Customer Service Representative Textile information
See salary details
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
How much do customer service representative textile jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for customer service representative textile in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
Customer Service Representatives in the textile industry are professionals who serve as the main point of contact between textile manufacturers or suppliers and their clients. They handle inquiries about products, process orders, address complaints, and provide information on textile specifications, prices, and delivery timelines. Their role is essential in ensuring customer satisfaction, resolving issues efficiently, and maintaining positive business relationships. These representatives often coordinate with production and logistics teams to fulfill client needs and ensure timely delivery of textile goods.
To thrive as a Customer Service Representative in the textile industry, you need strong communication skills, product knowledge, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM software, order processing systems, and basic textile terminology is typically required. Problem-solving abilities, patience, and a customer-oriented attitude are valuable soft skills that set top performers apart. These skills are essential for efficiently addressing client needs, ensuring satisfaction, and maintaining positive business relationships in a competitive market.
Customer Service Representatives in the textile industry often encounter challenges such as managing complex custom orders, handling product quality concerns, and meeting tight lead times for shipments. To address these, it's important to develop strong communication skills to clarify customer requirements and coordinate effectively with production teams. Familiarity with textile terminology and processes can also help resolve issues quickly. Proactive problem-solving and maintaining detailed records of customer interactions further support successful outcomes in this dynamic environment.
What cities are hiring for Customer Service Representative Textile jobs?
Cities with the most Customer Service Representative Textile job openings:
What are popular job titles related to Customer Service Representative Textile jobs?
For Customer Service Representative Textile jobs, the most frequently searched job titles are:
