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Customer Service Sales Associate Jobs in Rochester, NH

Home Depot

Pro Customer Service/Sales

Hampton, NH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Concord, NH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Somersworth, NH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Rochester, NH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

rah

Sales Associate

Kennebunk, ME · On-site

$14.50 - $19.75/hr

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales ...

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All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Rochester, NH

Customer Service Sales Associate information

See Rochester, NH salary details

$9

$22

$43

How much do customer service sales associate jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for customer service sales associate in Rochester, NH is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $28.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Sales Associate, and why are they important?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What is a customer sales associate?

A customer sales associate is a retail or service employee responsible for assisting customers, promoting products or services, and completing sales transactions. They often need good communication skills, product knowledge, and may use point-of-sale systems to process purchases.

Is a CSA job stressful?

A Customer Service Sales Associate (CSA) role can be stressful due to handling customer complaints, meeting sales targets, and managing a fast-paced environment. Success often depends on strong communication skills, patience, and the ability to stay organized under pressure.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

What does a customer service sales associate do?

A customer service sales associate assists customers by answering questions, providing product information, and helping with purchases. They often handle transactions, promote products or services, and maintain a positive shopping experience, typically working in retail or call center environments and using point-of-sale systems. Strong communication and sales skills are essential for success in this role.

What are some common challenges faced by Customer Service Sales Associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

Is CSR a good entry level position?

Customer Service Sales Associate positions are typically considered good entry-level roles because they require minimal prior experience and focus on developing communication, sales, and problem-solving skills. These roles often offer on-the-job training and can serve as a stepping stone to higher positions in sales, customer service, or management.

What are Customer Service Sales Associates?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.
What job categories do people searching Customer Service Sales Associate jobs in Rochester, NH look for? The top searched job categories for Customer Service Sales Associate jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Customer Service Sales Associate jobs? Cities near Rochester, NH with the most Customer Service Sales Associate job openings:
Customer Service Sales Associate jobs near you
Pro Customer Service/Sales

Pro Customer Service/Sales

Home Depot

Somersworth, NH

Other

Posted 20 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,287 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors.

The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

What Home Depot employees say

Pay

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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