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Customer Service Role Jobs in Rochester, MN (NOW HIRING)

ALM

Customer Service Representative

Rochester, MN · On-site

$24 - $29/hr

POSITION SUMMARY As a Customer Service Representative, you will play a critical role in keeping our communities warm and safe. You will manage customer accounts, create delivery and service tickets ...

Walgreens

Customer Service Associate

Rochester, MN · On-site

$14.25 - $19.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... This role will remain open until filled. To review benefits, please click here jobs.walgreens.com ...

ForgeFit

Remote Customer Service Specialist

Rochester, MN · On-site +1

$17.25 - $22.75/hr

About the Role As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering ...

KOHLS

Full-Time Customer Service Supervisor

Rochester, MN · On-site

$19.50 - $30.25/hr

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach ...

Dollar Tree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While ...

Dollartree

Customer Service Associate II

Stewartville, MN · On-site

$14.50 - $20.25/hr

Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While ...

Dollar Tree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While ...

Dollartree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While ...

Dollartree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While ...

Dollartree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While ...

Dollar Tree

Customer Service Associate II

Rochester, MN · On-site

$14.75 - $20.25/hr

Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While ...

Dollar Tree

Customer Service Associate II

Stewartville, MN · On-site

$14.50 - $20.25/hr

Your Role at Dollar Tree: As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While ...

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All JobsCustomer Service Role JobsCustomer Service Role Jobs in Rochester, MN

Customer Service Role information

See Rochester, MN salary details

$10

$19

$27

How much do customer service role jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service role in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Role vs Customer Support Specialist?

AspectCustomer Service RoleCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceSimilar credentials; technical knowledge may be required for product-specific support
Work EnvironmentRetail stores, call centers, online supportTechnical support centers, online chat, phone support
Employer & Industry UsageRetail, hospitality, telecom, e-commerceTech companies, software firms, electronics
Common Search & Comparison IntentCustomer Service Role vs Customer Support Specialist

Customer Service Roles focus on general customer interactions, addressing inquiries, and resolving issues across various industries. Customer Support Specialists often handle technical or product-specific issues, requiring more specialized knowledge. Both roles involve assisting customers but differ in technical complexity and work environment.

What are some customer service roles?

Customer service roles include positions such as customer service representative, call center agent, support specialist, and client service associate. These roles typically require strong communication skills, problem-solving abilities, and proficiency with customer management tools like CRM software. They often involve interacting with customers via phone, email, or chat to resolve issues and provide information.

What is a customer service role?

A customer service role involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. The goal is to ensure customer satisfaction and maintain positive relationships.

What is a job description for customer service role?

A customer service role involves assisting customers by answering questions, resolving issues, and providing information about products or services. It requires strong communication skills, patience, and familiarity with customer management tools or software. The position often involves working in a fast-paced environment and may require specific training or certifications.

What cities near Rochester, MN are hiring for Customer Service Role jobs?

Cities near Rochester, MN with the most Customer Service Role job openings:

Customer Service Role jobs near you
Infographic showing various Customer Service Role job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,856 per year, or $17.2 per hour.

Customer Service Representative

Rochester, MN • On-site

ALM
Media and Telecom • 501 - 1,000 employees
Learn more about ALMexternal

$24 - $29/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Application Instructions
To apply, click the green 'Apply Now' button above. Please read through your information carefully, as you will not be able to make changes once your application has been submitted.
Position Description
COMPANY OVERVIEW
Consolidated Energy Company is a privately-owned full-service supplier of refined products and propane to local homeowners, farmers, trucking fleets and construction and railroad operations. We are a forward-thinking company that values integrity, our diverse team, sustainability, and innovation. Headquartered in La Crosse, Wisconsin, our organization is a leader in our field with resources and additional opportunities in renewable energy, road construction and maintenance, aggregate, and emerging technology throughout the Midwest. To learn more about us, visit : www.consolidatedenergyco.com .
POSITION SUMMARY
As a Customer Service Representative, you will play a critical role in keeping our communities warm and safe. You will manage customer accounts, create delivery and service tickets, resolve inquiries with a friendly, professional demeanor. The ideal candidate is patient, customer focused and thrives in a fast-paced environment, possesses strong data entry skills, and is comfortable following strict processes and safety protocols.
This is a full-time position located in Rochester, MN and will include Monday through Friday, daytime hours.
This position will also be responsible for:
    • Manage Inbound/Outbound customer calls on multiline phone system
    • Process payments, adjustments, corrections, and deposits
    • Process delivery and product service orders, and invoices
    • Update customer account information accurately
    • Troubleshoot and resolve customer billing questions in person, phone, and email
    • Provide comprehensive support to customers
    • Work independently while also collaborating effectively within cross-functional teams in person and virtually
    • Handle seasonally high-volume workload with time sensitive tasks
    • Other administrative duties as assigned
BENEFITS
Starting wage $$24.00- $29.00 /hour depending on experience. Competitive wage & retirement program. Health, dental, vision, life and disability insurance. Paid vacation and holidays available immediately.
Position Requirements
    • High School Diploma or GED required
    • 1-2 years of experience in customer service or administration role preferred
    • Proficiency in Microsoft Office Suite, specifically Excel and Outlook
    • Ability to manage a variety of high-volume tasks efficiently while ensuring project deadlines are met and tasks are completed timely
    • Strong communication, active listening, and problem-solving skills are essential
    • Basic math skills to calculate gallons, taxes, and percentages
    • Ability to work in a fast-paced office environment, multitasking between phone systems and computer software

Equal Opportunity Employer
Accessibility: If you need an accommodation during the application process, you may call our Application Accommodation Line at Phone: (855) 844-0125
EOE, including disability/vets
If you want to view the Know Your Rights poster, please choose your language: English - Spanish
If you want to view the Pay Transparency Policy Statement, please click the link: English

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