Customer Service Sales Associate Jobs in Carthage, MS

Do you have a passion to serve others in your community and are you willing to learn? You could be our next rising star!

Our Sales Associate works in one of our convenience and fuel retailing locations. We offer competitive pay (DOE), bonus incentives, benefits such medical insurance, paid time off (+ more!) and an opportunity to grow and develop with our company. If you are willing to learn, value serving others, and enjoy interacting with the public, we welcome and encourage you to join our team!

At Dickerson Petroleum, Inc. we are a fast-growing, privately-owned company operating in Mississippi with a commitment to keep our customers and communities going! We will do this by focusing on solutions, maintaining commitment to our people and customers, and ensuring on-time delivery of goods and services. Our customers refuel with us through a fresh cup of coffee, a hot meal, clean restrooms, and quality fuel!

Job Summary:

As a Sales Associate, you will use cash registers, electronic scanners, and related equipment to conduct monetary transitions and interact with the companys customers constantly throughout your day while providing superior customer service. You will also assist in maintaining a clean and healthy environment with stocked merchandise. You may also prepare and serve food items.

Duties & Responsibilities:

• Greets customers as they enter the location and meet company customer service standards.
• Maintains a clean and healthy work environment according to company standards.
• Adheres to all laws and regulations regarding the sale of any government regulated product or service.
• Operates the point-of-sale system and other available equipment, such as cash registers, calculators, or scanners. Identifies prices of products and services and tabulates bills with available equipment.
• Accepts money in the form of cash, check, vouchers and credit or debit cards for items purchased; validates amounts and provides appropriate change following company cash control policies and procedures.
• Assists customers with questions or price discrepancies.
• Processes returns and exchanges according to store policy.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Prepares and serves food items such as pizza, ice cream orders, and other items, as required.
• Assists in replenishing and rotating products including coolers and/or freezers, as required.
• Performs other related duties as assigned.

Core Competencies:

Commitment to People

• Excellent customer service skills.
• Good verbal communication and active listening skills.
• Service-oriented by being willing to help others and anticipate customer needs.
• Mentoring co-workers and new hires.

Focus on Solutions

• Knowledgeable about the companys products, services, and customer-related policies.
• Get first-hand customer information and use it for improvements in products and services.
• Concentrate your efforts on the more important priorities and can attend to a broader range of activities.
• Enjoy working hard and seize more opportunities than others.

On-Time Delivery

• Value time and use your time effectively and efficiently.
• Get more done in less time.
• Pursue everything with energy, drive and being results oriented.

Education & Experience:

• High school diploma or equivalent preferred, but not required.
• Customer service and sales experience is preferred, but not required.
• Comprehend and perform basic mathematical skills.
• Understand and perform basic computer and point-of-sale skills.

Supervisory Responsibilities:

• None

Essential Physical Requirements:

• Prolonged standing and walking throughout the assigned shift.
• Must be able to lift and carry up to 15 pounds constantly and up to 40 pounds occasionally.
• Bending, stooping, reaching, pushing, and pulling may be occasionally required.
• May need to work nights, weekends, and holidays on a rotating basis.
• Ability to perform repetitive movements over long periods of time.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.