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Customer Service Sales Associate Jobs in Dwight, IL

Scenthound

Sales & Customer Service Leader

Kankakee, IL · On-site

$12 - $17/hr

Front Desk & Membership Sales Associate Scenthound is looking for a highly motivated Front Desk ... Exceptional customer service skills with a knack for building rapport and trust. * Proficiency with ...

Hibbett Retail, Inc.

Sales Associate

Ottawa, IL · On-site

$14 - $16.80/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

Hibbett Retail, Inc.

Sales Associate

Bourbonnais, IL

$14 - $16.80/hr

Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY ... Produce and give extraordinary customer service highlighted in the customer service manual ...

DSI

Sales Associate - Training Provided

Bourbonnais, IL · On-site

$60K/yr

Retail Sales Associate Responsibilities As a Retail Sales Associate, you will work inside a high ... Educate customers on AT&T wireless products, devices, plans, and services * Drive retail sales ...

DSI

Sales Associate - Training Provided

Bourbonnais, IL · On-site

$60K/yr

Retail Sales Associate Responsibilities As a Retail Sales Associate, you will work inside a high ... Educate customers on AT&T wireless products, devices, plans, and services * Drive retail sales ...

DSI

Sales Associate - Training Provided

Bourbonnais, IL · On-site

$60K/yr

Retail Sales Associate Responsibilities As a Retail Sales Associate, you will work inside a high ... Educate customers on AT&T wireless products, devices, plans, and services * Drive retail sales ...

Family Dollar

Customer Service Associate I

Dwight, IL · On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Braidwood, IL · On-site

$14 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Kankakee, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Pontiac, IL · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Kankakee, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Kankakee, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Bradley, IL · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollar Tree

Customer Service Associate I

Kankakee, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Family Dollar

Customer Service Associate I

Kankakee, IL · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Dollartree

Customer Service Associate I

Ottawa, IL · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

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All JobsCustomer Service Sales Associate JobsCustomer Service Sales Associate Jobs in Dwight, IL

Customer Service Sales Associate information

See Dwight, IL salary details

$9

$22

$43

How much do customer service sales associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer service sales associate in Dwight, IL is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $28.94 per hour, depending on experience, location, and employer.

What is a customer service sales associate?

Customer Service Sales Associates are professionals who assist customers with their inquiries, resolve issues, and help them find products or services that suit their needs. They work in retail stores, call centers, or online platforms, combining customer service skills with sales techniques to ensure customer satisfaction and meet sales goals. Their responsibilities often include greeting customers, answering questions, processing transactions, handling complaints, and upselling or recommending additional products. Strong communication, problem-solving, and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer service sales associate?

To thrive as a Customer Service Sales Associate, you need strong communication skills, sales acumen, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, point-of-sale (POS) software, and sometimes product-specific certifications is beneficial. Standout soft skills include active listening, problem-solving, and the ability to build rapport with customers. These skills ensure positive customer experiences, drive sales results, and foster long-term client loyalty.

What are some common challenges faced by customer service sales associates, and how can they be managed effectively?

Customer Service Sales Associates often face the challenge of balancing customer satisfaction with meeting sales targets. Handling difficult customers while still aiming to promote products or services requires strong communication skills and patience. Time management is also crucial, as associates must juggle multiple customer inquiries and sales leads simultaneously. Building product knowledge and staying updated on promotions can help overcome these challenges, as well as seeking feedback from supervisors and collaborating with team members to share successful strategies.

What is the difference between Customer Service Sales Associate vs Customer Support Specialist?

AspectCustomer Service Sales AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sales and customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentRetail stores, call centers, or sales officesCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, hospitality, and service industriesTechnology, software, electronics, and service industries
Search & Comparison IntentCustomer service, sales roles, retail jobsTechnical support, customer service, troubleshooting

The Customer Service Sales Associate primarily focuses on assisting customers with purchases and promoting products, often in retail or sales environments. In contrast, the Customer Support Specialist provides technical or product support, troubleshooting, and resolving customer issues. While both roles require strong communication skills and customer service experience, their core responsibilities and work settings differ significantly.

