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Customer Service Representative Work From Home Jobs in Crete, IL

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Fully remote position, where you can work from home. Rotational shifts available for EST, CT or PST. * Full benefits (medical, dental, vision, etc.) effective the first month following your hire date!

PainPoint Health

Customer Service Representative

Chicago, IL · Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... all from the comfort of home, with a consistent weekday schedule. Why You'll Love Working Here ... Meaningful work connecting patients to care * Growth and continuing education support

Globe Life Inc.

Work From Home Sales

Chicago, IL · Remote

About Us For over 70 years, we've proudly supported union members and working families as a 100% union-based organization. Our mission is clear: protect, serve, and deliver real solutions families ...

HMG Careers

Work From Home Sales Specialist

Goodenow, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Roselawn, IN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Manteno, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Work From Home JobsCustomer Service Representative Work From Home Jobs in Crete, IL

Customer Service Representative Work From Home information

See Crete, IL salary details

$9

$18

$25

How much do customer service representative work from home jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service representative work from home in Crete, IL is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What does a work from home customer service representative do?

As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.

What are the main challenges of working as a customer service representative from home, and how can I overcome them?

Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.

What are the key skills and qualifications needed to thrive as a customer service representative working from home?

To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.

What does a customer service representative do when working from home?

A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.

What is a customer service representative work from home?

The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.

What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?

AspectCustomer Service Representative Work From HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; technical knowledge may be required
Work EnvironmentRemote, home-based setting with computer and phoneRemote or on-site, depending on company; may involve technical tools
Industry UsageCommon across retail, telecom, finance, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service rolesPeople seeking specialized customer support roles with technical focus

While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.

More about Customer Service Representative Work From Home jobs

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For Customer Service Representative Work From Home jobs in Crete, IL, the most frequently searched job titles are:

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The top searched job categories for Customer Service Representative Work From Home jobs in Crete, IL are:

What cities near Crete, IL are hiring for Customer Service Representative Work From Home jobs?

Cities near Crete, IL with the most Customer Service Representative Work From Home job openings:

Customer Service Representative Work From Home jobs near you
Infographic showing various Customer Service Representative Work From Home job openings in Crete, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,453 per year, or $18 per hour.

Benefits Sales Representative - Work from Home

Odyssey Financial Group

Kankakee, IL • Remote

$69K - $150K/yr

Full-time

Medical, Life

Posted 4 days ago

Job description

Sales representative

Build a career - not just another sales job. Looking for an opportunity where your effort directly impacts your income and your future?

We're seeking motivated individuals who are ready to build a long-term career in sales. Whether you're just getting started or looking for a fresh opportunity, we'll provide the training, mentorship, and support you need to succeed.

No industry experience? That's okay. We have a proven training program that teaches you everything you need to know, along with ongoing coaching from experienced leaders who are invested in your success.

What you'll do

As a sales representative, you'll work directly with clients to help them understand and enroll in benefit programs that fit their needs. You'll receive qualified leads, follow a proven sales process, and continue developing your communication and leadership skills through ongoing coaching.

  • Meet with clients virtually to review benefit options
  • Build trust and provide exceptional customer service
  • Follow up with prospective clients
  • Learn and apply our proven sales process
  • Participate in ongoing training and professional development
  • Work toward individual and team performance goals

What we offer

  • Weekly pay
  • Performance-based bonuses
  • Uncapped earning potential
  • Comprehensive paid training
  • One-on-one mentorship
  • Clear opportunities for advancement
  • Company-sponsored incentive trips
  • Health and life insurance benefits
  • Industry-leading technology and sales tools
  • Ongoing coaching from top-performing leaders
  • Recognition programs that reward performance
  • Flexible work environment

What we're looking for

  • Strong communication skills
  • Positive attitude
  • Self-motivated and dependable
  • Coachable with a willingness to learn
  • Customer-focused mindset
  • Comfortable using technology
  • Sales or customer service experience is a plus, but not required

Why join our team

We believe in promoting from within and providing every team member with the tools to succeed. You'll receive hands-on training, ongoing mentorship, and a clear path for career advancement based on performance - not seniority. Whether your goal is to earn a strong income, develop leadership skills, or build a long-term career, you'll have the support and resources to make it happen.