

The Supply Chain Analyst performs supply chain functions (purchasing, inventory management ... Strong interpersonal and customer service skills * Must be able to work in collaborative, team ...

PROMOTION IN MOTION INC

Supply Chain Analyst

Park Ridge, NJ · On-site

$80K - $100K/yr

Monitor vendor performance on service levels, compliance, delivery accuracy, and product quality; recommend corrective actions when needed. Data Analysis & Reporting * Evaluate supply chain data to ...

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Customer Service Supply Chain Analyst information

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How much do customer service supply chain analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service supply chain analyst in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $29.57 per hour, depending on experience, location, and employer.

What is a customer service supply chain analyst?

A Customer Service Supply Chain Analyst is a professional who acts as a link between customers and the supply chain operations of a company. They analyze data and processes to ensure orders are fulfilled accurately and efficiently, addressing issues that may arise in inventory, shipping, or delivery. Their role involves monitoring performance metrics, resolving customer complaints related to supply chain activities, and collaborating with different departments to improve service and logistics. By optimizing these processes, they help enhance customer satisfaction and streamline supply chain operations.

What are the key skills and qualifications needed to thrive as a customer service supply chain analyst?

To thrive as a Customer Service Supply Chain Analyst, you need strong analytical skills, supply chain knowledge, and a relevant degree in business, supply chain management, or a related field. Familiarity with ERP systems (such as SAP), advanced Excel skills, and data analysis tools like Tableau are typically required. Exceptional communication, problem-solving abilities, and attention to detail are crucial for effectively managing customer relationships and resolving supply chain issues. These skills and qualities are essential for optimizing operations, ensuring customer satisfaction, and supporting efficient end-to-end supply chain processes.

How does a customer service supply chain analyst typically collaborate with other departments to resolve order fulfillment issues?

A Customer Service Supply Chain Analyst works closely with teams such as sales, logistics, and warehouse operations to ensure smooth order fulfillment. When issues like inventory shortages or delayed shipments arise, the analyst acts as a liaison, gathering details from customer service representatives and coordinating with supply chain partners to identify solutions. This collaborative approach helps maintain high customer satisfaction and ensures that any disruptions in the supply chain are addressed promptly and effectively. Regular meetings and clear communication channels are key components of this teamwork.

What is the difference between Customer Service Supply Chain Analyst vs Customer Service Coordinator?

AspectCustomer Service Supply Chain AnalystCustomer Service Coordinator
Primary FocusAnalyzing supply chain data to improve customer service and logistics efficiencyManaging customer interactions and order fulfillment processes
Required SkillsSupply chain knowledge, data analysis, problem-solvingCustomer communication, order management, problem resolution
Work EnvironmentSupply chain departments, logistics teamsCustomer service centers, sales support teams
Common CertificationsSupply Chain certifications, logistics trainingCustomer service certifications, communication skills training

While both roles support customer satisfaction, the Customer Service Supply Chain Analyst focuses on analyzing and optimizing supply chain processes to enhance service levels, whereas the Customer Service Coordinator manages direct customer interactions and order processing. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

How much does a customer service supply chain analyst get paid?

The average salary for a customer service supply chain analyst typically ranges from $50,000 to $75,000 per year, depending on experience, location, and company size. Professionals in this role often require strong analytical skills and familiarity with supply chain management tools.

Is a customer service supply chain analyst a good career?

A customer service supply chain analyst is a valuable role that involves analyzing supply chain processes to improve efficiency and customer satisfaction. It typically requires strong analytical skills, knowledge of supply chain management software, and the ability to communicate findings effectively. The role offers opportunities for career growth in logistics, operations, and data analysis fields.

What cities are hiring for Customer Service Supply Chain Analyst jobs?

Cities with the most Customer Service Supply Chain Analyst job openings:

What states have the most Customer Service Supply Chain Analyst jobs?

States with the most job openings for Customer Service Supply Chain Analyst jobs include:

What are popular job titles related to Customer Service Supply Chain Analyst jobs?

For Customer Service Supply Chain Analyst jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Supply Chain Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,249 per year, or $27 per hour.

Supply Chain Analyst

High Point, NC • On-site

Culp
See more jobs at Culpexternal

Full-time

Re-posted yesterday

Job description

Position Summary:
The Supply Chain Analyst supports global inventory strategy, supply chain visibility, and operational decision-making across a global operating footprint. This role uses data, reporting, and cross-functional coordination to improve inventory performance, service levels, supply reliability, and customer satisfaction.
The analyst partners with Design, Sales, Quality, Customer Service, Supply Chain, suppliers, and customers to evaluate inventory risks, monitor supply chain activity, identify service issues, and recommend actions that support informed business decisions. The role requires strong analytical capability, clear communication, and disciplined follow-through in a fast-paced international operations environment.
Position Responsibilities:
  • Monitor on-hand, in-transit, aging, excess, and slow-moving inventory by SKU; recommend actions to improve turns, reduce obsolescence, and support service goals
  • Analyze inventory trends, demand signals, supply risks, and customer requirements to support inventory planning and business decisions
  • Extract, analyze, and summarize data from ERP, planning, and reporting systems to deliver actionable insights and clear recommendations
  • Support inventory optimization strategies through reporting, SKU analysis, replenishment review, close-out recommendations, and exception management
  • Monitor production status, work in process, and shipment visibility to identify supply risks and communicate potential service impacts
  • Partner with Commercial and cross-functional teams to align forecasts, stock orders, inventory levels, and customer requirements
  • Coordinate input from Design, Sales, Quality, Customer Service, Supply Chain, suppliers, and customers to support special requests and new product development
  • Investigate and resolve order discrepancies, pricing issues, billing questions, and service concerns promptly and accurately
  • Support operations with capacity planning, material planning, order sequencing, and constraint communication to protect service and cost
  • Organize and lead supplier and customer meetings, including agendas, materials, notes, action tracking, and timely follow-up
  • Maintain and improve SOPs, process maps, calendars, and standard work to support consistent execution
  • Build strong working relationships with internal teams, global partners, customers, and suppliers
  • Communicate professionally and proactively with customers and internal stakeholders through clear written and verbal updates
  • Perform additional duties as needed to support the overall function of the role

Role Qualifications/Essential Skills and Experience:
  • Bachelor's degree in Business, Supply Chain, Operations, Industrial Engineering, or related field preferred
  • 2 to 5 years of relevant experience in operations, supply chain, customer operations, or planning
  • Strong ability to organize, analyze, interpret, and present data clearly
  • Experience with inventory reporting, demand support, SKU analysis, and operational performance tracking
  • Familiarity with international logistics, export documentation, and customs processes
  • Strong written and verbal communication; adept at managing multiple priorities and deadlines in a fast paced environment
  • Collaborative, detail oriented, and solutions driven with a continuous improvement mindset
  • Advanced Excel skills, strong proficiency in Word and PowerPoint
  • Experience with Power BI or other business intelligence platforms and a solid understanding of large datasets is preferred
  • Experience with ERP and AS400 or similar systems is a plus

Education Requirements:
  • BA/BS degree in Business Administration, Supply Chain, Operations, Industrial Engineering, or related field preferred
  • Equivalent technical education or relevant business experience will be considered

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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