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Customer Service Sales Associate Jobs in Spring City, TN

Sales Associate

Crossville, TN ยท On-site

$12 - $14/hr

The Sales Associate plays a critical role in driving the success of our retail operations by delivering exceptional customer service and fostering positive shopping experiences. This position is ...

Retail Sales Associate Opportunity We are happy you have taken time out of your day to check out ... Lowe's * Deliver excellent customer service * Help customers find products and provide ...

Sales Associate

Athens, TN ยท On-site

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Customer Service Associate

Rockwood, TN ยท On-site

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... sales floor. * Independently stocks shelves and recovers merchandise in the store. * Accurately ...

Customer Service Associate

Rockwood, TN ยท On-site

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. โ€ข Independently stocks shelves and recovers merchandise in the store. โ€ข ...

Customer Service Associate

Rockwood, TN ยท On-site

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... to sales floor. โ€ข Independently stocks shelves and recovers merchandise in the store. โ€ข ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in ...

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Customer Service Sales Associate information

See Spring City, TN salary details

$7

$19

$37

How much do customer service sales associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service sales associate in Spring City, TN is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $24.90 per hour, depending on experience, location, and employer.

What is a customer service sales associate?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service sales associate?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What are some common challenges faced by customer service sales associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

Is remote customer service sales associate a stressful job?

A remote customer service sales associate role can be stressful due to high call volumes, meeting sales targets, and handling customer complaints. However, stress levels vary depending on individual skills, workload, and support systems in place. Good communication skills and time management can help manage job-related stress.

What cities near Spring City, TN are hiring for Customer Service Sales Associate jobs?

Cities near Spring City, TN with the most Customer Service Sales Associate job openings:

Infographic showing various Customer Service Sales Associate job openings in Spring City, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,825 per year, or $19.1 per hour.

Sales Associate

Frenchs Shoes & Boots Llc

Crossville, TN โ€ข On-site

$12 - $14/hr

Full-time

Re-posted 13 days ago


Job description

About the Role:

The Sales Associate plays a critical role in driving the success of our retail operations by delivering exceptional customer service and fostering positive shopping experiences. This position is responsible for engaging with customers to understand their needs, providing product knowledge, and assisting in the selection of merchandise to meet those needs effectively. The Sales Associate contributes to achieving sales targets by promoting products, upselling, and ensuring customer satisfaction throughout the purchasing process. Additionally, this role involves maintaining the visual presentation of the store, managing inventory, and supporting team efforts to create a welcoming and efficient retail environment. Ultimately, the Sales Associate helps build lasting customer relationships that encourage repeat business and enhance the company’s reputation in the marketplace.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Previous experience in retail sales or customer service preferred but not required.
  • Basic proficiency with point-of-sale (POS) systems and cash handling.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications:

  • Familiarity with the products.
  • Demonstrated ability to meet or exceed sales targets.
  • Additional language skills to assist diverse customer base.
  • Certification or training in customer service or sales techniques.

Responsibilities:

  • Greet and assist customers in a friendly and professional manner to create a positive shopping experience.
  • Provide detailed product information and recommendations based on customer needs and preferences.
  • Process sales transactions accurately using point-of-sale systems and handle cash or electronic payments.
  • Maintain store appearance by organizing merchandise, restocking shelves, and ensuring cleanliness.
  • Support inventory management by receiving shipments, conducting stock counts, and reporting discrepancies.
  • Collaborate with team members to meet and exceed sales goals and contribute to store promotions.
  • Address customer inquiries and resolve issues promptly to ensure satisfaction and loyalty.

Skills:

The Sales Associate utilizes strong communication skills daily to engage customers effectively and understand their needs, ensuring personalized service. Problem-solving abilities are essential for addressing customer concerns and providing appropriate solutions promptly. Organizational skills are applied in maintaining store presentation and managing inventory accurately. Proficiency with POS systems and basic math skills are used to process transactions efficiently and handle payments securely. Additionally, teamwork and adaptability are important as the Sales Associate collaborates with colleagues to achieve sales goals and adjusts to varying customer traffic and store demands.