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Customer Service Sales Associate Jobs in Jackson, MS

Roses Discount Stores

Customer Service Associate

Jackson, MS · On-site

$12.75 - $17.50/hr

Position Purpose Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances ...

Kassim Inc

Sales Rep

Pearl, MS · On-site

$13 - $17/hr

We are seeking a dynamic Retail Sales Associate to join our team. The ideal candidate will have a passion for customer service, sales, and creating a positive shopping experience for our customers.

Hibbett Retail, Inc.

Sales Associate

Clinton, MS · On-site

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Hibbett Retail, Inc.

Sales Associate

Jackson, MS · On-site

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Hibbett Retail, Inc.

Sales Associate

Pearl, MS

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Hibbett Retail, Inc.

Sales Associate

Hazlehurst, MS · On-site

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Hibbett Retail, Inc.

Sales Associate

Flowood, MS · On-site

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Hibbett Retail, Inc.

Sales Associate

Jackson, MS · On-site

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Hibbett Retail, Inc.

Sales Associate

Byram, MS · On-site

$8 - $10/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Cowboy Maloney LLC

Sales Associate

Flowood, MS · On-site

$11.75 - $15.75/hr

Description The Sales Associate is responsible for delivering an outstanding in-store customer ... Support overall store sales goals through excellent customer service and product engagement.

Cowboy Maloney LLC

Sales Associate

Flowood, MS · On-site

$11.75 - $15.75/hr

The Sales Associate is responsible for delivering an outstanding in-store customer experience by ... Support overall store sales goals through excellent customer service and product engagement.

Cowboy Maloney LLC

Sales Associate

Jackson, MS · On-site

$11 - $15/hr

Description The Sales Associate is responsible for delivering an outstanding in-store customer ... Support overall store sales goals through excellent customer service and product engagement.

Cowboy Maloney's Home Store

Sales Associate

Clinton, MS · On-site

$12.25 - $16.50/hr

Job Type Full-time Description The Sales Associate is responsible for delivering an outstanding in ... Support overall store sales goals through excellent customer service and product engagement.

Cowboy Maloney LLC

Sales Associate

Jackson, MS · On-site

$12.25 - $16.50/hr

The Sales Associate is responsible for delivering an outstanding in-store customer experience by ... Support overall store sales goals through excellent customer service and product engagement.

Cowboy Maloney LLC

Sales Associate

Jackson, MS · On-site

$11 - $15/hr

The Sales Associate is responsible for delivering an outstanding in-store customer experience by ... Support overall store sales goals through excellent customer service and product engagement.

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All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Jackson, MS

Customer Service Sales Associate information

See Jackson, MS salary details

$8

$19

$38

How much do customer service sales associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service sales associate in Jackson, MS is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $25.58 per hour, depending on experience, location, and employer.

What is a customer service sales associate?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service sales associate?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What are some common challenges faced by customer service sales associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

Is remote customer service sales associate a stressful job?

A remote customer service sales associate role can be stressful due to high call volumes, meeting sales targets, and handling customer complaints. However, stress levels vary depending on individual skills, workload, and support systems in place. Good communication skills and time management can help manage job-related stress.

What are popular job titles related to Customer Service Sales Associate jobs in Jackson, MS?

For Customer Service Sales Associate jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Customer Service Sales Associate jobs in Jackson, MS look for?

The top searched job categories for Customer Service Sales Associate jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Customer Service Sales Associate jobs?

Cities near Jackson, MS with the most Customer Service Sales Associate job openings:

Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Jackson, MS as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,868 per year, or $19.6 per hour.

Customer Service Associate

Roses Discount Stores

Mendenhall, MS • On-site

$9.50 - $13/hr

Part-time

Re-posted 4 days ago

Roses Discount Stores rating

4.0

Company rating: 4.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

725th of 739 rated retailers

Job description

Position Purpose
Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
  • Provide support to store management as requested.

Qualifications and Skills Required
  • Fundamental reading and math skills
  • Ability to effectively communicate in English

Working Conditions
  • Retail store environment where extended periods of standing are required
  • Retail store stockroom environment subject to fluctuations in temperature
  • Frequent lifting and maneuvering of merchandise and displays
  • Exposure to dust and extreme temperatures while unloading trailers
  • Scheduled work hours may vary, to include evenings and weekends
  • Occasional use of ladders required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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