Is remote customer service sales associate a stressful job?

A remote customer service sales associate role can be stressful due to high call volumes, meeting sales targets, and handling customer complaints. However, stress levels vary depending on individual skills, workload, and support systems in place. Good communication skills and time management can help manage job-related stress.

What job categories do people searching Customer Service Sales Associate jobs in Dwight, IL look for?

The top searched job categories for Customer Service Sales Associate jobs in Dwight, IL are:

What cities near Dwight, IL are hiring for Customer Service Sales Associate jobs?

Cities near Dwight, IL with the most Customer Service Sales Associate job openings:

Customer Service Sales Associate jobs near you
Infographic showing various Customer Service Sales Associate job openings in Dwight, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,310 per year, or $22.3 per hour.

Sales & Customer Service Leader

Kankakee, IL • On-site

Scenthound
Personal Services • 11 - 50 employees

4.3

Company rating: 4.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

39th of 41 rated pet care providers

Learn more about Scenthoundexternal

$12 - $17/hr

Other

Re-posted 5 days ago

Job description

Front Desk & Membership Sales Associate

Scenthound is looking for a highly motivated Front Desk & Membership Sales Associate to join our pack! In this pivotal role, you'll be the face of our brand, educating dog parents on the benefits of our wellness services and driving membership sales. If you're a self-starter who thrives in a goal-oriented environment and genuinely enjoys connecting with people (and their pups!), we want to hear from you.

We're searching for an energetic and results-focused individual who is excited to hit the ground running.

This position requires:

  • Proven sales experience with a strong track record of meeting or exceeding targets, especially in membership or recurring service sales.
  • Exceptional customer service skills with a knack for building rapport and trust.
  • Proficiency with computer systems and technology.
  • A genuine passion for dogs and a belief in the importance of their health and wellness.
  • Reliable transportation.
  • Willingness to work in a smoke-free environment.

Your mission: Drive Sales & Create Raving Fans As a Front Desk & Membership Sales Associate, you'll be instrumental in growing our membership base and ensuring an exceptional experience for every customer.

Key responsibilities include:

  • Proactively educate customers on our health and wellness services, confidently articulating the value and benefits to drive membership sales.
  • Achieve and exceed key performance indicators (KPIs), including average ticket price and rebook ratio, through strategic membership sales, service add-ons, and retail product recommendations.
  • Actively develop membership leads and consistently follow up with potential members to convert them into loyal Scenthound families.
  • Manage incoming calls, efficiently schedule customer appointments, and meticulously maintain customer profiles and records.
  • Accurately handle daily cash transactions and manage the cash drawer.
  • Expertly manage customer expectations, resolve concerns, and implement strategies to maximize membership retention.
  • Maintain the highest standards of cleanliness and presentation in the reception area, adhering to all Scenthound sanitary practices.
  • Undertake additional tasks and duties as assigned by the Scenter Manager.

Perks & Benefits: We believe in rewarding our team members for their hard work and dedication.

  • Clear career growth path with direct opportunities for advancement to Assistant Manager and Manager positions.
  • Competitive hourly base pay, uncapped sales bonuses, and tips, providing significant earning potential.
  • Merit-based pay increases recognizing your performance and contributions.
  • Complimentary Scenthound service membership for your furry friend.

Skills & Abilities That Will Make You Shine:

  • Unwavering confidence in selling services and products, with a persuasive and customer-centric approach.
  • Exceptional ability to connect with both canine and human customers, providing outstanding service that builds lasting relationships.
  • A quick learner who can master our services and products to effectively educate dog parents, speaking passionately about our values and culture.
  • Excellent verbal and written communication skills for clear and effective interactions with team members and dog parents, both in person and over the phone.
  • A resourceful and independent problem-solver, guided by Scenthound's values and culture.
  • Strong attention to detail in all tasks, from managing appointments to handling transactions.
  • Superb time-management and organizational skills, ensuring efficient scheduling and operations.
  • High level of accountability, holding yourself and others to Scenthound's standards of excellence.

If you're ready to make a significant impact on our business while helping dogs live healthier, happier lives, we encourage you to apply! Compensation: $12.00 - $17.00 per hour

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