ZipRecruiter

Log In

2

Customer Service Representative Work From Home Jobs in Rutland, VT

HMG Careers

Work From Home Sales Specialist

Proctor, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Pawlet, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsCustomer Service Representative JobsCustomer Service Representative Work From Home JobsCustomer Service Representative Work From Home Jobs in Rutland, VT

Customer Service Representative Work From Home information

See Rutland, VT salary details

$10

$19

$27

How much do customer service representative work from home jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service representative work from home in Rutland, VT is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.44 per hour, depending on experience, location, and employer.

What does a work from home customer service representative do?

As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.

What is a customer service representative work from home?

The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.

What does a customer service representative do when working from home?

A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as a customer service representative working from home?

To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.

What are the main challenges of working as a customer service representative from home, and how can I overcome them?

Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.

What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?

AspectCustomer Service Representative Work From HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; technical knowledge may be required
Work EnvironmentRemote, home-based setting with computer and phoneRemote or on-site, depending on company; may involve technical tools
Industry UsageCommon across retail, telecom, finance, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service rolesPeople seeking specialized customer support roles with technical focus

While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.

More about Customer Service Representative Work From Home jobs

What are popular job titles related to Customer Service Representative Work From Home jobs in Rutland, VT?

For Customer Service Representative Work From Home jobs in Rutland, VT, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Work From Home jobs in Rutland, VT look for?

The top searched job categories for Customer Service Representative Work From Home jobs in Rutland, VT are:

What cities near Rutland, VT are hiring for Customer Service Representative Work From Home jobs?

Cities near Rutland, VT with the most Customer Service Representative Work From Home job openings:

Customer Service Representative Work From Home jobs near you
Infographic showing various Customer Service Representative Work From Home job openings in Rutland, VT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $40,048 per year, or $19.3 per hour.

Customer Service Representative - Remote (in Vermont)

The Vermont Country Store

Clarendon, VT • Remote

$16.25 - $22.25/hr

Part-time

Posted 19 days ago

Vermont Country Store rating

5.1

Company rating: 5.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

We're looking for seasonal Customer Service Representatives who love Vermont as much as we do and appreciate our practical, hard-to-find products. In this role, you'll help customers find exactly what they need-and maybe something extra they'll love-from our catalog and online store. Full-time and part-time seasonal positions are available!

If that sounds like fun, you may be just the person we're looking for!

The majority of our Customer Service Representatives work from the comfort of their own homes in Vermont! Others prefer to work in our call center in Rutland, Vt.

Every Customer Service Representative receives on-the-job training! Equipment including laptop, monitor and keyboard are provided for remote Customer Service Representatives.

Current Customer Service Hours of Operation:

Monday - Saturday: 8:00am - 8:00pm

Sunday:10:00am - 6:30pm

A Sampling of What You'll Do

    • Answer customer phone calls to assist with placing orders from our catalog or online store
    • Answer customer questions about products and orders
    • Become knowledgeable about products offered by The Vermont Country Store
    • Build relationships and engage customers during phone calls

Who We're Looking For

    • Must be a Vermont resident, work must be performed in Vermont
    • Must have an internet speed of at least 40mbps for remote work
    • Must be at least 16 years of age
    • Dependable, enthusiastic, and flexible team player
    • Ability to learn new computer applications
    • Ability to use a laptop, keyboard and mouse
    • Desire to work in a fast-paced environment

About Us

The Vermont Country Store is one of the most unique and beloved companies in America. Orton Family owned since 1946, the company offers a comprehensive assortment of high-quality, practical and hard-to-find goods through its catalog, website and two stores in Weston and Rockingham, Vermont. Despite the company's image as an old-fashioned country store, The Vermont Country Store is a champion of innovation in our marketing, our operations and as an employer of choice. For two years running, The Vermont Country Store has earned the #1 ranking in the Universal Service Provider category of Newsweek Magazine's Best Online Shops, placing ahead of Amazon, Walmart, Target and other industry leaders. Come join our high-performing team who collaborate, innovate, and deliver strong results. We're committed to seeking life-long learners, promoting from within and creating long-term opportunities for those who excel. We welcome you to apply even if you don't check all the boxes. We hope you'll consider joining us and see where a career with us can lead you.

What You'll Love About The Vermont Country Store

    • Flexible schedules!
    • Potential for year-round employment
    • Free local bus service
    • Employee referral bonus
    • 40% employee discount
    • Fun seasonal activities and giveaways
    • Perks including Vermont Area Attractions discounts

What Vermont Country Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply