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Customer Service Sales Associate Jobs in Troy, AL

Hibbett Retail, Inc.

Sales Associate

Troy, AL

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Variety Stores LLC

Customer Service Associate

Luverne, AL · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... sales floor. * Independently stocks shelves and recovers merchandise in the store. * Accurately ...

Roses Discount Stores

Customer Service Associate

Luverne, AL · On-site

$12 - $16.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... to sales floor. • Independently stocks shelves and recovers merchandise in the store. • ...

Aaron's Fairway Leasing LLC

Sales Associate

Troy, AL · On-site

$14 - $15/hr

Do you have customer facing Customer Service experience that you would like to put back to work? We have a Sales Associate role in a safe environment: Sales Associate Skills for Success Sales ...

SunStop

Customer Service Associate

New Brockton, AL

$11.50 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop

Customer Service Associate

Elba, AL

$11.75 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop

Customer Service Associate

Brantley, AL

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop

Customer Service Associate

Ozark, AL

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop

Customer Service Associate

Ozark, AL

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

New Brockton, AL · On-site

$11.50 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

Brantley, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

Elba, AL · On-site

$11.75 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

New Brockton, AL · On-site

$11.50 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

Elba, AL · On-site

$11.75 - $16/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Family Dollar

Customer Service Associate I

Highland Home, AL · On-site

$12 - $16.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

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All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Troy, AL

Customer Service Sales Associate information

See Troy, AL salary details

$8

$21

$41

How much do customer service sales associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service sales associate in Troy, AL is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $27.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service sales associate?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

What are some common challenges faced by customer service sales associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What is a customer service sales associate?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.

What job categories do people searching Customer Service Sales Associate jobs in Troy, AL look for?

The top searched job categories for Customer Service Sales Associate jobs in Troy, AL are:

What cities near Troy, AL are hiring for Customer Service Sales Associate jobs?

Cities near Troy, AL with the most Customer Service Sales Associate job openings:

Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Troy, AL as of June 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,071 per year, or $21.2 per hour.

Sales Associate

Hibbett Retail, Inc.

Troy, AL

$8 - $10/hr

Full-time

Re-posted 2 days ago

Job description

00083 Troy, ALLE_301 Hibbett Retail, Inc.

Hourly:

$8.00 - $10.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for assisting the store's management staff with providing quality customer service. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
  • Promote and sell services and merchandise provided by Hibbett I City Gear.
  • Consistently set goals to grow and improve selling skills and track overall sales.
  • Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
  • Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
  • Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
  • Consistently achieve and/or exceed sales targets and goals.
  • Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
  • Attend all staff meetings and tech clinics for the store.
  • Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS
  • 0-2 years of customer service experience.
  • Excellent interpersonal and communication skills
  • Ability to work in a fast-paced environment.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

Hibbett's Privacy Policy

Candidates will have an option during the application process to withdraw their application prior to completion of the application. Throughout this online job application process, you will be asked to provide personal information about yourself. Please review Hibbett’s Privacy Policy to understand how the information you provide will be utilized and safeguarded.

By clicking the Apply button, I acknowledge that I have read and understand the Hibbett's Privacy Policy. Further, I consent to the use of the same as my Electronic Agreement for purposes hereof. I acknowledge that I have a right to withdraw such consent at any time by contacting Hibbett.

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About Hibbett

Sourced by ZipRecruiter

From one store in 1945 to more than 1,000 today We know where we've been, where we're going, and who we are. See the evolution of Hibbett over the years from our very first store to now.Our Mission is to inspire self expression, from toe to head , one customer, one outfit and one community at a time.

Industry

Retail

Company size

5,001 - 10,000 Employees

Headquarters location

Birmingham, AL, US

Year founded

1945

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